13531 comments found.
Hi, do I have to extend support to receive theme updates? Thanks.
Hi LaraMav,
No. You can update our theme even when your support license has expired.
Sincerely
Do you guys have an option where students could share their projects, result, artworks etc. I see only reviews
Hi ravshana,
We don’t have that feature now.
Sincerely
Hi! I have some questions before buying this theme:
1. Can I set up an access to the following lessons only after student passed the quizz successfully (if student scored the minimum required number of points in quizz);
2. Following questions types are required for my courses:
- single answer - multiple response - collation - arrange in the required order - paste the word (machine check) - expanded answer (manual checking. The answers are sent to teachers by email or in private messages on the site. Eventually, teacher counts or not counts a student’s test.); - the ability to upload files (docx, jpeg, etc.) as an answer to the test.
Can I find all of this questions types in your theme?
3. Can I add a contact form to contact course instructor in the «Instructor» area of courses?
4. Course answers go to the teacher’s e-mail or private area on site?
5. Is it possible to tune in the obtaining a course certificate only if student has earned the required number of points throughout the entire course?
Thank you!
Hi igporoshin_008,
1. Yes, you can set prerequisites items for the lessons or quizzes.
2. Currently, you can create single choice, multi choices, true/false, sorting, and fill in blank questions. If you want to allow the user to upload files and instructors can evaluate the answers, you need to buy this add-on: https://thimpress.com/product/assignments-add-on-for-learnpress/
3. No, you cannot add contact form in the instructor area. But you can add their social links (FB, Tweeter, Linked In)
4. If you enable quiz review, the student can see their answers in the quiz of the course.
5. Only students who passed the course’s passing grade to get the certificate.
Sincerely
Hi!
1. Can you clarify “sorting” question type by example? 2. According this article (https://thimpress.com/learnpress/learnpress-premium-add-ons-request-form/) if if I buy this theme i get all premium add-ons for free, isn`t it? This is true for this add-on and for certificate add-on?
Hi
1. You can read more about the sorting question here: https://thimpress.com/product/sorting-choice-add-on-for-learnpress/
2. Yes you will get all add-ons in this package: https://thimpress.com/product/learnpress-add-ons-bundle/
Sincerely
Hi.
So, if i I will buy just this theme for 69$ I will need to buy additionally certificate add-on and assignments add-on?
Hi igporoshin_008,
No. You will get certificate add-on but the you need to buy the assignment add-on.
Sincerely
Ok. Also “single choice, multi choices, true/false, sorting, and fill in blank question” – all of this question types are available in basic plugin version?
Hi igporoshin_08,
Those type will be available if you buy our theme.
With the basic LearnPress, you have single choice, multi choices and true/false questions.
Sincerely
Hi! Could students send private messages to courses teachers?
Hi igporoshin_008,
No. Our system doesn’t support that feature. Students can contact the instructor through the instructor’s social media link on the profile page.
Sincerely
Hi Support, i created a new topic on the forum, but it seems not appear. is that need your backend approve? thanks
can the learnpress course & woocommerce purchase status set to autocompleted instead of admin have to manual to submit complete? this is the sample: https://prnt.sc/uxq31g Kindly get back to me asap. thanks
Hi kally_chong,
We have replied to you on this topic https://thimpress.com/forums/topic/auto-complete-the-order/#post-615897
Please check it.
Sincerely
Hi support, urgent issue, my registered result page now become blank. i have drop the ticket on the forum, can you assist to check now please? appreciate your help thanks
Hi kally_chong,
Could you please send us the link to that topic on our forum?
Sincerely
Hi!!
- When a student registers, I receive a notification email. Why does “Wordpres” appear as the sender of the email? instead of the title of my online space. where can i change that? - Why do my students receive registration emails in English? The registration email is sent by Wordpress. Where Can I translate it?
- How Can I Add a “drop out” link in the emails from wordpress?
Hi Pampullo,
To change the sender of the email, you can use plugin “WP Change Default From Email”.
About changing the email content, please create a new topic on our forum. We will help you to do that.
Sincerely
Hello i just bought eduma theme but there is an issue whenever user wants to access next lesson or even next question of quiz it reload the whole page instead of ajax loading. please guide me how can i use ajax loading instead of loading whole page its a big issue for me.
Hi Sheraz82,
Sorry, but there is no option to do that now.
We are working on this and will use ajax loading in future versions.
Sincerely
so when students needs go to next question it will refresh the whole page? this is ridiculus if a question having 1 munites time and internet slow down then he will not be able to answer that.
Hi Sheraz81,
Yes, if students need to go to other questions, the page will be refreshed. It only takes a few seconds.
Sorry about that inconvenient but we are trying to improve the performance and we will use ajax in the future versions.
Sincerely
ok thanks please do something to make it much better i liked this theme a lot but at this point i dishearted
one more thing i have another site which is my client’s site and i used wplms theme there because before this theme i was using that so on that site i did a lot of work just course content is remaining but now they have updated theme which lottttttttttttttttttt of bugs so i stared using this one and enjoyed a lot so is there any way to use this theme on that site without losing any thing or minimal changes if its possible then a huage community will come to this theme due realibelity and great features
Hi Sheraz82,
Please understand this, the theme displays its design based on the class name of the data. If they use the different class names with us, it will display the default layout. And because you use WPLMS, I believe that you are using their plugin and it has different data with us.
So If you changing from that theme to our theme. Your data is still there, but our theme will not work fully on your website. Our theme works but with the new page, new elements on other pages, with the course data, I’m afraid that our theme will not work in there. Our theme just works best with LearnPress.
