7269 comments found.
Hello, I’m getting a license error. The theme is not installed on any site.
“You have exceeded the max. Number of activations, allowed by this activation key. Please purchase an additional copy of theme in order to get a new valid activation key. In case of any questions in this concern please contact our support here”
Help me please. Thanks Berker
Hi, please check now, should be working
How can I remove my name from the posts in search? https://christchurchil.org/?s=weekly+kids
Hi, replied per mail
Thanks!
You are welcome
Hello. When you have 6.4.1 version to WP Bakery? Thank you.
Hi, we have already updated, you should see the update notification in your WP dashboard
How do I setup my own Elementor built header instead of the inbuilt mega menu?
To add, I have elementor Pro account and my mega menu is ready in my elementor header.. and set for all pages. But neither of them are working – the inbuilt mega menu or elemetor plugin based mega menu. It just doesn’t pop.
Hi, this should work without any problems. Please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL with admin access, we will check, what could be wrong
Hi, I have a very urgent question as I want to purchase your theme today.
If I purchase your theme and use it on a "local network" like xampp just for learning with wordpress, can I still use that same purchase code or pin or whatever when I'm done learning and want to lunch my main website on the internet?Please reply thanks.
Hi, thank you for your request. Yes, sure, absolutely no problem.
I’m sorry but I don’t think you understand my question.
I said if I use theGem license that I’ll buy now for a local network like Xampp just for learning purpose and I later decide to lunch my main website online, can I still use the license that I used for the local network on my main website?
Please I’m sorry I’m disturbing you but please when you want to answer explain your answer so I can understand properly.
Thanks so much.
Hi, yes, as we have said before: there will be no problem with the license in this case. You can use the same license that you have purchased first for your learning purposes in local environment and then for your main website online
Thanks so so much.
You are welcome
I am having trouble getting a navigation menu to work on my page, after using the new version of the theme with elementor. I tried everything and I have been trying to figure it out for the last 2 days. Can someone help?
Hi, please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL, we will check
Hey, cant seem to find any documentation on how to edit the GDPR Privacy Bar. I set it up a while back, but cant find how or where the settings are for it. I need to turn it off because it keeps showing on mobile on every page load.
Thanks
Never mind I found it, thanks /wp-admin/admin.php?page=thegem-gdpr-settings
Hi, thank you for letting us know
is there XD files for the demos i can work on ?
???
Hi, sorry for this delay. There is a separate PSD package with TheGem designs, however there are no XD files.
how can i get the PSD designs ?
thanks
Hello,
Could you please help me, my page does not display properly anymore: https://www.tekcapital.com/app/
Any ideas why?
Thanks
Hi, please be so kind to contact our support at codexthemes.ticksy.com and our support team would be glad to assist you
is this template adapted to WooCommerce?
Hi, yes, sure: all demos are 100% compatible and adapted with WooCommerce. All demos include all features of TheGem, which you can see on our main demo website.
This theme is incredible! But it would be perfect, if it includes a filterable gallery! Please, add this feature! That would be awesome!!
Hi, thank you for your words! Yes, we will definitely consider this for the future updates, thank you for your suggestion
Hi,
How do I permanently removed the nag screen “TheGem for Elementor released!” at the top of every page?
I don’t use Elementor and this nag screen is a pain. I’ve clicked the “Dismiss this notice” link, but it doesn’t go away. Closing that panel just makes it come back the next time the page is loaded.
Thanks.
Hi, did you update to the latest theme version? If yes and the problem is still there, please contact our support at codexthemes.ticksy.com and provide your URL, we will check, what is the reason for that.
I will check this, thanks.
You are welcome!
Hello, I updated the theme on my website but I cannot activate it because it says max activation count has been reached. I use the license only for this website, can you please fix that? I hqve qnother license that I didn’t update yet because of this issue, could you please also check it?
Hi, at the moment you have 3 active websites and only 2 licenses. You would need to purchase one additional license. Please contact us via our contact form at https://themeforest.net/user/codexthemes for further details
Hi ! I purchased a licence 2 years ago for my website. I have updated wordpress to 5.5.1 and now I have a message on the page, saying that the activation code has reached the maximum number of activation allowed by the activation key. This licence has only been used for this website. So I do not understand this message. How can I fix it ?
Hi, as we can see there are two websites at the moment. Please contact us via our contact form at https://themeforest.net/user/codexthemes for further details
Maby I want ti but this theme but First want to know on how many sites I can use it.
Hi, thank you for your request. One regular license allows you to use TheGem on one development and one final production website.
More facts about TheGem:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/ At the moment supported by WPBakery page builder, Elementor version of TheBlocks will be released very soon.
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 50K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
With a license, how many sites can I use?
Hi, one regular license allows you to use TheGem on one development and one final production website.
Good afternoon, please tell me. How can I install this page on my site? I try to find it in my GEM import demos(NEW IN VERSION 3.0), but I can’t find it( tell me do I need to buy it or can I download it somehow?
Hi, please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL
The social icons show up as numbers instead of icons?
Hi, please provide your URL via codexthemes.ticksy.com
Hi, when I create a new category or a new tag, it appears by default an image as title page background. How can I change it? Can I set another image as default background? I couldn’t find anything about that in theme customization.
Hi , Why are you deceiving people ? I purchased this theme cause you said that support Arabic and RTL I am very disappointed. You said that your theme support Arabic language but I ran into a problem with your theme , and the support team are very unhelpful . My issue is post images with Arabic name don’t show on blog page or post probably , it shows broken image link . I opened an ticket( TICKET #2575174) support . I explained my issue ,he told me that the issue is from wordpress not support images named in Arabic language . I deactivated your theme and activated another theme and the problem solved . I showed him with proof that the issue comes from the theme. But he didn’t solve the problem. Now I need to someone professional and helpful solve my issue .
Thanks
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