5515 comments found.
Hello , i try everything and i cant add the search bar up to picture of homepage!
Hi. Please send us wp-admin to check in support – http://support.wpestate.org/ as I cannot advise without seeing your backend.
Maybe you have cache? Clear all cache from plugin/theme.
Or you put position after/before media – in which case please check the help https://help.wprentals.org/article/advanced-search-form-position/
When you update the theme – check this is unchecked – https://prnt.sc/uz4gwc as you may use an option from an older version.
These are the only possible settings affecting theme search position, unless you use something else in which case we need to see.
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Admin can cancel a booking?
Hi. Only owner can cancel a confirmed booking correctly. Admin can delete a booking, but we don’t recommend that. You can use a plugin to login as owner and cancel booking on his behalf, if you wish that. Thank you
Hello, is there an option to create list for cancellation policies to allow owners to choose from different cancellation policy options when creating a product listing? For example 1. Flexible policy (Full refund) 2. Moderate Policy (75 % refund) 3. Strict Policy(50 % refund)
Hello tateviskandaryan, Thank you for the message.
Owner can manually add his terms -https://help.wprentals.org/article/how-to-manage-terms-cancellations-policy-section-from-listing-page/
Please note money goest to site admin in the theme, and refunds are not processed automatically (site admin can process refunds from the merchant account set and used to receive payments.
Thank you
Hello, I would like to replace the reduction for 30+ days with 14+ days. can I do it in the database or in the code? thank you
Hi caribfreetime , Thank you for the message and for buying the theme.
We have double checked with development team and the change is not straightforward. There is a more complex process behind this edit and directions for step by step wouldn’t be possible to be shared. However, we will try (we cannot guarantee now) that in next version we try to add admin option to change these 2 values.
But for the moment I don’t have any technical guidelines to share with you. I know you opened a ticket for this as well. If you wish at least a starting point and you do check the rest of the code, we can do that in the ticket and you can let us know in there. But the price calculation is connected to multiple variables (custom price per period and default price) and will need a developer assistance to track and change this through the booking functionality correctly.
Thank you
Hello, how much does the extended version cost, where you can charge the end use in the end?
Hi Kuuuba12, The extended license is not needed. That refers to people using the theme as a product to sell. If you get 1 standard license -> install and set the theme features you can charge your end users (using your site) without problems. Thank you
Hello
Is it possible that when a customer makes a booking, the dates automatically be added to their Google calendar? If so, how? I couldn’t find it in the documentation.
Thanks,
Monica.
Hi Monica, Confirmed bookings can be exported with ical feed – help to take the theme ical feed for a property is here https://help.wprentals.org/article/icalendar-import-export/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Hello,
This link doesn’t show how to export a confirmed booking into Google Calendar.
It only shows how to export into another platform, or import from another platform (e.g. AirBnB).
This means the feature to export confirmed bookings is unavailable?
Thanks, Monica.
Ical is a standard. You can import the ical generated by the theme in Google Calendar, as well as in other platforms that support ical. We export only the availability (dates). Hope this helps https://support.google.com/calendar/answer/37118?co=GENIE.Platform%3DDesktop&hl=en
Thank you
Hello,
Thank you, but a normal paying customer cannot get a code for their individual booking?
Thanks
Monica.
Hi Monica, I am confused by the question sorry. Maybe there is a confusion in my reply.
Ical feed is a standard which is supported by google (as well as other platforms that work with calendars)
We have in the theme support to export (copy) the ical feed for every property.
That ical can be imported in any platform that supports ical import (google calendar as well)
In our theme owners add listings in front end dashboard. The calendar for each property is available for every propery in owner dashboard. Each owner can get the ical from his property – from properties -> edit propery – > calendar -> https://help.wprentals.org/wp-content/uploads/2015/12/calendar-tab.jpg – https://prnt.sc/uyb9yh
Thank you
Hello,
Thank you for your patience, I understand.
I wondered if it’s possible that when a customer (not owner) makes a booking, that the dates of the holiday can be added to their personal calendars (google or apple). I thought that it’s the booking system that adds the dates to google calendar but I think google must do this automatically? Although this didn’t happen for the test bookings I made.
An example of what I want: https://prnt.sc/uybvul
Do you think you can add a way that Google can capture the dates and add them to a customers personal calendar?
Thanks,
Monica.
Hi Monica, Now I understand. I am not aware of this feature I am afraid.
What we have works only by ical and that is mandatory to be added to google calendar which only owner would have access to copy.
I don’t know how event can be read and published as in your screenshot (maybe there is some Google API feature, but I cannot find anything about this in online documentation). If you have more information (documentation link or anything else) you can send me here https://themeforest.net/user/wpestate I will keep researching as well, but any other info you can share will be useful to understand the technical process behind this request.
Thank you
Hello,
Thank you. The ical integration feature you have is very useful actually, especially as my client has properties also on airbnb.
I will respond to you later at the WP Estate site with more information about my query.
Thanks,
Monica.
Hi Monica, Thank you. Will wait for your details as well. I haven’t found any technical documentation yet from my end. Thank you
Hi, I’m looking at buying a second licence for this, great job! One question please, is there a way to turn off the POST feature so only Admins can POST rentals? Or in another way can we disable submission of properties from the front end login? Cheers
Hi seanizz, Thank you for the comment. I am really happy you’re interested in a 2nd license.
Yes, you can turn of submission and let only admin or specific users add listings. Help – https://help.wprentals.org/article/use-wprentals-for-a-single-property-single-owner/
We also have the possibility to use booking form as a shortcode (useful for single owners)
Thank you
Perfect, thank you.
Thank you as well!
Thanks, are there any options to limit bookings to blocks e.g. 3 days, 5 days and 7 days?
