23240 comments found.
How to edit the search bar on shop 26? I want the outlines to be thicker and color red, and the magnifying glass or search icon to be red too, please give me the CSS to make it happen!
Hello,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
#header .searchform {
border: 4px solid red !important;
}
#header .searchform button {
color: red !important;
}
Regards, P-THEMES.
I bought the license Porto theme. and i am using design shop demo 26. I am having one problem that I just can’t seem to solve: the dropdown menu is not working. When I hover over the menu it doesn’t show the subcategories. But In tablet/mobile mode it does work and they do show but does not display in desktop mode. Secondly, the slider I build on shop demo 26 is also not mobile responsive.
Please help.
Hello, @LANCETREND,
1. Please go to Porto >> Theme Options >> Skin >> Custom CSS and comment out the CSS marked in this screenshot: https://postimg.cc/tYYs80BS
2. Please edit your Home Page and copy and paste the below given CSS code to the home page Custom CSS option and check your site after removing the browser cache.
@media (max-width: 575px){
.porto-carousel .porto-ibanner {
min-height: 220px !important;
}
.porto-ibanner-layer {
font-size: .6rem !important;
}
}
Regards, P-THEMES.
Thanks @PT-Support2 for the great effort made to help me resolve this issues, and i was able to go through with the first issue. However am not sure i really understand the second aspect that talks about Custom CSS. Do you mean Home page >> Skin Options (section) >> General >> Custom CSS?
Hello, @LANCETREND,
Yes, Absolutely right, please see the below-given screenshot.
Regards, P-THEMES.
WooCommerce Multilingual is not compatible, an error will be reported when installing
Fatal error: Uncaught Error: Call to a member function get_currency_codes() on null in /www/wwwroot/xxx/wp-content/themes/porto/inc/functions/layout.php:230 Stack trace: #0 /www/wwwroot/xxx/wp-content/themes/porto/header/header_1.php(11): porto_currency_switcher() #1 /www/wwwroot/xxx/wp-includes/template.php(732): require(’/www/wwwroot/ha…’) #2 /www/wwwroot/xxx/wp-includes/template.php(676): load_template(’/www/wwwroot/ha…’, false, Array) #3 /www/wwwroot/xxx/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #4 /www/wwwroot/xxx/wp-content/themes/porto/header/header.php(
: get_template_part(‘header/header_1’) #5 /www/wwwroot/xxx/wp-includes/template.php(732): require(’/www/wwwroot/ha…’) #6 /www/wwwroot/xxx/wp-includes/template.php(676): load_template(’/www/wwwroot/ha…’, false, Array) #7 /www/wwwroot/xxx/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #8 in /www/wwwroot/xxx/wp-content/themes/porto/inc/functions/layout.php on line 230
There has been a critical error on your website.
Learn more about debugging in WordPress.
Hello, @liualibaba,
Yet, it was due to the collision of currency changer. So after you have woocommerce multilingual, you have to enable currency changer. then, the problem will be solved
Thanks for your understand.
Hello. My ticket #104122. Pleas answer. ajax fail, dynamic featured image failed, popup fail. I use demo shop
Hello, @JobZagrans,
I have just confirmed from the support department and they said that they solved and replied to your support ticket #104122, so please check your support ticket reply and reply to your support ticket accordingly and please do not panic and write here about the support tickets as you will always get the reply of your support ticket once it resolved.
Regards, P-THEMES.
Dear Friend, Few years ago I purchased from “theme forest” your template for Magento, it was very good theme but unfortunately my customer canceled the project. A year ago I purchased your theme for Shopify and it was good but didn’t support RTL.
I have new project of Ecommerce in WordPress (Woo commerce) and I must have RTL layout, based on your documentation and website I can see that you have only 1 RTL layout and it is not so attractive as other layouts. Please let mw know if it possible to create RTL layout for WordPress if I use “Porto Studio” or you have more RTL layouts.
Hello, @shayel8,
First of all, thanks for showing your interest in Porto WordPress 
Porto WordPress is fully RTL supported, you can use any of the Demo and you just have to set your WordPress Language as RTL language and it will automatically create your site as RTL.
Regards, P-THEMES.
Hi, how to add a button before or after add to card? Thanks!
Hello, @VladasJo,
Sorry to say that but there is no option to add the button before and after add to card, you have to use any third party plugin for it, which better meets your requirements.
Regards, P-THEMES.
Hello, i have bought Porto theme few days ago but i cant register in support website (i dont receive the activation email). I have send an email to report this at newsmartwave@gmail.com indicating the purchase code. Please answer me. Thanks and best regards
Hello, @maloneweb,
We have just found your email and reset your support account, please check your email reply now.
Regards, P-THEMES.
