I am attempting to install demo content and via the Biagiotti Import dashboard. All system information is green however the import is stuck at 80 percent. Please advise

Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request (every step is very well explained) at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in!

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help as checking now we could not locate any request created from your Envato username.

Thanks.

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Hi there,

Thanks for writing in! Our theme uses regular Elementor which is more than enough to achieve anything you do see on our demo website. No need for the Elementor Pro version.

Our options that are within the theme are wide and you do have our themes header and footer options which you can use.

You can always consider using Elementor Pro, but in order to be able to achieve this please understand that our theme has already predefined styles for header and footer, as well as our theme options for the same, so it will require you to edit the theme files which falls out of our support scope. You can read more about it here.

We hope that you understand and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest! You do have an option to set your product as External/affiliate and you can read more about it here, also there is a WooCommerce extension which you could use for this purpose as well.

Do let us know if you have any additional questions.

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Hi there,

Please go to Biaggiotti Dashboard > Import.

If you need any further assistance with this we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please update your theme and plugins to the latest version released, you can follow the procedure form here as this has been fixed in the theme update.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Once we check we can see that an agent has responded to your request, so if you have any additional questions please continue the conversation with our support agent.

Thank you.

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Hi there,

Thanks for taking an interest!

Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advice to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.

2. You do have an option to have a search in the header as well as you will be able to check this on our demo website if this is what you referred to.

If we somehow misunderstood you please let us know.

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Hi there,

Thanks for writing in! You can set your sidebar for sure, please check our article about it here. However, this will not be applied to a single Product page, unfortunately, as this is a template page. If you wish to achieve this you could consider using some WooCommerce extension for this purpose.

Thanks for understanding and of you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest! Within our theme options, Byanca Options > Woocommerce you do have an option to set the thumbnail images below or beside the main image, as well as you can enable Zoom on the product.

Otherwise than that, this is a template page that cannot be changed except for this theme option you do have available.

Do let us know if you have any additional questions.

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Thank You for your answer: I’d like to have fixed information on the right and scrolling image on the left. Is it possible?

Hi there,

Unfortunately, this is not possible within our theme options.

Thanks for understanding.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for writing in! Once we check we could see that your request has been answered to so please for any additional assistance we would kindly ask you to keep the conversation with our support agent.

Thank you for your patience.

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Do I need to enter a comment here to get response on my support ticket? I responded to the agent’s inquiry 2 days ago, and still have not received a response.

Hi there,

We do see that your request has been assigned and you will for sure get an answer as soon as possible.

Thank you for your patience.

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Hi there,

Could you please be a bit more specific and provide us with a screenshot or your website URL so we can check this on your end.

Thanks.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! If you have access to your Envato account from which you have purchased the theme with you can always find your purchase code available to download.

We hope this helped!

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Hi there,

If you are having trouble submitting a request, please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will be happy to assist you.

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Thank you,

You’re welcome.

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Hi there,

Yes, you can import the demo. Please see this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-

If you need further assistance, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

There aren’t options within our theme for this, but you can try using this plugin: https://yithemes.com/themes/plugins/yith-woocommerce-color-and-label-variations/ We haven’t tested it, so we can’t really guarantee it will work.

Let us know if you have any additional questions.

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