23210 comments found.
Hello Support,
1. We wanted to build a real estate site with Porto theme, it will be possible?
2. Maybe we will need to installed “Real Estate Manager Pro” plugin. Is that compatible with Porto theme?
3. Also, I want to create TAB header slider as like the following screenshot. https://prnt.sc/vhmgbf Is that possible to achieve?Please advice.
Regards, Mintu
Hello, @mintudas,
1. Yes, you can, you can check our Real State pre-built Demo here:
https://www.portotheme.com/wordpress/porto/real-estate/
2. Sorry to say that but we have not tested the particular plugin with our Theme officially so we are unable to suggest you on it, If you want you can try this with our Theme but at your own risk.
3. You can check all the possible styles of the Tabs here:
https://www.portotheme.com/wordpress/porto/shortcodes/tabs/
You can use any of the styles of the tabs and have to add the image elements under tabs content and it will work for you.
Regards, P-THEMES.
Hi, I’m looking to create a block which will sit under the main product image. Within this block there will be 2 clickable images. One which will show delivery information and the other which will popup with a gravityform calculator and allow the customer to work out how much of our products they will need.
I can’t seem to work it out after creating blocks and adding the form to a popup modal when clicked it’s just a greyed out overlay that pops up.
EDIT** I realise that when I simplify things I can show the form on there however to make things look nice I was attempting to create a block within a block. So block 1 has the 2 clickable images then block 2 and 3 has the content required for each additional image. This doesn’t seem to work however.
Can you assist?
Hello, @wheesht,
First of all, there are many places where you used the Block in Single Product Page.
1. Long Description
2. Short Description
3. Custom Tabs
4. Content Top
5. Content Inner Top
6. Content Inner Bottom
7. Content Bottom
8. Custom Block (This is used for Extended, Sticky Info, and Wide Grid layout)So you can place the Blocks in the above sections on the Single Product page as per your requirements.
Now, You can add any content in the Blocks, and yes you can use the block under any block as well using the “Porto Block” element.
But you can not make it dynamic like, you can create 2 images in the block, and then click on any image another block popup open with the description.
This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Thanks for your help I’ll find a way of making it work.
Sure, Sound’s Good!!
You’re Welcome 
Hi,
I want to add Instagram feed in my homepage but I don’t see the widget as mentioned in below snapshot (taken from an old comment here)
https://pasteboard.co/IEMu2vo.pngCan you please advise or help to add it? Thanks
Hello, @Sohail_Ch,
Please make sure that you have Installed and Activated the plugin “Social Slider Widget” under Appearance >> Install Plugins.
And then you will find “Social Slider Instagram” Widget under Appearance Widgets and you can use it in any sidebar as per your requirements.
Regards, P-THEMES.
Hi! Is it possible to rearrange the columns in the checkout page? I would like the second column to be the payment methods and the third column thhe sum of the order. Thanks in advance!
Hello, @kapospori,
Sorry to say that but this is not possible as there is no such option in our Theme for reordering the columns on checkout page, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Hello and thanks for the quick response!
I totally understand. Could you just let me know the location of the file that controls the specific page?
Thanks again and congrats for the great theme!
Hello, @kapospori,
If you are using Checkout version 1 then you have to Customize the File: wp-content/themes/porto/woocommerce/checkout/form-checkout-v1.php
&
If you are using Checkout version 2 then you have to Customize the File: wp-content/themes/porto/woocommerce/checkout/form-checkout-v2.php
Regards, P-THEMES.
That’s great! Thank you very much!
You’re Welcome!!!
Can you please tell me where/how can i activate/create the modal newsletter subscription pop up? i can only find info about wp bakery and visual composer, but i’m using elementor…
Hello, @psopa,
I can see the Modal Newsletter Pop Up is already activated on your site as showing in this screenshot: https://postimg.cc/QFwjqpb0
Regards, P-THEMES.
yes, but i had to install another plugin. I would like to know how to use the theme popup please, thanks
Hello, @psopa,
You have to create a block and set the content under it and then you have to use the Block Shortcode in the Modal Box element on your site Home Page and set the Modal Box element setting as per your requirements.
Regards, P-THEMES.
Hi. In general I am happy with your subject, but I have two serious and urgent problems. 1) For some reason, when a product is added to the cart, customers can’t access the cart from the top menu, it doesn’t let them click on it and 2) it’s impossible to put a search engine in the mobile version of the theme, something super important in an online store. If I use the header builder, there is no space for the search engine to display correctly. Can you help me?
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Hello, @cop96,
1. This is your site any third party plugin confliction issue, please deactivate all the third-party plugins including the Elementor Pro plugin as well and check back your site after removing the browser cache, I am sure your issue will solve and then again you have to activate all the third-party plugins one by one and check which one is creating an issue on your site.
Please note that after deactivating all the third party plugins you have to again add the product to the cart for seeing the changes on your site as the Cart words on Ajax and Ajax words when the operation performs.
2. Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache of the mobile.
@media (max-width: 991px){
#header .header-main .header-col.header-center.hidden-for-sm {
display: block !important;
}
}
@media (max-width: 575px){
#header .searchform-popup {
display: inline-block !important;
}
}
Regards, P-THEMES.
Hello, thank you very much for your answer. But I have not been able to solve any of the problems. I have tried disabling all the plugins, and the problem with the cart remains the same. And as for the custom css code, it doesn’t work either. Also I have deleted cache in the mobile version and it is not solved. Please help me with this
Hello, @cop96,
Please remain all the third-party plugins deactivated on your site and share your site WP-Admin Login details via our support system and the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that our experts will check it for you.
