6431 comments found.
i am thinking buying will there be discounts in the future? i just bought another expensive theme on themeforest, but will thinking buying this one 2
Hi Jakobsmerts112,
Unfortunately, we don’t have a discount for now, but I’m sure JNews still worth the current price.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello,
I need to ask a question before buying a template. i want to put a script in the header section like https://www.tradingview.com/ i want to put this table in the header with real time data. It is possible to input a script?
Thank you
Hi Webswebsider,
Yes, it’s possible. JNews is really friendly for customization. Our support team will ready to help you.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello,
how much would you charge to install the theme and add the modules from different demos?
Thanks,
M.
Hi praguemorning,
For custom change service you can contact us through our profile page.
Thank you
Don’t buy this theme,
Theme support try to fix small issues then they made new issues , they edited my header and now google ads overly main menu items, also nothing fixed for my 5 issues
and i’m copying @SoftFoucs whole comment
STILL NO FIX FOR WORDPRESS 5.5 ISSUES – NO SUPRISE BECAUSE THAT MEANS YOU ACTUALLY HAVE TO WORK A BIT IN YOUR LIFE AND KNWO WHAT YOU ARE DOING.
NOW YOUR SPLIT POST ISN’T WORKING WITH WPBAKERY AGAIN…... OVER A YEAR OF STUGGLIGN TO GET YOU TO DO THIS AND YOU INCOMETANT DELINQUENTS STILL CANT MAKE IT HAPPEN YOU GUYS CLEARLY HAVE NO IDEA HOW TO CODE – ZERO!
I WILL NOW ONCE AGAIN TAKE THE MATTER UP WITH THEME FOREST DIRECTLY TO SORT YOU OUT LIKE I DID BEFORE AND YOU WERE FORCED TO ACTAULLY DELIVER A WORKING THEME (WHICH YOU HAVE NOW ONCE AGIAN BROKEN) BECAUSE WHEN YOUR PAYING CLIENTS ASK YOU FOR FIXES YOU TELL THEM TO GET LOST AND DONT FIX ANYTHING
YOU CONTINUE TO REFUSE TO DO SO, NO MATTER HOW MANY TIME EVIDENCE IS SLAPPED IN FRONT OF YOUR FACES
LAZY AND USLESS DEVELOPERS
DO NOT BUY THIS THEME
ITS NOTHING BUT CONSTANT ISSUES WITH THIS LAZY AND ARROGANT INDIVIDUAL AND HIS “SO CALLED EXPERTS” DEVELOPERS WHO CLEARLY CANNOT CODE
BEYOND USELESS – THIS IS NOT WHAT WE PAY FOR!
Hi silu44,
Our support team has been answering your questions, please check it out https://support.jegtheme.com/forums/topic/media-library-images-not-shown-for-editors/#post-76004
Also, we already solved some issues, please try to check the result on your side.
Thank you
STILL NO FIX FOR WORDPRESS 5.5 ISSUES – NO SUPRISE BECAUSE THAT MEANS YOU ACTUALLY HAVE TO WORK A BIT IN YOUR LIFE AND KNWO WHAT YOU ARE DOING.
NOW YOUR SPLIT POST ISN’T WORKING WITH WPBAKERY AGAIN…... OVER A YEAR OF STUGGLIGN TO GET YOU TO DO THIS AND YOU INCOMETANT DELINQUENTS STILL CANT MAKE IT HAPPEN YOU GUYS CLEARLY HAVE NO IDEA HOW TO CODE – ZERO!
I WILL NOW ONCE AGAIN TAKE THE MATTER UP WITH THEME FOREST DIRECTLY TO SORT YOU OUT LIKE I DID BEFORE AND YOU WERE FORCED TO ACTAULLY DELIVER A WORKING THEME (WHICH YOU HAVE NOW ONCE AGIAN BROKEN) BECAUSE WHEN YOUR PAYING CLIENTS ASK YOU FOR FIXES YOU TELL THEM TO GET LOST AND DONT FIX ANYTHING
YOU CONTINUE TO REFUSE TO DO SO, NO MATTER HOW MANY TIME EVIDENCE IS SLAPPED IN FRONT OF YOUR FACES
LAZY AND USLESS DEVELOPERS
DO NOT BUY THIS THEME
ITS NOTHING BUT CONSTANT ISSUES WITH THIS LAZY AND ARROGANT INDIVIDUAL AND HIS “SO CALLED EXPERTS” DEVELOPERS WHO CLEARLY CANNOT CODE
BEYOND USELESS – THIS IS NOT WHAT WE PAY FOR!
