13529 comments found.
I have installed theme on my website but I am not able to find the register option when I click on Take this Course. Only Login Option is appearing. Moreover, register button is also not appearing on my site at the top as in the Demo
Hi ahsanyameen,
This is a setting on your website. Please go to your Dashboard => Settings => General => Membership => Anyone can register -=> Check it => Save Changes.
Sincerely
We want that the course couldn’t be enrolled unless a student would be registered. Is that possible
Hi ahsanyameen,
In our default setting. Only those who have logged in can enroll/buy the course.
Sincerely
Does this theme has any Reporting Tool?
Hi ahsanyameen,
Yes, we have.
Sincerely
How can I see the reporting? Please guide me about reporting tool
Hi ahsanyameen,
We are developing this feature and it is in testing progress. We will release it soon.
Sincerely
Can you tell me the estimated time of reporting tool? We have to give our client reporting feature
Hi ahsanyameen,
We cannot give you a certain time but it may take about one month to launch it.
Sincerely
how i can login and see demo of student portal
Hi danishp911,
You can create a student account to see.
Sincerely
Hello,
Can I use this license for second websites? and may be I can use one more if I sell to customer. If not, which license I need buy? cause I already bought one license.
Hi pacaltay,
If you want to sell to your customers, please buy the “Extended License”.
Sincerely
Hi
I actually develop and sell website, not directly your license or theme. so still should I buy extended license. cause extended license is 3200 dollars?? How I can buy with this price? I dont get this money from my customer.
can you make some discount for second license?
Hi pacaltay,
Yes, if you sell websites, you should buy the extended license.
We don’t have any discount now.
Sincerely
I’ve replied in support ticket more than 22 hours ago but I’ve not received your any reply yet.
Please do kindly reply soon.
Hi tanvirrasel,
We have just replied to your topic on our forum. Please check it.
Sincerely
your reply is very slow! again i reply in ticket more than 6 hours ago but I’ve not received your any reply yet.
Hi tanvirrasel,
We have replied to your topic on our forum. Please check it.
Sincerely
again you late more than 10 hours, please reply fast in ticket.
Hi tanvirrasel,
We have replied to your topic. Please check it.
Sincerely
Is it possible that a Course can be a per-requisite of any of two courses. Suppose there is Course A, Course B and Course C. If a person pass either Course A or Course B. He will be qualified for Course C. Is that possible?
Hi ahsanyameen,
We sell the LEARNPRESS – PREREQUISITES COURSES add-on for this purpose. You can see more about it here https://thimpress.com/product/learnpress-prerequisites-courses/
Sincerely
How to know if the student pass the quizz and how know the student who did the quizz of those who didn’t?
Hi 3click-solutions,
You can use the gradebook plugin to do this. First, you need Dashboard => Eduma => Plugins => add-ons to install and activate it. Then go to dashboard => Learnpress => Courses => Click View in Gradebook https://prnt.sc/v0y2w3
Sincerely
Thank you 
How to disable COURSE FEATURES (Lectures, Quizzes)” in tab Description? I want to add more course feature. How can I do that.
Best Regard.
Hi Artloper,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will help you to do that.
Sincerely
Good evening dear, I would like to know how I can access sliderrevolution, I get that I should connect. the payment of the 69 dollars is included. I would like to reset the slider by default
Hi fcamab,
You can go to your Dashboard => Slider Revolution.
If you have any more questions, please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Where to find recommended image sizes for blog, courses, collections, categories etc ..
Hi isitegate,
With course and blog, you should choose the images with a minimum size is 870×580px.
With the slider, I think you are talking about the slider revolution on the homepage, you should choose the image with size is 1920×1280 or better.
Sincerely
This is a very short but appreciated answer, can you give more detials please about other places like categories, single course/ post, header sidebar widgets. I was actually disappointed not to fins that in your documentation, please consider including that. other themes do. it is very helpful for optmisation so i won’t load bif=gger images than what i need. i await your reply please. and hope to see it soon in your documentaions. regards.
Hi isitegate,
We have added it to our documentation.
With the background image heading for the category, you can use 150×100px images.
About the single course/post, with the featured image, you can use 870×580px images. With the images you added to the description, you can choose the size for those images.
We don’t have a header sidebar widget. Could you please give us a picture of that area?
Sincerely
HI there, the theme is amazing but two issues I can’t get them to work. – On homepage, I wan’t to create a sections for featured courses but unfortionaltey when i toggle the feautred options it only shows 3 courses, although I have added 5 courses to featured collection. -On Courses/ single course pages, the widget course filters don’t filter anything, I’m trying to filter by cateogry , auther and price but in all cases it returns all courses (it is working on your demo though but I don’t want to import the demo). Can you please help.
Hi isitegate,
We have replied to your topic on our forum. Please check it.
Sincerely
Hi, does this have support for Dokan?
Hi Lawlicon,
No. We don’t support it now.
Sincerely
i’ve got a problem that i can’t edit at text widget in eduma’s homepage , also i can’t edit the searchbar at the header area in wordpress cusomize 
Hi oopmarketingagency,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Can we add a question into multiple quizzes? I want to add a question into 2 quizzes but unable add the question into two quizzes.
Hi ahsanyameen,
No. A quiz is only assigned to one course.
Sincerely
Do you have another style of lesson than default? i dont like the comment section inside there, its like articel not lesson
Hi mustechs,
We don’t have another style of lesson.
If you want, you can remove the comment section in a lesson.
Sincerely
Hi,
We have added courses in our site but as a student sign up and take up a course they are not able to view their progress or course taken on their profile page, can you please let us know how they can view their courses and progress. Thanks
Hi MauldinGroup,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
I’m getting the following woocommerce error at the moment. and have updated the theme and all plugins. can you advise on what i may need to do to correct this? As i suspect it is stopping new clients from logging into their course.
eduma-child/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0, eduma-child/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0, eduma-child/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 3.7.0,
Hi petergiannakis,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hi, do I have to extend support to receive theme updates? Thanks.
Hi LaraMav,
No. You can update our theme even when your support license has expired.
Sincerely
Do you guys have an option where students could share their projects, result, artworks etc. I see only reviews
Hi ravshana,
We don’t have that feature now.
Sincerely