447 comments found.
I’m really interested in purchasing this theme but I’m curious about how close to the displayed demos do the “demo content” setups look? Do the “demos” require much tweaking to make them look like the displayed demos?
Hi and thank you for being interested in Lucille theme. Regarding your question: the demo importer makes a clone of the theme demo (at your choice) to your WordPress. It imports the slider, pages and content and automatically adjust the theme settings. The only thing that you should is to add widgets (Appearance – Widgets) to your sidebar locations (main sidebar, footer sidebars). The rest of the website should look identical to the demo. Please let me know if something is not clear!
Buongiorno, ho appena acquistato il thema lucille, ma mi dice che devo acquistare le licenze per i due plugin: revolution slider e WPBakery Page Builder, e non so come fare visto che voi nel pacchetto avete scritto che sono free!!!
Hi, can you please post your message in English? Thank you!
Hi, I have acquired Lucille Theme for some time now. My question is if it is possible to make the loading of the songs not in real time and only load when the user gives the play button. The problem is that the song that loads has a lot of weight and slows down the web and the user experience. Is there any way to disable the early loading of songs? It would be great optimization. Thank you in advance.
Hi, Can you please send me a URL to your website? I want to take a short look on your website to check the way that various resources are loading.
Of course, no problem. The URL is: https://www.aurynstudios.com If you can give me some advice about it would be great. I´ve troubles with the pre-loading the song that the weight of the file is for 13MB and it´s a lot of weight to loading a page fast without the user don´t press the play button, it would be nice to optimizing that. Also, the test on internet says too to pre-load the fonts at the start but this is one thing that I don´t know to solve it or don´t know where I can found. Thank you in advance for your message and support. Nice work.
First of all, congrats for a nice looking website! I have checked the resources loaded on your home page, and I see only one mp3 file that is loaded on the first page load and this is the first song in your playlist. To you want to avoid loading this song until the user press the play button?
Thank you so much!. Yes, that´s right. I would like to be able to disable the default loading of the file and have it only loaded when the user presses the play button. That way we would avoid a lot of unnecessary loading at the beginning, it would be a good improvement to implement.
Hi, I will prepare this feature and implement a new player option for the next theme update.
Thanks!, it would be amazing to be this feature available and I think that you´ll improve the theme as well. Thanks for your support!
No problem 
Hi Guys, I´ve been updated the new Lucille Theme and I can´t find the implement of the player option that you promised. It´s not available at least? or I can´t find, can you say where I can found? . It´s a bit dissapointed.
Hi, we did not forget about this, a new theme update will be released on a couple of days.
Hey!, You´ve done it. Thank a lot for this amazing feature, I’m sure that many people will appreciate it and your theme has improved a lot. You rule guys. Cheers.
Indeed, we’ve added it in the latest update. I am glad that you’ve found the new option in the widget settings. Let me know if you have more improvement ideas!
I was working on TICKET #2596850 but received a message the support had expired. I extended the support but I am still getting the same response even if I open a new ticket. How may I get support on the Lucille Theme after I extended the support for the theme?
Hi, I have refreshed the purchase data on your ticket, please check now, the purchased data is confirming your support renewal.
Hi, I have problems with the contact form (of the theme, but also Contact Form 7) There is always an error message when submitting. I just did a health check and noticed that the plugin “Lucille Music Core” seems to cause this error. I urgently need help here, but my support has expired. Can someone please contact me?
Hi, I will help you, can you please open a support ticket here https://smartwpress.ticksy.com/submit/#100011569 ?
Can we add a subscription element through woo commerce with the template? I am looking to purchase the theme for a project I am working on but I just want to make sure we can use the subscriptions system?
TIA Grant Harris
Hi, You need to use an additional plugin to achieve this functionality. Please let me know if you have more questions!