Hi SoftFocus,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi! Please add «Show text “Menu” under button». Its Google recomendtation – https://masterfulmobile.withgoogle.com/best-practice/icons-explained/
Hi altblog,
Thanks for your info, we will check this thing. But we can’t promise if we will add this feature in the near further theme update.
Thank you
Hi there,
We try to implement FB instant article and already enable the function via FB. But we still can only see text content & cant add images to feed.
We think that it might be due to your theme not supporting – could you please contact us back
Thanks Beaut
Hi BeautT,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
thx u
I cant ask question there – it doesnt allow me to create a new thread – can u help here?
Hi BeautT,
Please make sure if your support license not expired. But if your support license already expired, please try to extend or renew the support license. Please check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
Hi there, I dont want to buy support as I only want to ask question on the issue – you guys cant answer here?
Hi BeautT,
Can you share your website URL for further checking?
Thank you
Can you send me example of the facebook post that having this issue?
Thank you
here is the link
Hi,
I mean the facebook post URL, so i can check the post from Facebook.
Thank you
Hi BeautT,
I’ve been trying to check the post on the Facebook app but every time i visit the link, they always redirect me to the Shopee ID page. We have attempted various ways to prevent redirect such as using VPN, GPS manipulator even creating a new Facebook account using Thailand information, unfortunately still not working.
Can you provide me with Thailand Facebook account just for testing?
Thank you
can watch recorded screen vdo here > https://drive.google.com/file/d/1koVjjr4R8eOM44y-bSXtYy5y-47vfpWK/view?usp=sharing
Hi BeautT,
Regarding this thing, we may need to do further investigation on your website. We need admin access to your website. You can contact us through our profile page.
Thank you
can we discuss via email its quite confidential – please email me here >> beaut.thepsiri@shopee.com
Hi BeautT,
Sorry for the late reply. Our support team will reach you via email as soon.
Thank you
Hay i am getting issue in google webmaster tool one file is miss in the template. public_html/wp-content/plugins/jnews-amp/template/page.php
Hi Jamshed01,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Your system blocked us from posting/creating NEW THREADS in your support forum so please answer here or make your system NOT block the supported users:
the original thread:
https://support.jegtheme.com/forums/topic/add-space-between-hero-elements/#post-75725is there a way to make the right side blocks in upper and lower lines to align with the first block ? eg remove the upper padding for block 2 and lower padding for block 4?
now they are not aligned
Regarding this thing, please try to remove all empty new line on your message (enter) and reduce the usage of the symbol and special chars.
Sorry for this inconvenience, please try to resubmit your post with the condition above.
We just doing some security improvement on our support forum. You got that error message because our system detects a potential SQL injection pattern on your message even you’re not intending to do so.
About the aligned issue, can you provide me the page URL that having the issue?
Thank you
Hey do you have any plans to update the JSON LD schema(to match CO-AUTHORS) and other Core Web Vitals? Its been 6 months now there’s no update on these issues.
Hi businesscatalyst,
Thanks for your info. We already have a plan for this thing. But for now, we can’t confirm when this update will available because our team still working on another bug fix.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap
Thank you
What is it item purchase dont work.
Hi yusufist,
Can you tell me more detail about the problem? Just want to make sure.
Also, we are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
This theme very hard not have normal options panel and work with to much plugin. l want money back to my account only.
Hi yusufist,
We use the WordPress Customizer instead of the options panel. By using the customizer, the user will able to preview the changes that they made immediately. You can try our backend system before purchasing JNews. You can check on our landing page https://jnews.io/#try-backend
About JNews plugins, actually, we really care about site performance, it’s why we separate our theme feature into several plugins instead of creating one mandatory plugin. So the user will able to choose which feature that they really need to use for their website. With this approach, it will decrease the number of loaded files, assets files, and only execute functionality used by the user.
Thank you
if I goto this url, it does not redirects to login ? why it is not redirecting to login ? https://newslead.net/account/edit-account/
Hi waqaspuri,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
keen to use your theme. With the premium content features can i please ask. I plan to have entire site blocked (as you must login to see any content). However i like the idea of having premium and paid content over and above what is available for logged in users. I assume I can do this? Thanks in advance.
Hi gd0g,
Thanks for interesting in JNews.
Yes, you can achieve that with JNews. We have a paywall feature that you can use to create paid subscription content.
