Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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Hello, I’ve renewed my support license, but have not gotten support in the forum, so I’m posting here in hopes that I can get some help.

When our customers are trying to reset their passwords, they’re getting critical error messages. I’ve set up a staging environment and have deactivated all plugins to check for conflicts and found none. I reinstalled WordPress – that didn’t fix it either. The only thing that fixes is is switching themes. Here is the error we are getting (with all other plugins deactivated except for Thim Core and WooCommerce):

Fatal error: Uncaught ArgumentCountError: Too few arguments to function ThimEdumaRegisterFunction::lostpassword_post_failed(), 1 passed in /home/customer/www/staging4.add.org/public_html/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /home/customer/www/staging4.add.org/public_html/wp-content/themes/eduma/inc/register-functions.php:314 Stack trace: #0 /home/customer/www/staging4.add.org/public_html/wp-includes/class-wp-hook.php(287): ThimEdumaRegisterFunction->lostpassword_post_failed(Object(WP_Error)) #1 /home/customer/www/staging4.add.org/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array) #2 /home/customer/www/staging4.add.org/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/customer/www/staging4.add.org/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-my-account.php(296): do_action(‘lostpassword_po…’, Object(WP_Error)) #4 /home/customer/www/staging4.add.org/public_html/wp-content/plugins/woocommerce/includes in /home/customer/www/staging4.add.org/public_html/wp-content/themes/eduma/inc/register-functions.php on line 314

You can test this error on our staging site at: https://staging4.add.org/my-account/lost-password/.

The support person asked us to reactivate all of our plugins for some reason – which we did, but we’ve heard nothing since.

Please help, we have a large membership site with events happening and lots of members do password resets daily that are not working.

Thank you

Hi KyliEvie,

Sorry for the delay, we got back to you on the forum, please follow the answers on the forum.

Sincerely

thanks

Hi i would like to ask how long are you planning to keep maintaining the theme. Thank you

Hi bmgaoutis,

We don’t get your mind. We don’t have a plan to stop selling or maintain this theme now.

Sincerely

Hi, I’m trying to change the default tab to Overview under a course. I saw a previous comment that said got to “Appearance / Customize / Courses / Single” and there should be a a select default tab option. Which I can see and the drop down looks like it has all the options, the problem is when I go to change the option (even after publishing it) nothing changes. The default is always Curriculum when the page is opened.

Going off the same concept though, but for the Events Archive page. It looks like to change the default tab options for Events (upcoming, happening, expired) you have to change the order to change the default (the first one is the default). Chronologically I would like it ordered Expired, Happening, Upcoming (Past, Present, Feature) is there a drop down option like what Courses has to designate what the default should be (vs having to change the order to chose the default)?

Also, another thing I’m noticing is that for the Modern University theme when looking at it from a phone, your demo site for Modern University looks great/stable/responsive but when I import the Modern University to a clean/up to date version of WordPress the site is clunky/non as responsive/doesn’t format the content the same way way that your demo site does (keeping in mind this is right after import prior to making any changes to the site at all)? Any advice on this as well?

Hi joeianni,

1. About the Event tabs, there is no option to do that now.

2. About the import is not like on our demo, please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/

Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.

We will check all your issues.

Sincerely

Hi,

I am unable to share the certificate. I enable the option of Social Media Sharing from back end. But on front end “Loading share social…” only this text is appearing. Sharing Social Media options are not appearing

Hi ahsanyameen,

Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/

Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.

We will check all your issues.

Sincerely

Hello

I liked your theme but i have many questions before i purchase the theme

1- i need to add new taxonomies to courses (Course type) and add it to course filter

2- i need to add location to every course (i don’t want to add map, i just want to add location name, ex: USA)

3 – i want to allow students make discussion inside course (i mean students who buy the course)

4 – can i add many certificates to students who complete course , and i want to add more details to the certificate

5- can i make single course view similar to Udemy ?

Hi ivorynewtech2020,

1. We don’t have that option now. You can assign courses to categories.

2. You can add location as text or add a map to the course’s description.

3. We have a comment section inside the course and a forum for each course.

4. We have only one certificate for each course. You can add custom text to the certificate.

5. We don’t have that feature now.

Sincerely

welcome Great theme i want by this but i have questions

1- in courses page( tab curriculum) I can delete lessons and create a table by elementor or i can delete a tab and create a new tab ? 2- this theme support Arabic ?

thx okay i will remove the tab. i can create a new tab ?

i want add my table in tab

Hi ADV2030,

We don’t have feature to add tab now.

Sincerely

I suppose that having my Eduma template connected to Thimpress they are waiting for when the support expires to generate problems with the updates and in this way make people pay again for the support…

It is absurd.

The regular license costs 69$ and the renewal for 6 months costs 49$. I bought 2 times the Eduma theme, you should give better price for the support.

You can understand that the regular license costs 19$ I would pay this price without problems but not 49$ in the end I will have a license for the Eduma theme.

Hi antonioiannello,

We update our theme to fix the issues and add new features.

You should backup your website before updating our theme or any plugins. If you have problems after you update our theme, you can revert to the backup version and tell us about your issue.

Sincerely

Suppose I have three courses Course A, Course B and Course C. I want when someone complete Course A it automatically redirect to Course B if someone complete Course B then it automatically redirect to Course C. Is that possible? Or Alternatively is that possible to give course link of Course B when someone finish Course A?

Hi ahsanyameen,

We don’t have that option now.

We only have a prerequisites feature, that students need to finish the prerequisite course to start the course.

