787 comments found.
Please is there any filter to remove the car tabs on the add car form like field attributes? on the documentation there is only how to delete firled attributes but no filter to remove car tabs thanks a lot
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query with the screenshot. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, there is an issue with the google analytics api used on the theme:
Une erreur de type E_ERROR a été causée dans la ligne 296 du fichier www/wp-content/plugins/cardealer-helper-library/includes/dashboard-widgets/google-analytics.php. Message d’erreur : Uncaught Error: Cannot use object of type WP_Error as array in wp-content/plugins/cardealer-helper-library/includes/dashboard-widgets/google-analytics.php:296 Stack trace: #0 /www/wp-admin/includes/template.php(1389): cdhl_dashboard_website_users(’’, Array) #1 www/wp-admin/includes/dashboard.php(246): do_meta_boxes(Object(WP_Screen), ‘normal’, ’’) #2www/wp-admin/index.php(177): wp_dashboard() #3 {main} thrown
Best Regards Bassem
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
it is bug on the theme why i need to create a support ticket i told you it is a bug on your theme i don’t need to create a tocket as you_ like if you would like to take care of this or not no issue for me
Have you purchased theme? Is your theme uptodate?
yes i have a valid licence of course and i have version 1.5.6.2
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query and share your site admin details, So our concern team will check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
i will not create any ticket it is your issue you have a bug on your theme so why i will create a ticket for you
Hello,
We checked the theme with our development server, we can not face issues, please create a support ticket and share site details, We will check issues from our end.
Without replicate issues, we are unable to give any solutions.
Hope you understand the situation.
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query and share your site admin details, So our concern team will check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
I need to register with you guys to get support. Please kindly refund my money, I dont have time for all this process.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Done reset and still no changes, kindly refund my money.
“The link you followed has expired.” the message that I got after deleting and reinstalling the useless theme.
Purchase code is no longer workin
For any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty. Ltd. (ABN 11 119 159 741) PO Box 16122, Collins Street West, VIC 8007, Australia
==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
g
I dont care anymore, this is pure rip off
Why cant all the demo be in one place for easy installment, I need a refund.
Hello,
You can install all home pages after import the default demo. Service demo is a different category. You can import a service demo after reset the site.
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
I have been running setup wizard since morning without no way to import service demo, this theme sulks.
Hello
Let us explain our theme import process to you first. So you can have an idea behind keeping the separate demo for service, giving a default demo first, and availability of other demos once you install the default demo.
The main reason for keeping a separate demo for services is, it is totally different in contents, layouts, theme options, color schemes, pages, etc., from the primary theme demo. The purpose of the service demo is to use it for the websites that are involved in vehicle services, not directory listing Or vehicle inventories.
If you import default demo, then service demo, Or vice versa, it will mix up the pages/contents with each other, so we kept separate.
The reason to give default demo initially then once it’s installed enabling other homepage demo is, In the default demo, it imports all the contents like pages, posts, CMS pages, Inventory, etc. Once they are installed, we are providing other homepages to install for users. The other homepages(excluding default) demos will import only the homepages, not additional contents/pages/posts/inventory(since they are already installed in the default demo). The purpose behind this is to speed up the imports of Homepage demos and to make the import process smooth, and to work with lower server configurations as well.
If you installed the default demo and then want to import the service demo, then you can reset the WordPress setup Or delete the WordPress database and do the theme setup again.
If still, you find difficulty, please share your website credentials(Admin URL, Username, Password, FTP Hostname, Username, Password), so we can do the setup of service demo for you.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
I need to change the demo to service and manage it because right now I cant really comprehend the other demos. And I cant submit tickets too.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Stop posting prepared messages, just tell me how to install the service demo or you refund my money.
Hello,
You can install all home pages after import the default demo. Service demo is a different category. You can import a service demo after reset the site.
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
How do I reset the site.
You guys should take a cue from how `Newspaper` team organized their demo inside wordpress, they made it very easy for any novice to change the demo without undue protocol.
Hello
Let us explain our theme import process to you first. So you can have an idea behind keeping the separate demo for service, giving a default demo first, and availability of other demos once you install the default demo.
The main reason for keeping a separate demo for services is, it is totally different in contents, layouts, theme options, color schemes, pages, etc., from the primary theme demo. The purpose of the service demo is to use it for the websites that are involved in vehicle services, not directory listing Or vehicle inventories.
If you import default demo, then service demo, Or vice versa, it will mix up the pages/contents with each other, so we kept separate.
The reason to give default demo initially then once it’s installed enabling other homepage demo is, In the default demo, it imports all the contents like pages, posts, CMS pages, Inventory, etc. Once they are installed, we are providing other homepages to install for users. The other homepages(excluding default) demos will import only the homepages, not additional contents/pages/posts/inventory(since they are already installed in the default demo). The purpose behind this is to speed up the imports of Homepage demos and to make the import process smooth, and to work with lower server configurations as well.
