917 comments found.
Hello, I’ve done everything as it was on a youtube video with the installation to install demo view and there was “Import succeed” but nothing changed on a view. What’s the problems there?
Hi,
Please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Also, please config your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/
Thanks.
I was not sure to buy this , until i noticed this from the same guy that make Onum , i bough right away and i will left a 5 star review without installing the theme cause this author is AAA+
Hi,
Thank you for trusting and appreciate our theme. I hope the theme will satisfy you. If you have any problem when using the theme.
Please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Best Regards,
Davis / OceanThemes
i use it here and it do the job
https://webbc.ca good job ! can’t wait your next theme!!
Thanks for loving our theme 
Good day,
I trust you are well. I need help with the Industries section of the website as only the letters B,R, T, and G are available. I need H, M, I and the rest of the letters, please.
Regards,
Hi,
We can send you PSD files and you can easily replace them with your letters. Please submit a ticket to get PSD files: https://oceanthemes.ticksy.com/
Thank you
Hi,
I have problem with Elementor, whenever I try to edit it does not open and then asks me to enable safe mode, I deactivated all other plugins and it didn’t work either
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
I have two questions:
1. How do you change the responsive breakpoints?
2. The theme flashes and glitches when loading between pages. It is particularly noticeable when navigating to a page where I have disabled the page header. It’s like the page header tries to load and then stops creating a flash/glitch. Is there a way to stop this?
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hi! Congratulations is a really great template. Hope you can help me. Is there a way to make that in the items of “Engitech Portfolio Filter” appear the title of the single portfolios always and not only when you mouse is over it? Thanks. Abraham
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hi, I am trying to add subscribe to newsletter in footer menu but it is not working. I also integrate with Mailchimp account.
My url is: https://bpbytes.com.au/newHi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Salutations,
Everytime I activate the Woocommerce plugin, suddenly, my homepage is broken. Backend code is displayed throughout the top of the page.
Is there something I’ve done wrong? Is there a fix for this?
Thanks!
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Bonjour, nous avons acheter une licence aujourd’hui et nous avons besoin des photo psd qui ne sont pas dans l’archive merci de bien vouloir nous contacter et nous les envoyées
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
And please speak English.
Thanks.
Hi there,
How do I activate the Revolution Slider plugin?
Hi,
We’ll provide a solution to fixed your issues.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
we are constantly getting an error with jquery 1.11.4 and the pages are not getting loaded.
Please let me know how can we work together to solve this thanks 
Hi,
We’ll provide a solution to fixed your issues.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, hope you’re well.
I’m having some issues trying to find where to edit the social media icons in the header (at the top left). The options aren’t in the Elementor header section. It’s just an empty space.
Thanks,
Adam
Hi,
Please read more the documentation to find a solution for your problems: http://oceanthemes.net/docs/engitech/1-header-content/ and http://oceanthemes.net/docs/engitech/2-header-settings/
Thank you
The issue is not with the settings, I think it’s actually a bug. Is there anyway I can send you a screenshot?
Hi,
We’ll provide a solution to fixed your issues.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there,
The Engitech Icon Box 2 does not seem to be working. When you hover over the box, the image does not show up.
Please may you assist?
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hello,
Why am I unable to fully view the blog posts when viewing from mobile. A lot of the text goes out of frame unless I rotate the phone sideways. Is there a fix for this?
Hi,
We’ll provide a solution to fixed your issues.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello I am trying to do one-page site and I have a problem with the button state Active, stays in the home, could you advise how can I modify this when the button is a CSS ID or if user scroll till the section also change the state of the button, thank you for your help this is the site mamsong.cz
Hi,
We’ll provide a solution to fixed your issues.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
hi, pre-sale question.
Im checking your demos, and there is a glitch in the menu, when you start to scroll down, the menu makes a little jumps.
There is a way to fix that?
Hi,
Please clear cache your browsers and load the website again. Header scroll work fine.
Thank you
Hello, I have a problem with mega menu. When I want to edit “Mega menu content” I get message “there want find “the_content” function.
Thank you for reply
Zuzana
Hi, please follow this before: http://oceanthemes.net/docs/engitech/wp-content/uploads/sites/5/2016/09/1-3-1.png
WP Cerber (fresh install)
Engitech theme — Integrity data not found — Resolve issue /engitech/inc/libs/class-tgm-plugin-activation.php Suspicious code found
Line 268: add_action Line 269: add_filter Can alter any website data or website settings
Line 272: add_action Line 421: add_action Line 422: add_action Line 425: add_filter Can alter any website data or website settings
Line 426: add_filter Can alter any website data or website settings
Line 429: add_action Line 430: add_action Line 431: add_action Line 436: add_action Line 439: add_action Line 442: add_action Line 447: add_action Line 452: add_action Line 475: add_action Line 552: add_filter Can alter any website data or website settings
Line 556: add_filter Can alter any website data or website settings
Line 560: add_filter Can alter any website data or website settings
Line 877: add_filter Can alter any website data or website settings
Line 2100: add_action Line 2115: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Line 2118: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Line 2137: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Line 2210: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Line 2224: add_filter Can alter any website data or website settings
Line 2283: add_action Line 2965: add_filter Can alter any website data or website settings
Line 3135: add_action Line 3147: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Line 3218: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Line 3230: add_action Line 3289: add_filter Can alter any website data or website settings
Line 3305: header Line 3434: add_filter Can alter any website data or website settings
Line 3549: call_user_func Call any function given by the first parameter. May be used to run malicious code or hinder code inspection.
Suspicious code signatures found
Line 2124: `notices` Execute arbitrary command on the web server (BCTK)
Line 770: $_GET Get data or commands from the Internet. Should be used in trusted or verified software only (NGET)
Line 1049: $_POST Get data or commands from the Internet. Should be used in trusted or verified software only (NPST)
Line 642: $_REQUEST Get data or commands from the Internet. Should be used in trusted or verified software only (NREQ)
Thanks.
This is not our problem. On a clean installation of WP, just after installing your theme, we scanned it with WP CERBER and this is the result. Check it out for yourself.
Hi, we’ll try checking this problem and update if there is any issues.
Thank you!
OK. The theme is excellent!
PLEASE DISREGARD my last message!! It was coincidental with the update to the theme! The issue was with the HOST (SiteGround). I apologize for the false alarm. Thank you!
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
I just updated our site (https://tcpmiami.com) and it’s complete screwed. Logo GONE, top content on homepage DESTROYED. What the heck? I even tried a restore and no dice. What happened here? Can you help us?
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.