Sincerely

I found another issue in the theme. Suppose Course B is prerequisite of Course A. If I enroll in the Course A, then I can take the Course B without passing Course A. For Pre-requisite its compulsory to pass the pass subject

If I finish the Lesson of Course A but didn’t finish the Quiz still I am able to take the Course B which is Pre requisite of Course A

Dear Thim Press Support , After mare than one year working with Eduma , It is pleasant for me to say I enjoy working it , but you may need spend more time on your theme to have better results .

There is some issues with RTL , then you may need to fix them because many of your customers use this config : 1 . E – Mails were sending with Learn Press and Event menager , Are not RTLed . 2 . Forums in Learn Press – bb press Are not RTLed . 3 . There is no direct button to use RTL config for people who do not use none – RTL word press . 4 . When participants click on the [ ] to expand the view of lessons ( All of lessons ) , It dosn ’ t work properly , I checked the error by my self in different versions of Eduma . Now I am sure it happens because of using RLT config , In non – RTL situation , it works normally .

I wish you the best .

Sicerely , AZAD

Hi Aetrcp,

1. We have a Become an instructor page.

2. Do you mean the orders of courses that the instructor owns?

3. With the events, all the buyer has the same role.

Sincerely

Dear Thim Press Support ,

Thanks for your response .

1 . Yes , there is a well – designed Become an instructor page . I means a page that I could be able to manage requests . Now It is possible to manage requests by E – Mail , Only .

2 . Yes , Now Instructors are able to see students names or follow their progresses by Learn Press – Grade Book but also It is necessary for them to see orders details .

3 . I means For example , a participant when purchase a ticket for an event , after buying it , she / he redirects to the page that I customized for courses , or the currencies are not up to date in Event manger – WooCommerce payment , You may have a review about this roles in Event manager and try to improve it .

I wish you the best .

Sicerely , AZAD

Hi Aetrcp,

We see. We will discuss with our developers and try to add your requests in the next versions.

Sincerely

Hello! Please tell me if I understand correctly that when I buy this template I will receive 20 different themes that are in the demo version? Will there be some demo data as well? Thanks. I apologize if my English is not very clear, I translated in the translator.

Hi thanatognozija,

Those are our demos, and Yes, you will get them when you buy our theme. However, you can only install one demo on your website, you will get demo data with the demo you installed.

Sincerely

I am not able to reset password for my support account on thimpress. I am requesting a new password but not getting the link on my registered email id. Pls help.

Hi mmkdesigns,

What is the content from the email you got?

Please try again with an incognito window.

Sincerely

I am not receiving ANY email at all.

Hi mmkdesigns,

Please try again with an incognito window.

If it still doesn’t work, please send us an email to support@thimpress.com. We will help you to change your password.

Sincerely

Hi, I’m trying to edit the main Courses page to modify the right hand column to remove the “Free WordPress theme” ad at the very bottom and to get rid of the “All Courses” filter since the main filter above it already does that. From reading other comments, I’ve read that since its apart of the main parent theme that it can’t be modified you have to make a child page? Is there a detailed example of instructions anywhere as to how to do that and/or how to accomplish what I’m trying to based on the comments above?

Hi joejianni,

Those are widgets in the “Menu Right” section. Please go to your Dashboard => Appearance => Widgets => Menu Right and edit them.

Sincerely

hello some questions before the purchase.

1- where it explains how to configure to use Zoom in online classes.

2- by paypal is it possible to make recurring charges per month?

do you have a manual for these questions_?

Hi digobarbosa,

1. You can create a zoom meeting then add join forms/links into lessons.

2. You can do that with plugin Paid Membership Pro (included in the theme).

You can read more here: https://thimpress.com/tutorial-to-integrate-zoom-with-learnpress/

and here: https://thimpress.com/product/paid-memberships-pro-add-learnpress/

Sincerely

I have this warning:

There is a new update for LearnPress. You need to update your theme (Eduma) to avoid obsolete template files. There are 4 Obsolete template files: -eduma/learnpress-v3/content-quiz/buttons/complete.php 3.0.0 3.0.1 -eduma/learnpress-v3/loop/course/instructor.php 3.0.0 3.0.1 -eduma/learnpress-v3/loop/course/thumbnail.php 3.0.0 3.0.1 -eduma/learnpress-v3/loop/course/price.php

Hi Pampullo,

We are working on this issue and will release a new version as soon as possible. That is a harmless warning, you can ignore it.

Sincerely

How do I activate the certificate add-on?

Hi skansor,

Please go to your Dashboard => Eduma => Plugins, then find it, install and activate it.

Sincerely

Hello, after the update, the photo is not visible on the course page.

Hi atasfevzi,

Your support license has expired. Please renew your support license to get the best support service.

About this issue. Please send us an email to support@thimpress.com, we will try to help you.

Sincerely

The plugin “WPBakery Page Builder” does not show coherent information, I cannot edit the page (I think it is due to update issue), I am using the Demo React

https://prnt.sc/vg703u

Hi jsola02,

We have replied to your topic on our forum. Please check it.

Sincerely

Can I replace the ‘Read More’ text to ‘Enroll Now’ from courses.

Hi SelfShah,

We don’t have that option now.

Sincerely

How can we change the overlay on the slider revolution edutec theme

Hi cbrnaacademy,

Your support license has expired. Please renew your support license to get the best support service.

About this issue. Please send us an email to support@thimpress.com, we will try to help you.

Sincerely

is this possible to create a bundle with different courses ? The goal is to have some courses (let’s say each at $50) available to buy individually, and an offer a a special price for a bundle of courses…

Thanks for your help !

Eric

Hi ericbrul,

If you assign courses to a membership level, students can buy the course individually or buy through membership levels at a cheaper price.

Sincerely

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