Regards, P-THEMES.
Hi.This is my support number #106748 which I opened yesterday. The store is in production, hence the urgency to solve the problem, but you can deactivate without any problem to try to solve the error.I have added my access data to the support ticket. Thank you very much.
Hello, @cop96,
Now, Please be patience once the support ticket will be resolved you will get a reply to your support ticket.
Regards, P-THEMES.
When I have set up general layout as boxed due to homepage, and wanna have on page Contact the picture to be full width, what shall I do?
Hello, LukasSiroka,
Let me try to explain it to you in detail.
Please read and follow the instructions written in the below given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000075617--44-how-the-main-layouts-of-the-theme-works-
Regards, P-THEMES.
Hi… I need deregister a licence pls.
Hello, @antxb4nx23r,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, is there a way of reposition slider images on mobile? even with your shop11 demo, in mobile the slider images gets mispositioned…
Hello, @psopa,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache and you can change the values as per your requirements.
https://css-tricks.com/almanac/properties/o/object-position/
@media(max-width: 767px){
.home-slider .owl-carousel .owl-item img {
object-position: 20% 20% !important;
}
}
Regards, P-THEMES.
Hi.. we need deregister/reset a licence…
Hello, @antxb4nx23r,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Olá! Tudo bem? Pessoal elementor está bloqueando as ferramentas de layout de produto? Os produtos sumiram do site e não tenho mais recursos habilitados no Elementor como alternativa. Podem me ajudar?
Hello, @Leandroalbc,
Can you please share the screenshot of your site so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
hi i have error about checkValidity i’m used WooCommerce PayPal Checkout Payment Gateway
poroto theme is problem about me now
https://samorga.com/product/2-55-mini-doubleflap-u-chanel-2-55-double-flap-handbag-mini-20cm-size-organizer/you can check this page to error source
Hello, @hwanggehoon,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.
Regards, P-THEMES.
Hi! I sent you a private message but I’m not sure if you have got it as I have not heard back from you. I asked for refund. If you want, I can write more details why I want refund. Thanks!
Hello, @ecee,
Please contact Envato for it as we are the support team and we do not have access for it, Envato will help you in this and the Author will check it for you then.
Regards, P-THEMES.
Where do I find the author then? I sent a message last week but has got no response yet. Thanks!
Hello, @ecee,
Please contact Envato and they will provide you the best possible solution for it.
Regards, P-THEMES.
Hello, @ContentBridges,
Sorry for the inconvenience but you are right, we have updated the design of the Woo pages in our latest update of the Theme.
Updated: the design of Cart, Checkout, Order Complete, Wishlist, Myaccount, and Login pagesClearly written in the changelog: https://postimg.cc/rzTCzDY1
So this is the default design now and you can change it using Custom CSS as per your requirements.
Regards, P-THEMES.
Hi, thank you for the feedback and all the great work on Porto. But isn’t this a bit odd? The cart and checkoutpages went from https://prnt.sc/vhm1a7 to https://prnt.sc/vhm00k. Is there a way I can reverse this easily to have the previous breadcump on the cart and checkoutpages? Thanks!
Hello, @ContentBridges,
I am sorry but this is the demand of the situation and the era…
And as I told above, this is the default design now and you can change it using Custom CSS as per your requirements.
Regards, P-THEMES.
Hello, @LukasSiroka,
Please go to Porto >> Theme Options >> Menu and turn OFF the option “Toggle on Home Page” as “NO”.
Regards, P-THEMES.
Hi,
I have made a website using Porto http://voobal.com/Mahafeeds and please check this page http://voobal.com/Mahafeeds/products/poultry-feed/
I have made an image slider below the text and but it is not visible in the firefox browser.
The slider is visible in chrome, safari and other browser but not in Firefox.
Pleas help!
Hello, @Brandcapitals,
Can you please once check deactivating all the third party plugins and check back after removing the server, site and browser cache, If this resolves your issue, then you have to again activate all the third party plugins one by one and check which one is creating an issue on your site, Otherwise, please remain all the third party plugins deactivated on your site and share your site WP Admin Login details via our support system and the permission to debug your stie which includes deactivating all the third party plugins and on site Customization as well so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Hi, soon I will buy the PORTO license. Can I work on the trial site and then transfer it to my domain when finished?
Hello, @Fuepa,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can use the Theme on trial site and then use it on your Final Domain.
Regards, P-THEMES.
Thanks. Can I change the theme? where can i find a guide on how to proceed once i have purchased the theme?
Hello, @Fuepa,
You can check the Theme Documentation, FAQ, and Support Videos by clicking on the below-given buttons:
Regards, P-THEMES.
Hi! I have two licenses of this wonderfull theme , but i need to change the asociated domain of the firt one, but I can’t free the license to use it again, I have managed to delete the original page/database … and I can’t release the license either… please, what can I do? : /
Hello, @Rhyedfc,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, I have porto theme from sw-themes,but 2 years ago Porto E-commerce theme’s author has changed..And right now my theme’s version is 3.6 and no updates showing.. How to update the theme ? Do you still have support Porto theme from sw-themes ? If not how can you help me ?
Hello, @ffathylmazz,
Please contact Envato for it, You account has not purchased our Theme. Envato will provide you the best possible solution for it.
Regards, P-THEMES.
hello, i’m having a strange issue: i’m using shop11 demo and in desktop page, even in responsive phone mode, i do not have the ultimate content box that show right below the slider in your demo; however, in my real phone, it’s there! i already checked home page in elementor and there is nothing there! how can i remove it? thanks a lot, again!
I got it! thanks!
Sound’s Good!!!
You are the best
