886 comments found.
Hello, buddypress doesn t work with coaching theme, can you help me?
Hi CapTour,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
Can you clone a course, to duplicate an already-created course, complete with lessons and quizzes?
Hi ibdesign,
When you are in backend you can click “Duplicate this course”, you can see in this picture https://prnt.sc/vqbfcl
Sincerely
1) What is the best, most compatible Forum plugin you would recommend to use with Colead? 2) Is it possible to have specific Forums tied to specific Learnpress Courses? 3) Would any other software be needed, like a membership management plugin to achieve this? Thank you!
Hi Ibdesign,
1. You should use plugin bbPress to create forums.
2. With plugin bbPress, you can create a specific forum for each courses.
Sincerely
Thank you!
Hi, my home page and a few other pages are not loading on my site www.nemonic.com after I ran the wordpress update and then the theme update. I’ve tried restoring but it is not working. Can you please advise. Thanks
Hi mcs19web,
Please create a new topic on our forum https://thimpress.com/forums/forum/coaching/ we will check your issue.
Sincerely
Done, thank you for your reply
How does this work now, would the author help answer this or I have to rely on people who read the forum?
Hi mcs19web,
We have replied to your topic on our forum. Please check it.
Sincerely
attention! on the support page indicate to write to an email address care@thimpress.com if after 48h you do not receive support for the ticket.
email address does not exist!
Delivery to the following recipients failed permanently:
Reason: dxDukHZeEDVzZdxDukXccs Sorry, your message was not delivered. The recipient server replied: 550-5.1.1 The email account that you tried to reach does not exist. Please try
Hi bep1974,
If you have any issues, please create a new topic on our forum. Or you can send us an email to support@thimpress.com.
Sincerely
Unfortunalteky I Can’t inset my purcase code in your support ticket system, so i send you here the issue. The theme give us these error in the header Call to undefined function learn_press_is_courses ()
Now we removed the code and solve the problem but durein the next theme upgradde we area going to have the same problem
Hi inetika,
You have submitted your purchase code on our forum. We see that you have created a topic a month ago.
Please create your new topic then we can check your issue.
Sincerely
Sorry I can’t rember de Login I registered .. could you send me a reset password wuth the username login ?
Hi inetika,
Please check your email, we have sent you a reset password mail.
Sincerely
Hi We can’t get the email. Could You remove my account so i can open new one?
Hi inetika,
If you create a new account, you cannot submit your old purchase code.
Please send us an email to support@thimpress.com. We will guide you to take your account back.
Sincerely
Hi learnomatrix,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
Hi, I’m getting errors 500: PHP Recoverable fatal error: Object of class WP_Error could not be converted to string in /home/xxx/public_html/wp-content/themes/coaching/inc/templates/heading-top.php on line 230
Please help!
Hi gipande,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello !
Big issue since last update, the front end site is “unloadable”. Admin works fine, but front end (except home page) does not. The “waiting” icon turns indfefinitly.
I have made many tests (deactivated plugins, reupload all files, WP, theme and plugin) and the best tne “debug true” wp option does not show… Anything !
I am unable to debug the site
Example : https://harmonie-equestre.fr/motiver-son-cheval-la-clarte/
But my support period is down for now… Cannot acces support forum even to searh any similar issue….
Thanks for assistance.
ok found something please confirm : Learnpress was not activated (not needed). Seems the theme does not work without.
Hi Aphro,
Yes, some code on the pages require code from our plugin LearnPress to work well.
Sincerely
Yep saw that. All works perfectly now. Wemm those functins could have been “plugged” in the main theme functionalities, even if I understand well that his thme is dedicated to learnpress, but it is nice “as is” and could be more simply used without learnpress 
Thanks 
!
Hi, presales questions
1.can i have filters in courses grid for example math, physics, language etc? or there are all courses? Do you have filter functionality?
2. in each single course there is a sidebar right that i can add other widgets, right?
3. Can i have in home page different sections with different courses , for example i have a row with ” English Courses ” and below another row with “german Courses”, in order to be easily for users to choose?
4. Can i hide from each course the instructor, reviews,comments and the views?
5. Can i add more tabs if i need it each course page?
6. Can i create coupons via woocommerce and are valid in courses?
7. Is woocommerce bulid in in the theme or i must pay extra in order to have woocommerce payment methods?
Many Thanks
Hi srisxal2000,
1, The courses filter is not available in this theme. It is available in our Eduma theme.
2. Yes, you can add/remove widgets on sidebar.
3. Yes, you can edit your homepage and use our widget/element to add the courses in a category.
4. Yes, you can remove the tabs in the single course page.
5. No. There is no option to do that.
6. Yes, you can create coupons and use them with courses.
7. Plugin “WooCommerce” is included in our theme.
Sincerely
I’ve noticed over time, some font awesome icons work while others do not. How can this be corrected? I would like to have access to the full library… thanks for your time.
Hi Swifthaus,
Sorry can you take a picture or record a video of the problem you’re talking about?
Sincerely
Hello, I created a package but the videos people are blocked after just watching not watching to the end. And a course that I put for 48 hours, impossible to buy it back. Can I pass my access to you to help me?
