4424 comments found.
Hello…had a presale question.
Does your theme have a feature of sending people with listing that are about to expire, a notification email so they can renew it?
Yes we have this feature
Hi there, beautiful theme and good for my business. Meanwhile, I just updated to the latest version and I noticed that the Forgot Password button in the loin form redirects to this website, “https://classiads.designinvento.net/classiads-wox/forget-password/” . This is very embarrassing, I have done everything I know at to fix it yet not no avail. Please I need assistance on how to fix this, I have a forgot password page but it doesn’t visit the page.
Please go to wp-admin > forms > edit login form >here you csn change forget password link, or contact support channel for further assistance
The elementor install isn’t working… it keeps installing the demos as VC/bakery… what now?
Hi there, please contact support channel thank you
Well no, I think the general public need to know that the demos you say are Elementor aren’t actually… This was the only reason I bought the theme…
Why can’t you tell me here why the demos don’t work with Elementor? I’m probably going to submit a refund request as this isn’t what was advertised to me…
In fact i’m putting the refund request in now. This theme contains so much bloat once installed it’s not even funny.
Kindly authorise the refund and don’t waste my time by trying to dispute it.
Would you please elaborate how we can ask login details here and how we can trace the issue without visiting your website and check configurations, please keep in mind this is not our support channel and support team would not respond here at all.
Your theme isn’t as I expected and it isn’t described properly. Please refund me. I am not interested in working with your team to waste more of my time.
OK as of your refund request has been received, billing team will review your request and respond if your are eligible for refund, because you are not following envato refund policy at all. Thank you
You falsely represented your product and didn’t acurately describe it. This is against Envatos ToS and is precisely why they have this in the refund criteria.
Furthermore there is little to zero documentation written about Elementor. It’s not in your list of functionality, yet you’ve got it in your image part of the advert.
If you want to be petty and delay the refund i’m entitled to, no problem. I can wait and escalate things to Envato support; either way you’ll be refunding me.
its your opinion that elementor is not supported, while our item is supported with elementor. billing team will check it out and respond accordingly.
You’ve even wrote in your own comments responding to other peoples questions that it’s not fully tested… go back through your comment history and check. Cringe. Hope other customers see this and avoid.
Its at that time when elementor support was just added, please have a look at comment date rather than making false claim just contact support channel so they can resolve your issue, otherwise wait for billing team to respond your request.
If I want to show you up, i’ll reveal your true Google pagespeed stats, GTmetrix and Pingdom across each and every one of your demos. You’ve clearly photoshopped those results.
So let’s just stick to the topic shall we; refund…
You are trying to escalate, i have mentioned again and again that billing team will review your request. Processing refund request is not my job. As for as pagespeed concerns, we are currently not using a cache system in demo site due to updates, even a pagespeed can not be promissed due to multiple factors involved including hosting, scaled and optimised images, cache configuration etc
Hi designinvento can we add any external live chat widgets or wordpress plugins for add live chat option?
can I add android app features from external apps do you have any reference?
no app available yet
How to remove listing location (country) in “post your ad” ? and my second question, how to remove location on search form?
please contact support channel
hi, could you please see my #14131 ticket? thanks
please
i created a field for selected car constructor in directory press
This field appear on search form and on submit listing , it’s good.
I created too field for selected model of cars
but i would like to know how to do for that user select for exemple “AUDI” , field propose only model of AUDI constructor and same for all constructor?
looks like support team has already responded
Why don’t you answer tickets…. #11476
Hi there, there is only one ticket from your id with ticket number 14101 has been addressed 12 hours ago,
Thank you for your response. I have some follow up questions on the same ticket.
looks like responded already.
Ticket #14062
Ticket #14063
4 days and no answers…..I need answer or please refund
looks like responded already
Hello, can category search and keyword search be in different fields? Thanks
please contact support channel
Is that ClassiAds Pro or PRO is separate ?
My Concept is to Make LOST FOUND Website, so is this Suitable for me ?
Same theme, Yes you can build website for mentioned concept
It’s been 30+ days since I have opened up my ticket and I don’t have any follow up ticket #13723 ! Thank you
Hi there, Would you please provide ticket id?
The ticket id is #13723
Hi there, Support team is looking in to your issue.
Hello,
My setup of classiads Fantro has no suddenly stopped creating permalinks for my listings. All that is displayed is ?preview=true in the permalink section on the listing edit/create form. Use Permalink in Dashboard/Setting not working.
please contact support channel
website and location address of the author or clients don’t appear in authors page
please contact support channel
Hello, its possible change color of mobile menu? If so, how ? Any step by step guide?
Please contact support channel, thank you
Hi there! There is a problem with “price” field. It’s not displayed on the listing page. How to fix it? Why you are not answering tickets? Ticket #13935, Ticket #14015
Hi there, please stay in touch with support channel, tickets would be proccessed as per ticket queue
Hi there.. Ticket #13935 – no answer from support. Please just fix my issue – price don’t displayed on any listing page. It’s all what I actually want from your support.