If you installed the default demo and then want to import the service demo, then you can reset the WordPress setup Or delete the WordPress database and do the theme setup again.
If still, you find difficulty, please share your website credentials(Admin URL, Username, Password, FTP Hostname, Username, Password), so we can do the setup of service demo for you.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
A question Concerning : Car Dealer Native Android Application if i buy this application does all my customers can use it ? i mean do i have just to buy one licence for mywebsite and all my customers can dowload the application and use it? My second question: does the ap allowed users to add car or just listing available cars? i need tha add car funtion on the app
Best Regards Bassem
Hello,
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello There, I have purchased the theme and I cannot seem to edit or remove the footer
Hello,
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, i have a question about the theme: why for every image uploaded it generates 10 different sizes for the this image? this will slow down the upload process adn most times the module hang up and deosn’t upload images, is there any solution to reduce the numbre of generated image sizez without impacting the inventory view ? at least reduce this to 3 or 4 to speed up the upload process
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, I just imported the demo content but the “slider-cardealer-1” is missing. Where can I find it? I have looked into all the theme folders and it’s not there. Thanks.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
I should have read the comments before installation, is one of the most difficult theme to install. It cant be installed easily and I also noticed that people are complaining of reaching limits. I think I want refund.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello. I have a question before the purchase, please, in the search widget with tabs in red: new vehicles, used vehicles and certified.
Can I change those options and put others to my choice? For example: km0, featured and vehicles with 2-year warranty.
And mark that condition in the vehicles and that they appear in the search engine tabs or they have to be the default ones and I couldnt modify them.
Thank you.
Hello,
Yes, You can customize the search widget and car attribute as your requirement.
Hope this resolves your query. Still, you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi. Is it possible to show the vehicle brand logo on the vehicle page? Thx in advance.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, I can see that there is lots of great functionality for importing car data. But is there also a WordPress backend panel where a small car dealer could enter details about 2-3 cars “manually”? Is this theme more suited for large car dealers? I’m building a site for a small local car dealer with only 2-3 cars for sale at the time. Is it easy to disable functionality that are not needed? Thanks!
Hello,
The theme is suitable for small and large firms. You can easily customize the theme to your requirements.
Hope this resolves your query. Still, you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way. Also, you can check our documentation http://docs.potenzaglobalsolutions.com/docs/cardealer/ where you will see the admin panel functionalities.
Potenza Team – https://www.potenzaglobalsolutions.com/
Vehicle Functionality: The user can have to option to publish the vehicles added?
Hello,
Yes, the user can add a car from the font side and manage the car inventory.
Hope this resolves your query. Still, you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
hello i want to ask a pre-purchase question. my domain only has 50 as max_execution_time can you install the theme for me anyway?
Hello,
We can install the theme using FTP but to performing theme functionality and install demo content you need a minimum of 180 max_execution_time.
Hope this resolves your query. Still, you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, can you tell me what editor your theme uses? WP Bakery? Elementor? etc? Thanks.
Hello,
The CarDealer theme is compatible with the WP Bakery editor.
Hope this resolves your query. Still, you have any query, Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/
Great thanks, is there a demo of the wp-admin dashboard and theme options?
Hello
Sorry to say but for the security reasons we do not provide the admin panel access. Hope, you understand this. But if you have any query regarding to the admin panel, you can create a pre-purchase ticket on our support forum https://potezasupport.ticksy.com. So we can provide you guide in an organised way. Also, you can check our documentation http://docs.potenzaglobalsolutions.com/docs/cardealer/ where you will see the admin panel functionalities.
Thanks, Team Potenza.
Hello,i would like to change the language of the “filters” from the cars. I mean the words: Year,Make,Model,Body Style,Condition,Mileage,etc.
I would like to change them manualy,not with an external plugin. Can you tell me from where the worldpress locates this words. Do they exists in the database or in a php file or somewhere else? Thank you.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello im having a issue when i tried to create a user under Car Dealer.
ERROR: I’m unable to login to the backend Warning: Invalid argument supplied for foreach() in /home/customer/www/pcimotorsales.com/public_html/wp-content/plugins/wordpress-starter/core/Dashboard/Dashboard.php on line 264 Sorry, you are not allowed to access this page.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, there is an issue with the theme regarding photo upload, sometimes the car added without the photos, the module responsible for uploading photos most times is not working and it takes a long time to upload 3 or 4 photos for a car, is there any solution for this issue please, with other themes uploading is working good without any issue
Best Regards Bassem
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide details about your query. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
We are managing a site with CarDealer WordPress theme installed. There are 85 cars in the site inventory at this time. This should be about 400-500 photos uploaded.
However, hosting is overfilled with photos. The folder /wp-content/uploads/2020 includes 174065 files (photos) which account 18.93 GB. We reached the limit 20 GB for our site and cannot add more photos. We got stuck.
Seems to be a strange bug or something.
Hello,
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide details regarding your query. So that our concern team can check and guide you in a more organized way.
Potenza Team – https://www.potenzaglobalsolutions.com/