I use Arabic in the my store and the direction is from right to left … I have a problem, which is that the scroll arrows for the slides look inverted .. Can you help me, how can I fix this problem? https://snipboard.io/2m8fBD.jpg
Hello, @wasaad100,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.owl-carousel.nav-style-4 .owl-next:before {
content: "\e829" !important;
}
.rtl .owl-carousel.nav-style-4 .owl-prev:before {
content: "\e828" !important;
}
Regards, P-THEMES.
Hello,
The category option in the search bar disappears on some pages. I would be glad if you could help with the subject.
https://www.rtrmax.com/ https://www.rtrmax.com/magaza/bahce-aletleri/Hello, @rtrmax,
This seems to be the third party plugin confliction or the cache issue, I can see you have CDN enabled from your server on your site as well.
Please deactivate all the third party plugins and check your site after removing the browser cache, If this will solve your issue then you have to activate all the third party plugins again one by one and check which one is creating an isue on your site.
OR
You have to remove your site cache pugins and delete the cache folders from wp-content and wp-content/uploads and also purge all your server cache and deactivate it, till you are in the development process and finally check back your site after removing the browser cache.
Regards, P-THEMES.
Kindly address Ticket #104019.
It was created 24 hours ago.
Thanks
Hello, @Peaceonearth,
I have just confirmed from the support department and they said that they replied to your support ticket #104019, so please check your support ticket reply and reply to your support ticket accordingly.
Regards, P-THEMES.
in shop demo 26, how can the header banner menu, that is color black with white fonts, how can I make the icons looks bigger? I just want icons bigget without text, please give me some css code to make them look bigger, thanks!
Hello, @Grupocarden,
You can make the Icons bigger using Custom CSS given below and also that CSS will hide the Text of the Menu Items as well:
#header .main-menu > li.menu-item > a {
visibility: hidden !important;
}
#header .main-menu a i {
visibility: visible !important;
font-size: 40px !important;
}
Regards, P-THEMES.
Hello, i changed domain name, how do i change the domain name linked to my license?
Hello, @proloy02,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi! On this page: https://www.portotheme.com/wordpress/porto/shop3/ you have a set of four ad like banners a bit down. Are they easily created in Elementor, with placement of text and buttonswith the widgets in the theme/Elementor, or have you done premade templates that you place there? Thanks!
Hello, @ecee,
First of all, thanks for showing your interest in Porto WordPress
Those Banners has been set using Elementor Inner Section and you can change the Image and Text and a button link for every single Banner as per your requirements:
Regards, P-THEMES.
A verification email is sent when a customer signs up from menu register link for an account using an email address. How can I do this? lot of Froud email registration attack reporting (No security)Thank you
Hello, @siyadas,
Please go to WooCommerce >> Setting >> Accounts & Privacy and check “YES” the below listed options, and it will generate the password automatically and send that to the Customer email and like that only valid email Customers can get the link and Login into the account:
When creating an account, automatically generate an account passwordThis is the only possible way, otherwise you can try with any third party plugin which better meets your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hey; I wonder when is the next public update
Thanks
Hello, @meoman,
We are working on the new Theme update and soon we will release it, so please be patience and stay tuned with us.
Regards, P-THEMES.
Hello, I want to add multiple native languages to the website. Do I need to pay for plug-ins? Or porto’s own function?
Hello, @simple9966,
You have to use the plugin WPML or Polylang, you can use any one which better meets your requirements.
Regards, P-THEMES.
I sent a ticket to your help on this problem:
You can do something about this problem. This happens with a single product and also when there are variants.
These photos hide the product title, description and price, and the add to cart button.
Screen: https://prnt.sc/uxnznp
Hello, @tokulczycki,
I have just confirmed from the support department and they said that they already solved and replied to your support ticket #103954, so please check your support ticket reply and reply to your support ticket accordingly.
Regards, P-THEMES.
Hi, I should hide the menu only on woocommerce product pages. How can I do?
Hello, @stampadaimage,
You have to use Custom CSS for hiding the Menu and use that Custom CSS on WooCommerce product pages by editing every single page under Custom CSS option, It will work for you.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired 10/01/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, do you know how to change the “related posts” text? thank you!
Hello, @palomavallhonrat,
You have to change/translate it into the Theme language files as per your requirements.
Regards, P-THEMES.
thank you. where do i find this section in the admin panel? do I have to install Loco Translate plugin?
Hello, @palomavallhonrat,
Yes, you have to Install the Loco Translate plugin and then you have to edit the particular language file which you are using as your WordPress language and change the word in it.
Regards, P-THEMES.
UPDATE WPBAKERY PLUGIN!!!
Hello, @b8engl,
We already noticed this on September 11, 2020 (The WPBakery team releases an additional patch) and we already updated the plugin as well, you can simply download the very latest version of the plugin from the support system and update it on your site:
https://smartwave.freshdesk.com/en/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