Yes please can you point me in the right direction here
Hi, Please check the resource below, there are several subscription solutions listed: https://www.cloudways.com/blog/woocommerce-subscriptions/
Good afternoon. One question, is there a shortcode to put the list of “all events” on a new page? thank you very much!
You can edit the page with WPBakery Page Builder and add the Events page builder element. Please let me know if something is not clear or you have more questions!
Thanks a lot! The problem is that I can only add next events, but I cannot add the full agenda with past and future events. How can we do it?
Hello again!! The problem is that I can only add next events, but I cannot add the full agenda with past and future events. How can we do it?
You can add all your events, just edit the event page builder element that we’ve created for WPBakery page builder and use the events filter. There you can choose to show past events, upcoming events or all events.
Hey there, i have some troubles with my “All Gallery” Settings. It does not show all my galleries on the page, and I am not able to change the Settings within my “All Gallery” Window.
It just appears empty. I tried different browsers already.
Thank You Ramona
Hi Ramona, does your gallery archive page show a limited number of galleries, or is simply shows an empty page? Please let me know!
Hey, it shows a limited number, but the setting windwo will not show anything, so I can not change my settings. Thank you
Please go to Settings – Reading and increase the number of posts shown on archive pages. Please let me know if this solution is ok for you!
Sorry, for the late reply. It did not work, still an empty window. I use the standard wordpress mansory grid now to show what I want.
Hi Ramona, can you please open a support ticket here? https://smartwpress.ticksy.com/submit/#100011569 It looks like I need to take a look on your setup.
Hi SmartWPress,
Love the Lucille theme and also installed the child theme from your website. You’ve made a Dutch DJ very happy.
I have 3 questions currently:
1. What is the best way to update v2.0.9.8.6 to the latest version? 2. Can you please add Beatport.com (with icon) as a social option? 3. Can you create a widget “Lucille recent music” like the widget “Lucille recent posts”?
Keep up the good work and stay safe !
Hi and thank you for choosing Lucille for your project. Regarding your questions: 1. Please use Envato Market plugin to update Lucille theme. It is part of the theme package so you need to activate and configure it, then you can update the theme directly from your Dashboard. 2. I will add this to my TODO list. Unfortunately, there is no Font Awesome icon with the Beatport logo, but I will try to find a solution for the next theme update. 3. Of course, I can prepare it for the next update. Can you please offer more details about the content of this widget?
Hi,
New theme update, regarding the following changes:
New theme update, regarding the following changes:
-- v2.0.9.8.7----
- small fix regarding the comments template
- update Slider Revolution to the latest version (6.2.22)
- update WPBakery Page Builder to the latest version (6.4.1)
purchased the theme yesterday , i cant install demo of my choice and my visual composer is v6.2 instead of v6.4.1 any help cause am stuck
Hi, I have just released a new theme update that comes with upgraded versions for the two premium plugins. After updating the theme, please go to Appearance – Install Lucille Plugins (options visible when new plugins updates are available) and upgrade the two plugins. Also, you can update the theme directly from your Dashboard, using Envato Market plugin (also part of the theme package). Regarding the demo install, please open a private ticket here: https://smartwpress.ticksy.com/submit/#100011569 and send me the name of the demo you are trying to install and credentials for your WordPress. I will take a look on your setup and help you.
the social follow icons on the artist page first load then turn two different numerical characters. do you know why this is breaking and what I can do to fix? THANKS!
Hi, please send me the URL to your website, I will check. It must be a server issue or a conflict with a different version of Font Awesome.
looks like only happening specifically on the individual artist pages https://backwoodzstudioz.com/artists/fielded/
THANKS!
Hi, I’ve just checked your artist page and the social icons look correct to me. Did you find a solution in this time? Please let me know!
i have integrated the demo content , but the grid overlay do not appears on the slider ? why ?
ok i fixed it.
Ok, sorry for my late reply, please let me know if you need more help!
HI! I’ve preinstalled WP 5.5. on my website. Lucille theme will work with WP 5.5 or I need to downgrade to WP 5.4? Thanks.