Hi Sean,
We have min days – for each listing (or in custom period) – https://prnt.sc/vjx7i4
But we don’t have blocks like this I am afraid.
Thank you
Hi, I would like to buy your theme, but need to know if it is possible to use woocommerce for selling products? My client rents houses but also sells wine, picnic baskets etc to his clients also. Is it possible to do both with this template? Thank you!
Hi Rskcommunication, Thank you for the interest in our theme. We didn’t create a special product page or shop as we only used the checkout / payment option, but I can share a test domain to test and verify if you wish.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi how are u guys I have some question about some strings can u guys answer some questions please
Hi Rafael, I am not sure what strings you refer to. But we will try to help. I assume it’s translation related. Please see also this help https://help.wprentals.org/article/translation/
Please use our client support http://support.wpestate.org/. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
In case you open the ticket and offices close, please let me know the ticket ID and will try to check for you over weekend.
Thank you
Hi,
I’m wondering does the theme allow for charging a % on both the buyer side and seller. so for example charge a 10% charge to a buyer and also a 10% charge to the seller, netting us 20% per transaction
thank you
Hi. We don’t have both fees. We have 1 fee – charged to owner, paid by user in order to confirm booking and deducted from total booking. Thank you
Hello, where we can see the changes of 08 October?
Hi. Please see here https://help.wprentals.org/article/detailed-change-log/ Thank you
I am importing demo data, But will not allow downloads – Error: error (503)
Hi OrganicLeadGeneration, Thank you for buying the theme. I am not sure how the message shows. Normally you activate the license and click import as in this help https://help.wprentals.org/article/demo-setup-with-1-click-demo-import/ In this process we never met with the error “not allow downloads – 503”. In order to help, we need to see wp-admin and we can try to help with import as well if you let us know which demo.
Please use our client support http://support.wpestate.org/ to assist you. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Hi, i am interested in buying your theme. I have a few questions: I will use yacht rental theme. Can i change the slugs of …com/properety/... and …/listings/... and …/city/... ? And can i change the language of the fields in yacht detail page?
Hi, Thank you for the message. You can change slugs from theme options. You can change language as well. If you need further help please let me know. Thank you
Hi, does WP Rentals have full integration with Smoobu booking channel manager? If so, what level of integration does it have?
Hi terencerudge, Thank you for the message. WE don’t have integration with Channel manager. In general, we have ical support o export and import availability in calendar.
Thank you
Can I put this map https://ss.adaiqas.com/2020/10/WAUCeyYsDM.png to the right? and the results on the left?
Hello. We have this as an option manage from theme options. Demo https://main.wprentals.org/properties-list-half-map-list-left/ Thank you
Hi! Does the rental function support size and color options for renting gears/items?
Well, no reply?
Hi dnvr, Thank you for the comment. Our office is closed over weekend, that’s why I couldn’t answer sooner.
When you book an item, you cannot add details like color or size and let use choose from different options.
When you describe an item you can add information about color or size.
This is a close example of what a gear booking can do https://skirent.wprentals.org/
If you need further help, please let me know.
Thank you
“When you book an item, you cannot add details like color or size and let use choose from different options.” I’m not talking about when you are booking an item, I’m talking about when you add item for rent. For example, when I add hiking shoes for rent. If I have 100 pairs of shoes with different sizes, do I have to create 100 different listings for the shoes, or do I just need to list one (1) pair of shoes will different size options?
Hello dnvr, Thank you for the details.
Our theme has 1 calendar for listing and we don’t have stocks (as in a shop). So 100 listings are needed.
You can add custom fields like color, size and fill in the details for each item.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
im having a trouble with this theme. when im clicking on register button nothing happens. and in the navigator js console gives me the next message Failed to load resource:/wp-admin/admin-ajax.php:1 the server responded with a status of 403 (Forbidden) . how can i fix that?
Hi robbiemundo , Thank you for the message.
We need to see the URL. Possible causes:
1. A plugin (like one that does minify or combine js, or security plugin which applies hardening for registration). You should uncheck any similar options to test
2. If this happened from theme installation step, you may have a wrong installation (incomplete files). For this a re-installation would be recommended for both theme and core plugin to be sure it’s correct.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Good afternoon, I am interested in the subject. But I would like to know if there is an option for the person who uploads the accommodation not to be able to book, only to dedicate himself to their uploaded accommodation. Thank you.
Hi Juan, Thank you for the interest. I am afraid the dashboard for owner includes by default the option to send bookings of his own if he wants to. Thank you
You would need the owner dashboard to have only its properties, and calendar to change the dates. Would it be possible?
Hi Juan, It’s not possible by default I am afraid. Maybe with custom development you can make this happen. Thank you
hi i am looking to buy your theme to use for a car rental business. Nearly everything about your template is perfect but I only need to assign different attributes to the items posted. Instead of a perhaps the unique attributes for a boat you would refer to a car. https://rentaboat.wprentals.org/ Can i easily change these things myself in your theme or do i need to pay for customization? I would also like to add items like a persons license during the reservation process. Thanks Craig
Hi Craig, The fields you need to add extra before a booking is sent would need custom development (that extra data must be saved and probably displayed in several places)
I can show you the theme backend if you wish to see what we have. Please send a message from here https://themeforest.net/user/wpestate
Thank you
ok thanks I have sent a response now to that message.
Thank you, I sent the details by email. Thank you
I have a single Airbnb rental at this point and I want a WordPress theme that will show the airbnb calendar, but redirects to my airbnb listing for the actual booking function – can this be easily achieved on WPrentals? Would this theme work well for just a single listing? Thank you!
Hi ventius, Thank you for the comment. I answered by email. Yes, you can do the actual booking on a 3rd party website and add a redirect URL for book now. Demo – https://main.wprentals.org/properties/property-for-rent-in-new-york/
Thank you
