I have purchased this theme and will start to use it when the blocks for elementor are released. Is there a way to change the behaviour of the search bar so that when clicked it scrolls across the top instead of a drop down?

My woocommerce is showing products in a 4 column grid on desktop. Is there a way to change this to a different number, like 3?

hello. I am just about to make this purchase but had a question for you. I am looking at using the “Creative Bright” template for my site. I love the cursor following movements! IS there any way to customize that slider? For example, changing the gems/small design elements to something else? I still would love for the cursor follow action, but the current elements aren’t relevant to my design. If not, do you have a source for perhaps purchasing this type of background? I;’m not even sure what it’s called, so I’m sorry if I’m not explaining it correctly. Thanks!

My activation key is not working! And i do not have support anymore. Please advise. Thank you!

Any estimate time on the Blocks version for Elementor? Cant find a roadmap. Is it in a week time, or does it take months? thanks!

When will the block be available for elementor? Specifics please.

I am trying out the new elementor functionality and will likely move the sites we have to that. In testing the same. Where is the default footer template? I looked ln the elementor template area and did not see it, nor in post or page. Also in the the, options area, all I see is place to put copyright info. But nothing to change layout (remove the menu in the middle). Is this hard coded? Typically this is accomplished using templates or the themebuilder in elementor (we use elementor Pro). So any help where to look is appreciated. Or I can create new footer template but rather just modify the default one.

hello we have used this theme a long time ago for a demo site now we want to use it for a live site but im getting you have exceeded the max. number of activations,

Where can i reactivate the code normally its on the profile page but not with the gem

Where can I download and activate the blocks plugin? I just purchased the theme and it’s not here. Thank you.

Where do I find the setting to remove the loading animation on desktop? See… https://prnt.sc/v058gl

Hi, I’m importing the Demo, and the animations do not appear in other desktop and mobile browsers, only in desktop Chrome.

Please request urgent help because I only need this to deliver the page, and I am 4 days requesting technical support. Thank you

Seems i’ve reached the max limit of activation, that is a problem , yes. i know i can buy another license but really Codex cannot help who bought their theme and can prove to use it just on site only ? My company just made the decision not ti use it anymore on the previous site and to re-use it on a new site, and only there, i hope codex doesn’t force me to buy a new license , also now there is a critical security issue about visual composer and this expose a legit user to risk because is not able anymore to update his LEGIT theme.Can you help me? I really want to use this theme but without the chance to update i will be forced to do not.

Support is quick, responsive and professional. I’ll definitely consider TheGem again for future projects!

if a domain expire need to put on another domain ? how can do it

How can license can expire ???

Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.

Hello, ​I can’t seem to get my Custom Title to show on my Woocommerce Category Pages in The Gem Theme. I think I’m setting it up correctly but it’s not showing up on the category page. Also, the Custom Title seems to default back to “Private” when I try to publish it “Public”. Would that be the cause? I tried to submit a support ticket but I get an error message stating my support has run out on this particular theme. Let me just say that between The Gem and Scalia, I have purchased 52, (yes 52) of these themes from you (that’s a total of $3,068). I believe I’ve earned a little bit of extra support Can you assist me on this one issue? Thank you.

elementor which themes are useble with it.

Hey, I have problem, on mobil the cart isn’t responsive. How can I fix it ? Thanks