Sincerely
hi i have another issue i have applied “content drip>Open item bases on prerequisite items ” but when i try to access next lesson without completion of previous i don’t give me access untill to complete previous so it works fine but when i try to access the quizzs without lessons completion it it allows without completion of previous lessons so please help how can i solve this issue i want to run everything lessons and quizzes in sequence students must have to complete previous part for accessing the next quizz or lesson but it stop working when i access to quiz
Hi sheraz82,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Hi Team,
After upgrade to your latest version of theme, I am facing the following issue:
Admin toolbar is not getting displayed to an Instructor to Create Courses.
Please do let me know how to resolve it?
Hi cooldudeyogi,
We have replied to you on our forum. Please check your topic.
Sincerely
Hi,
I’ve replied to your query and it has more than 24 hours but I’ve not received your any reply yet.
Please do kindly reply soon.
Regards, cooldudeyogi
Hi cooldudeyogi,
We have just replied to your topic. Please check it.
Sincerely
Hi Support, Can the course purchase status set to auto completed instead admin have to manual to submit complete? this is the sample: https://prnt.sc/uxq31g Kindly get back to me asap. thanks
Hi kally_chong,
We have replied to you on on our forum. Please check it.
Sincerely
I have purchased the theme but still I have to purchase the Ad-On for Certificate. Its mentioned that Ad-Ons are free?
Hi ahsanyameen,
The “Certificates add-on for LearnPress” is included in the theme. You can find it in Dashboard => Eduma => Plugins.
Sincerely
When I Click on Add New Certificate. There is no Text Editor to design the certificate.
I want Pr-requisite functionality. Student can’t rolled for a course unless complete a specific course.
Hi ahsanyameen,
You can get it here: https://thimpress.com/product/learnpress-prerequisites-courses/
Sincerely
Hello, no filtering is working on the courses page. How to fix this issue?
Hi ashikur2146,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerelyv
Hi please find this link https://prnt.sc/uwkca8 and let me how to setup in this theme, awaiting for your reply
Hi raghum9,
Our theme doesn’t support setting support multi timetable for a course.
Sincerely
Pre-purchase question: I’m thinking to buy this theme. However I have 3 questions. 1. If I want to create reports and manage bulk students, create certificates etc. Can this theme do that or do I need to buy LearnDash or LifterLMS or LearnPress? 2. Can I import Storyline SCORM/Tincan/xAPI modules, if not when are you planning to build this feature? 3. Do you recommend Grassblade or Tin Canny if your theme cant import SCORM?
Hi EdOfe-Official,
Sorry, we don’t have the feature you want, thanks for your question.
Sincerely.
Hi, I’m looking for an LMS plateform to sold videos courses ? It’s a feature you have on your theme ? Thanks
Hi spherato,
Yes, you can add videos to the courses, and only those who bought the course can watch the video.
Sincerely
Thanks it’s amazing
Hi how do i remove the header completely
hi Matt007151615,
You can use the code to delete.
Sincerely
Hi my site is no longer working with Elementor. It is broken and is not full width anymore. Elementor will not even open to use as editor. It says that I must use in safe mode. Please help
Hi ạpart,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Am I able to use this theme like MasterClass where they have 1 membership fee and users that pay can get access to all the courses on the site – not just selling them all individually?
Hi erocketfuel,
you can use the Paid Membership Plugin you can refer to https://thimpress.com/product/paid-memberships-pro-add-learnpress/
Sincerely
I keep getting this error
This content is protected, please login and enroll course to view this content!
And email not being sent upon registration
Candidates not being able to register into a course
I have sent an email raised support ticket Waited for over 48 hours no response nothing !!!
very frustrating
Hi frednj,
We have responded to you on the forum please follow the answers.
Sincerely
I have responded back, the issues are not yet resolved pls
Hi frednj,
We have just answered all your issues on your topic. Please check it out.
Sincerely
Hello,
I’m trying to change in the course’s reviews the name displayed. I want the user display name and not user login name because it would show a lot of e-mail addresses in this way which are often used as user login data.
This is the string: <?php echo $review->user_login; ?>
I tried using user_firstname or user_display_name but they’re not working and I’m getting crazy with this. Maybe you can give me help with this? It should be fast for you.
Thanks! Francesco
Hi ipergraphic,
Sorry, we don’t have this feature yet
Sincerely
I solved by myself simply changing user_login with display_name php value. I think it was a 1 second thing for you, if you took the time to ask to your developer but as in the past the support system is like “we don’t have this feature” or 7 days answer if I buy the support like I did in the past. Support is 1/5 star value.
Hi ipergraphic,
In the course’s reviews, it displays the “Display name publicly as” in the user’s profile => Settings => Generals, and users can change it in their profile.
In our default, the display name is the user login name. If users change their display name in profile, it changes in both frontend and back and of course’s review and comments.
Sincerely
Hello, thaks for replying. I have one last question, is there a way to limit number of reviews in page tab? We’re gonna receive hundreds of them, will they appear with pagination I suppose?
Hi ipergraphic,
Yes. In our default setting. It will display the 5 latest reviews, and 5 more each time the user click the load more icon.
Sincerely
Is the theme translate friendly?, can it be translated with loco translate?
Hi costainternet,
Yes. You can translate our theme with plugin Loco Translate.
Sincerely
Ok, and is it possible to show a percentage of every class completed?
Hi costainternet,
Yes. You can.
Sincerely
Hi, in addition, as u can see from here: https://prnt.sc/uvypvq , there’s few same button appear once i added the item. can you advice or help ? the situation is when i already added 1 course, then i go to book for another course, then system will come with 2 duplicated button. thanks
Hi kally_chong,
We don’t have custom option to change the email color now.
About the duplicated button. We have replied to you on our forum. Please check it.
Sincerely
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