Discussion on Fit Coach - Health, Yoga and Lifestyle WordPress Theme

Discussion on Fit Coach - Health, Yoga and Lifestyle WordPress Theme

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162 comments found.

Hello,

My support has expired for your theme, but I see that the concern I’m experiencing has already been mentioned here 3 years ago and that you answered the person via your ticket system.

Currently when a link contains child elements it is not clickable, is there a quick fix for this?

Thank you for your support.

Hi,

Please mail your issues to themekalia@gmail.com

Thanks

The author of this theme asked for our username & password but has done nothing. Nothing at all to fix the issues with their theme. We still cannot update the information on our website because of this. Not being able to update important information on our website is hurtful to our business. We are reporting this author & its faulty theme to Envato as well as other platforms where this theme is being sold.

Hi,

Sorry for the delay. Please give ticket id

Theme Options are not working! I cannot update my company phone number. I see buyers have been complaining about this issue for OVER A YEAR! After a year you do not have directions on how to update this theme. I am not paying for support when this is the fault of the designer. No way… I put in a ticket & expecting to hear from someone. This is ridiculous.

Hi, Please send all the issue via our support center. Our team will help you.

Hi,

Two questions for you.

1. I see that Visual Composer is integrated in your Fit Coach theme. I was wondering if the builder was used to create the site layouts or is html/css used to code the site?

2. It looks like theme owners have been having major issues with your theme , for example:

- “Latest compliant version of your theme to meet js-composer and Wordpress core version…”

- “Theme options as buttons in it is unclickable and Unable to install Demo Content..”

- “We have the same problem, buttons in theme options are not clickable…”

Have you addressed these issues by providing an updated version of your theme in Theme Forest?

Thank you.

Hi,

1) with the help of visual composer you could place sections visually means no need of html css codes 2) all these issues are fixed

Thanks

Hi, thanks for the reply but I’d like some clarification on question #1 please. Did you use Visual Composer to build out this theme, or did you hard code it?

Thanks.

Hello! I bought the theme for only one reason. And that is for the Fitness Coach costumization page and I dont have it in my Theme Options!

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much

i opened one

Thanks, you will get the reply soon.

Hello, I have submitted a ticket based on your instructions here. this issue needs to be addressed and I would advise no one to purchase this theme until author provides an update to themeforest

TICKET #2583956

You will get the reply soon.

Hi, please provide latest complient version of your theme to meet js composer and wordpress core version. this theme is way too outdated and I need to update it. thank you!

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much!

Thank you very much, but I’m not going to pay to renew my support license when you should be providing a working functional theme. I am a verified purchaser so you can either provide a contact email here and i can send you the verification of my purchase, or you can provide a working updated theme on your theme forest profile.

TICKET #2583956 I sent my inquiry

Hello Team,

Nice you have released the new update for the Theme, and kindly give us the procedure to update the theme from WordPress, for my existing Website.

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much!

Hello Team , Even I have the same issue with Theme options as buttons in it is unclickable and Unable to install Demo Content atleast to start something with designs.. I have even raised a ticket (TICKET #2559824) and their is a delay in responding from your end, please do the needful as soon as possible..

Hi, You will get the reply from our team.

Hi, we have the same problem, buttons in theme options are not clickable. There may be a connection with last wordpress upgrade to version 5.51. Before upgrade all worked. Thank you.

Hi, Our team working on it. You will get notification after approval.

Ok, thank you for answer.

New version and Test JQuery helped. Thank you!

Theme appears to be broken after update. I am no able to click on theme options button to modify any thing. Button seems to be static and not clickable. I had purchased the theme but support expired hence not able to submit a ticket.

I am aware of this like and have bought alteast 10 themes. Before submission it is giving error saying support is expired. We are going in circles and I am really not happy the way you are handling this. You need to either let me what should I do or refund the amount. This theme after the update is broken and I am not able to click on any buttons on theme options. How am I supposed to make any changes?

please install a wordpress plugin. see below screenshot.

plugin-needed.png

after installing that plugin please do the below screenshot s settings.

plugin-settings.png

the whole theme will work for you.
also very soon we will upload the latest version of theme at envato.
thanks

Unable to import demo content. The utility tab in theme options is static. cant click it.

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Already submitted tickets – #2518155 and #2518243 Need urgent support please. Unable to use the theme

You will get reply soon.

Thanks for your patience.

This theme has problems (menu buttons and theme’s option tabs are stucked) and the support team is not actually helping…

Hi,

Sorry for the inconvenience. Please create ticket here https://themekalia.ticksy.com/ticket/2237213 Our support team will help you ASAP.

Thanks

Hi, I am having WPBakery license problem.

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much

Where can I put the license to activate the theme??

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much

where can i get child theme?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much

Hi. I have some questions.. Have raised a support ticket. #2361546

Hi,

You will get reply soon.

Thanks

When I imported demo content it did not import all images and several shortcodes did not work. How can I make it looks like full demo?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much

How can I activate visual composer licence??

Hi, The plugin bundled with the theme and you can use it without activating it. Activation system only for plugin buyer.

Can you please tell me why I can no longer change by blog header? Everytime I add a new blog post it shows up with the wrong title, and background picture. I use to be able to change this on my blog post when I edited it, but it now does not let me. What is happening?

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011497 our support team will help you ASAP.

Thank you very much!

I am not spending $40 for you to answer a simple question expeciallly because this most likely has to do with an update. Fix this or give me an email address i can submit my ticket too. I purchased this theme along time ago and am now having issues with it due to updating, and I have to pay for support. Not happening.

Hi,

Please send your issues to themekalia@gmail.com. We will help u to fix the issues.

Thanks

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