You can check our demo here https://jnews.io/newsplus/ and https://jnews.io/bloomnews/pricing/
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
as I mentioned before and other people said ( hard to configure )
the architecture of this theme was built to be configured for (developers )
for example media library is only visible for (you and your uploaded ones ) you can’t see other media file ( this is bad for news websites with reuse images every minute) then you have to contact support to give you a code ? why ?
for example :
1- slider problems 2- fonts are few and you have to a lot of work 3- you can’t turn of excerpt from blocks (if put 0 you see one “full word appear)
and Like my previous :
I regret wasting my money on this Theme
1- Bad Support
2- theme uses many plugins
3- Hard to configure
I wish theme forest has money back service
Hi silu44,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Nothing solved after days of waiting .
1- Font’s you said we must upload a file, why not to make fonts library available by choice .
we use Jannah theme it’s perfect you can choose from many fonts.
https://prnt.sc/vbl0fs2- you said slider category must have enough content ( 24 post is not enough ??? ).
http://prnt.sc/vbl1fb3- you said for youtube viddeo to appear full not hidden inside mobile screen we must put the url not to embed >> putting url more than this ?.
http://prnt.sc/vbl20w4- you don’t see the virtual scroll here it’s – my laptop has the full resolution size with dedicated NVIDIA Card
https://sudannew.com/6361 (chrome desktop). http://prnt.sc/vbl2x9Hi silu44,
Our support team has been answered your questions on our forum https://support.jegtheme.com/forums/topic/media-library-images-not-shown-for-editors/#post-75811. Please check it out.
Thank you
I hate this theme and the support, i’m stupid to buy this theme and there is millions of good themes out there.
you moved your support because this theme has million issues and your support don’t know how to solve it correctly.
Hi silu44,
Our support team has been answering your questions, please check it out https://support.jegtheme.com/forums/topic/media-library-images-not-shown-for-editors/#post-76004
Also, we already solved some issues, please try to check the result on your side.
Thank you
hello some settings is very hard to configure in theme like case i refer to it. please help me to find this sidebar where to configurin theme settings. link : https://imgur.com/a/ZL5Y0B0
link is : https://i.imgur.com/rcuWQ7u.png
Hi mehdiyari,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
How can I deal with Homepage for this theme? Customizer like old school theme, Page Builder, or gutenberg?
If using page builder which page builder are you (mainly) using for this theme?
Hi lhongst,
May i know if you already purchase JNews or not?
If you already purchase it, we are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hmm this is a pre purchase question
For page builder, you can use Elementor or WPBakery page builder. We already provide import demo feature, so you can import our demos to your website then you can modify them to fit with your need.
Let me know if you have further questions.
Thank you
I regret wasting my money on this Theme
1- Bad Support
2- theme uses many plugins
3- Hard to configure
I wish theme forest has money back service
Hi silu44,
Our support team has been answer your questions. Please check it out.
1. We have celebrate the Birth Of The Prophet Muhammad yesterday and we already put notice on our support forum. It’s why there’s delayed in our support service.
2. Yes, we divide JNews theme feature into several plugins instead of putting all features in one big plugin. You can simply activate specific plugin that you need for your website and deactivate them if you don’t need it. You can increase your website performance by activating necessary plugins only.
3. Can you tell me which part that you feel hard to configure?
Thank you
Hi there, please can you give me more information about the ad support? What control is there? Is there an ability to have a specific ad display on all articles in a given category or with a specific tag for example? We have advertisers with very specific requirements, so we can’;t just show any ad, anywhere.
Hi matchboxben,
Unfortunately, we don’t have this feature. You need to do some changes to achieve that or maybe using a plugin.
Btw, our team really flexible for customization so you can easily create a modification using the JNews Child theme that available on the theme package.
Let me know if you have further questions.
Thank you
we bought the jnews theme to build our website.recently we update the Wordpress latest version then getting issues in Elementor,Rankmath seo plugin because of jnews Essential plugin once i deactivate jnews plugin then i didn’ t get any issues in elementor,rankmath seo but the jnews plugin is important for our website,so please looking into the issue get back me.
Hi kishorvarmag,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
i new bought the theme and load the licence . On the ınstall plugin menu; i couldn’t load any extension. Where is the theme settings panel i dont know.. When i want to load theme extension, it given this error: Something went wrong with the plugin API. Please try to install & activate the plugin via TGM Plugin Activation here or contact our support team here.
HELP, HELP, HELP
Hi sshneo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