Hi, Lucille Music Theme is compatible with the latest versions of WordPress and php. If you notice any issue, please leave a short comment here and I will help.
Hi, new Lucille update, v2.0.9.8.6, regarding the following changes:
-- v2.0.9.8.6----
- update Slider Revolution to the latest version (6.2.21)
- add Spotify support for artist social icons list
Hi, I’m trying to change the order of the menu options on the front page’s header. I’ve done it once before but now I can’t figure out how to do that. Can you please write me how it should be done? Thanks.
Hi, you can simply drag the menu items into the desired the order in Appearance – Menus. Just make sure that you are editing the same menu object that is assigned to the main menu location. Let me know if something is not clear.
Hello!
My goal is to use the Lucille theme and through the blog posts put my sales links. Does the Regular license suit me?
Is the theme also compatible with “Elementor”? Do you also have Brazilian Portuguese translation?
Hi and thank you for being interested in Lucille theme. Regarding your questions, yes, you can edit the posts and place your sale links. Regarding Elementor compatibility, the answer is yes, you can use Lucille with Elementor, but at this moment, the custom page builder elements that we have created for Lucille are not implemented for Elementor, but for WPBakery Page Builder. But you can still use the theme with the standard Elementor widgets. Please let me know if something is not clear or if you have more questions.
Thanks for listening
So can I purchase the regular license for this purpose?
Yes, the regular license comes with access to the importer so you can clone any of the existing demos and with the premium plugins included.
Hello again. I was able to add my image as the background of the main page. However, I added the same image as the background on my second page, and now I wish to remove but I can’t. I removed the image in editing and updated it, but in preview and on actual website it is still there. Do you have any idea what I seem to miss? Thanks
Did you add the image as background for some individual page, or for the entire website? Also, please check if you have any caching mechanism installed on your server. If you want me to take a look on your setup, please send credentials in a private ticket here: https://smartwpress.ticksy.com/submit/#100011569
Hi, I’m trying to change the order of the menu options on the front page’s header. I’ve done it once before but now I can’t figure out how to do that. Can you please write me how it should be done? Thanks.
Hi, you can simply drag the menu items into the desired the order in Appearance – Menus. Just make sure that you are editing the same menu object that is assigned to the main menu location. Let me know if something is not clear.
Hi, I’m creating a new website. In page settings there’s an option to upload a custom image, but my none of my images are registered on the website after I load them (I tried several diff. ones.)
Can you help me in getting this to work? Thanks
Hi, I guess your image is not used on the front page because the front page has a custom image used. This is a theme feature that allows individual pages to use custom logo images that overwrites the global settings. Please edit the front page, navigate below the content area to the Header Settings meta box. There you will find the custom front page logo image. Just remove it and the global logo will be used. Please let me know if this works.
Hi, it worked. It turns out that the problem was the background color. Thanks
No problem, let me know if you need more help.
Olá! Gostaria de saber 2 coisas:
A 1ª é se no layout exibidos nas visualizações prévias, permite desabilitarmos por exemplo a parte que exibe a coluna de “Eventos” ? Para que não seja mostrada no carregamento do site.
A 2ª é: é permitido e se também consigo colocar neste mesmo layout apresentado nas visualizações prévias o formato de podcast como fonte de conteúdo.
Obs: Verificando alguns comentário. A tradução é feita automaticamente para o idioma que desejo ? No caso, português Br ?
Hi and thank you for being interested in Lucille theme. First of all, please post your message in English, otherwise we’ll not be able to answer. I will try to answer anyway to your questions: 1.If you are talking about events section on the front page, the answer is yes, you can disabled or delete that page builder section by editing the page with the WPBakery Page Builder. You can delete any section, add new elements or change the order on the layout. 2. Yes, you can showcase your podcasts in the theme, please offer more details about the source of your podcast. Please let me know if something is not clear or you need more details.