Hi there, you can add price widget in single listing sidebar area by going to appearance > widgets
It works. Thank you. Have a good day.
you are welcome
Hi, i need to know if the price for ads posted why its not shown on the listing single page? if can please show me a listing with the price on the page
Hi there, If you are a purchaser, please contact support channel. Thank you
Haven’t purchase as yet, i need to know why the price is not seen on the ad page in the demo? please let me know if that is possible and a example would be great.
yes it is possible, we have price widget as well as option to display price in single listing content area
Hello, please answer ticket #13961 i’m waiting 2 days. Thanks and regards
and ticket #14035
THANKS A LOT
looks like your ticket has been addressed already.
Hi, I would like to purchase your ‘Classiads’ theme but i need the functionality for attaching documents, PDF, PPT while creating/updating the ad/listing.
Hi
Yes you can achieve this option through Custom content fields. We are offering many content fields type along with attachment field.
Kind Regards
i can we double check a few features please, we did look through the demo and description and have included our own conclusion below, but would be grateful for your confirmation or correction too. Thank you.
With the provided theme, as-is:
1. Can we design our own header e.g. remove the submit/ create ad button? YES, seems with Elementor?
2. Can we also sell standard products in a e-shop? YES, seems so?
3. Can ads have prices which are defined in different currencies? YES, seems so with woocommerce plugin?
4. Is the price search able to recognise that different prices filter correctly after exchange conversion e.g. one ad with a list price of USD 1000 is the same as another ad with a list price of EUR 836? YES, seems with woocommerce plugin becauise all prices would be changed according to the plugin.
5. How can you migrate from ADIFIER theme (uses custom post types) to yours? a) Categories (we have about 100) b) Ad info c) Ad photos d) Users/ Advertises
6. Can the DIRECT MESSAGES be disabled? (We dont want this feature, and dont want that code loading either).
7. Can we see the back-end admin side in the demo please?
8. Do you have a custom field that permits conversion from one unit to another e.g. length in metres and length in feet/ inches (boats are normally measured by USA people in feet/ inches, but the same boat may be described in metres by Europeans). On your boat demo you just show a number with no units of measure.
9. Is there a subscribe to alerts function where a user can request an email (or other) alert when an ad matches their defined criteria?
10. Can we define that different categorty ads are charged at different ad prices e.g. an ad for a superyacht is charged at a different price to an ad for a t-shirt?
11. Can we offer COUPONS to be used by advertisers when buying advertising packages? YES with Woocommerce std functions?
12. Is there a bulk import of ads from CSV/ XLS?
13. Is there a bulk import of custom field entities? e.g. upload all brands of boat
14. Are ads shown in their own currency? (Your demo shows everything in USD). We have items priced in USD, EUR, GBP, AUD etc
15. Can a user COMPARE one ad alongside another on a list? NO, no function seen/ described?
16. Can a user FAVOURITE different ads? YES
17. Can Vimeo/ YouTube video links be included as the media on an ad i.e. one of the gallery media?
18. Is there a watermark feature for the images uploaded in an ad? YES use plugin
19. Is there a limit to how many images and video links can be included on an ad?
20. Can we disable the REVIEW system, so that no score stars are shown?
21. On the listings MAP view can we display different icons matching different categories?
22. Are WhatsApp numbers allowed to be saved per ad and a clickable link provided which triggers the WhatsApp app?
23. Can some fields be made mandatory for a category e.g. Real Estate ads must always have number of beds defined; Cars must always have make & model etc
24 Is there an automatic address/ Latitude and Longitude lookup so that the location of an Ad and an advertiser can easily be recorded?
25. What’s the maximum number of listings you actually tested the theme to handle? How was the performance?
26. Is a Listing a custom post type or a custom Woocommerce product type? Looks like a custom post type?
27a. Before an ad expires, is an email sent to the advertiser?
27b. Can the number of days before expiry be flexibly defined e.g. 7 days before, send email.
28. What styling options are there for the shop ARCHIVE and SINGLE PRODUCT pages?
29. What’s the typical ticket response time?
30. What’s your refund policy/ guarantee?
31 If an ad has zero price, what is displayed? “Call for price” or null or blank or something else?
32. We dont see any map search displayed in any of the demo pages. Please would you confirm if a search page display is part of the theme?
Hello,
we’re considering purchasing the license. We want to know if and which of the functionalities below are supported:
• Filtering/sorting, with sub-filters and multiple filters at the same time. Filtering through custom fields and through user • Search with predefined keywords, and if not, compatibility with relevant plugins • Subscription/User levels • User ability to create and view their own listings from the front-end (not Wordpress dashboard) • Create custom fields for listings • Show views per listing • Restricted Content per user level
Thanks a lot! 
Hi There, as of you have already purchased classiads, please contact support channel for any technical query.
