Hi there,

Once we check we could see that your request has been responded to, so for any further assistance please continue the conversation with our support team.

Support Video Tutorials Qode

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4 days ago

Hi there,

Sorry to hear this, our average response time is around 24 hours. Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue. We have located your request and can see that an agent has been assigned so you will for sure get an answer soon.

Thank you for your patience.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Once we check we do see that our agents has responded to your requests, so please if you need any further assistance continue the conversation with our support agents.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Once we check we do see that our agents has responded to your requests, so please if you need any further assistance continue the conversation with our support agents.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

They will for sure, thank you for your patience.

Support Select Portfolio part of Qode Interactive

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Just updating that my issue was resolved and the customer support is exceptional! Thank you guys

Hi there,

Glad to hear this If you need any further assistance please continue the conversation with our support team.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in!

There has not been an updated since the theme was released, however once an update is out the change-log will be present on our themes specification page.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Select Portfolio part of Qode Interactive

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Hi there,

Once we check, we do see that your request has been responded to, so if you need any further assistance please continue the conversation with our support agent.

Thank you.

Support Select Portfolio part of Qode Interactive

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Hi there,

Once we check we can see that an agent has responded to your request, so if you have any additional questions please continue the conversation with our support agent.

Thank you.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Once we check we do see that your request has been handled so if you need any further assistance please continue the conversation with our support agent.

Thank you for your patience.

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Hi there,

Please check our tutorial on how to add your custom font.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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I visited this beforehand … it does not resolve my issue.

Hi there,

Thanks for getting back, in order to check this on your end and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Once we check we can see that your request has been handled. If you have any additional questions please keep the conversation with our support agent.

Thank you.

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Hi there,

Thanks for taking an interest! Yes, once you import the demo content you will get access to all the pages and its settings. This stands for the Landing page as well, it is for sure included.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well but you should know that WPBakery is not included within the theme and if you intend to use it, you will need to build your own content.

Do let us know if you have any additional questions.

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Hi there,

Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002330658-How-To-Enable-WPBakery-Frontend-Editor

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

Support Select Portfolio part of Qode Interactive

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Yes, i already read it. There doesn’t have extendvc or framework folder.

Hi again,

Alright, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

Support Select Portfolio part of Qode Interactive

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Please, could you tell me is it supporting the “WPBakery Page Builder 6.1.x” or not?

Please, you are not answering my question, I have purchased the theme and I have also had the account for the support center. I try to register a new but it is not allowed. But, when I log in, there is no “Borgholm” from the support item. What to do?

Hi again,

Alright, please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.

Support Select Portfolio part of Qode Interactive

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Hi there,

Yes, you can.

See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

Support Select Portfolio part of Qode Interactive

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Hi there,

Agent has been informed, your requests will be answered as soon as possible.

Support Select Portfolio part of Qode Interactive

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69843 please check this request. very urgent

Hi again,

Agent has been informed, your request will be answered as soon as possible.

Support Select Portfolio part of Qode Interactive

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Hi there,

Please provide your email address so we can verify your account.

Support Select Portfolio part of Qode Interactive

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