Hi pcfotographe,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
Hello – I have a few questions, Does your theme allow for: Single course or bundle course purchases? PDF Downloads for the student in the course? Can I remove the “review and curriculum” section on the course? It will just be one video and one pdf. Can I change the demos as I would like? If someone buys a course can I set an expiration date that they no longer have access after?
Hi andreapezzillo,
1. Yes, users can choose to buy courses individually or buy the bundle.
2. Students can download PDF files.
3. You can remove the “review and curriculum” section.
4. You can change the demo as you want.
5. Yes, after the expired time, users cannot access the courses.
Sincerely
Hello, I don’t see “registrer” or in French “s’inscrire” on pop-up login/registrer thanks (jesuisunecoach.barbenoire.info)
Hi pcfotopraphe,
That’s a setting from your website. Please go to your Dashboard => Settings => General => Membership => Anyone can register -=> Check it => Save Changes
Sincerely
Thanks it’s ok 
Hello, Curuculum tab is missing on course page so we are not able to view lessons please advise how to display it back
Hi pcfotographe,
I can see the Curriculum tab on your website, you can see in this picture: https://prnt.sc/uve11i
Sincerely
Yes thanks. Please traduction “add to cart” for “louer” it’s not is not accepted. https://jesuisunecoach.barbenoire.info/vod-replay
Hi pcfotographe,
You can edit it with plugin Loco Translate, the “Add to Cart” button is in plugin “LearnPress – WooCommerce Payment Methods Integration”.
Sincerely
Thanks but I don’t have “add to cart” in “LearnPress – WooCommerce Payment Methods Integration”.
Hi,
Please go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic.
We will check your issues.
Sincerely
H, i have translated LP+woo extention string ” Add to cart ” to this ” Louer ” but the translation is not reflected on the frontpage, i have cleared trensions but still no change, your forum link do not provide any relevant solution to this, and i have noticed that the translation is taking part only when i deactivate woocommerce but with woo activated it falls back to ” Add to Cart ” string, could you have a look and probably make translation for this specific string, here is a temp bypass access to wordpress dashboard : ” https://jesuisunecoach.barbenoire.info/wp-admin/?wtlwp_token=3cb1338f60f454f5458bfa6f4d20a489 ” please have a look and provide a fix. thanks
Hi, my question is not related to a different plugin or installation, you must have misunderstood my question. It is related to translating this string text as you can see on this screenshot the text ” add to cart ” is not been translated inside loco translate as you have mentioned i have followed your explanation and have translated the strings but nothing has changed. please have a look via the access i have sent you and please proceed to translation, or if you could direct me to where i can change this string of text. thanks :https://jesuisunecoach.fr/cours/replay-pilates-16-09-20
Hi pcfotographe,
Please create a topic on our forum: https://thimpress.com/forums/forum/coaching/
We will help you to solve that issue.
Sincerely
Hello – Do you have zoom integrated, FAQ or Q&A page, Single course purchase, Site log in for students, and a webinar or lifestream option? I don’t need a whole school, I am more looking to sell the access for viewers to watch pre recorded video content on the site.
Hi andreapezzillo,
If you want to use Zoom, you can use our Eduma theme: https://themeforest.net/item/education-wordpress-theme-education-wp/14058034
Yes, we have FAQ page, single course purchase, login/register forms.
Sincerely
Hi! I have this website: https://coachlapalma.es/. I would like use WhatsApp in social media icons. ¿Is it Possible? Than You
Hi joemurias,
We don’t support sharing through WhatsApp now.
Sincerely
Hi There,
Is there way to Set Quizzed to require a pass rate of 75% to proceed to the next lesson? Untill they pass the Quiz they cannot move to next lesson.
Thanks
Hi mandmmultimedia,
You can use our Content Drip add-on for LearnPress (included in the theme), you can find it in Dashboard => Coaching => Plugins.
Sincerely
Hi mandmmultimedia,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
How do you update theme? It doesn’t say how to do so?
Hi pricojr909,
You can update our theme in your Dashboard => Coaching => Dashboard.
Sincerely
Thank you! I updated it but I have an error with my Course now—There’s a “Retake Course” button on my Course and it wasn’t there before. How do I turn it off?
Hi pricojr909,
When you edit a course in the backend, you can set the retake times for a course.
If you set it but it doesn’t display the “Retake Courses” button, please send us an email to support@thimpress.com, we will try to help you.
And please consider renewing your support license to get the best support service.
Sincerely
Thim Core plugin is the newest upgrade version of Thim Framework. Do not re-activate Thim Framework and better delete this plugin.
& for whole theme fonts not loading
https://prnt.sc/ugis7tHi punjabirishtey,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
Or you can send an email to support@thimpress.com, we will check all your issues.
Sincerely
i install this theme 2nd time but fonts not loading. can anyone let me know i install elementor data import but somehow menu & other fonts not loading
Hi punjabirishtey, Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
i sign up but forum says
You cannot create new topics.
Hi punjabirishtey,
You need to create an account and submit your purchase code here: https://thimpress.com/check-purchased-code/
then you can create topic on the theme forum.
Sincerely
but its says
Error 286: Your purchase code is expired.
i bought this last year never used this now i am ready to use. only fonts not loading rest everything fine.
Hi punjabirishtey,
Please renew your support license to get the best support service.
About your issue. Please send us an email to support@thimpress.com. we will try to help you.
Sincerely
