13533 comments found.
Hi, In my case, it’s a live online German language institute means all classes are on “Zoom”. I know we can integrate Zoom to this theme. But, can I create multiple batches from the whole students and show “Zoom” meeting to only one batch? For example : Meeting 1 for “A Batch”, Meeting 2 for “B Batch”. Like that. Only people in specific batch can see that Zoom details. If it’s possible, then for sure, I am going for this theme.
Hi Worksque,
You can create two meetings for two different courses/lessons, and only who are in that course/lesson can see the meeting.
Sincerely
1. Do you have feature of uploading my own video for courses? 2. Do you have your own player 3. where it will be stored?
would appreciate any links/video for demo reference for the answers
Hi shareefhiasat,
1. You can upload your videos to your website (or Library) then add them to your courses. Or you can embed the videos from other sources.
2. We don’t have our own player. The website will use the default player of browsers or player of the source of the video.
3. You can store videos on your server or on other sources. We use the Youtube video in our lesson here: https://educationwp.thimpress.com/courses/learnpress-101/lessons/what-is-learnpress/
Sincerely
When I installed the theme Edmudo, each of my subscribers received 30 junk blog posts. I immediately lost 15 subscribers.
In addition, there was so much junk installed on my site that I had to pay a developer to get rid of all the junk pages: junk testimonials, courses, team members, etc.
So, I am stuck with it.
I would request that you please upgrade my account to the Edumua Pro – I don’t feel that I should have to give you any more money given how much I have had to spend to get this theme running on my site.
I am happy to provide screen shots of all the damage that this theme caused.
Thank you.
Hi KVallet,
We see that you haven’t created any topic of your issues on our forum.
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check and fix all your issues.
Sincerely
hi both license already expired, but I have problem hope you could help,
please visit https://ikon.ac/ and visit single course , something is missing on the header the excerpt content , after I updated the themes it was missing already.
it should be look like this : https://prnt.sc/vl8tkl how to make this thing show again
Hi cristechservice,
Please try the solution in this topic: https://thimpress.com/forums/topic/demo-new-edu-not-show-heading-title-in-single-course-with-eduma-version-4-2-9-1/
Sincerely
Hi, I’m interested in this theme, are you doing any Black Friday discounts?
Hi devabdelfatah,
Yes, we have a 50% discount for this theme on Black Friday.
Sincerely
Thank you!
Hi, may i know can this theme do LMS website like this? https://drive.google.com/file/d/1F5CDUUcSm1ru4cVtm5YSYwaNZ6yGvl8g/view?usp=sharing
Hi alexlim91,
Yes, our theme can do LMS website like that.
Sincerely
Hi did u guys open that document?
Hi alexlim91,
Yes, we did read it.
Sincerely
For this theme got need do extra purchase? because some theme need to do extra purchase for those LMS plugin
And every instrutor can link to their zoom?
Hi alexlim91,
For some features, you need to buy extra plugins.
Yes, the Instructor can add links to the lesson content.
Sincerely
Hi may i know which plugin need to do extra purchase?
Hi alexlin91,
You may need all add-ons on this bundle: https://thimpress.com/product/learnpress-pro/
Sincerely
How to update Slider Revolution?
Hi Artloper,
Please go to your Dashboard => Eduma => Plugins, find and update that plugin.
Sincerely
I know what you wrote. I asked the question because after the update theme my site visually fell apart and I could not update the Slider plugins. I didn’t get help from your technical support. In downloads theme packet there are no Slider Revolution plugins. So I ask a question
Plugin Slider Revolution, Elementor, Page Builder are plugins that cannot be updated from plugins / update because they are paid. By purchasing your theme I have a regular UPDATE of the listed plugins or do I have to update the plugins I do manually?
I asked a precise question, so I am asking for a precise answer. AI type answers are not good for me.
Hi Artloper,
Yes, you have to update those plugins manually. Those plugins are included in our theme but they are paid plugins and you cannot update them as other ones.
Sincerely
Dear all,
I would like to buy your theme one more time but before buying, I have some questions.
In Poland, people use payu or platnosci24 for the payment which I can integrate with WooCommerce
So the question is :
the visitor should buy one course or pay for a subscription and use all courses for a period of time
Is it possible to pay for both via WooCommerce?
Then we can integrate it with polish payments and they can pay.
So if they want to buy one course, we use WooCommerce way and for subscription the same.
I will be happy if you reply
Thanks.
Hi mahdi_jafari,
Yes, it is possible to pay for both via WooCommerce.
You can buy single course with WooCommerce, or you can pay for a subscription with plugin Paid Membership Pro and its add-on to pay via WooCommerce.
Sincerely
After the installation is complete, my website does not have any registration entries
Hi tomarthung,
That is the setting of your website, please go to your Dashboard => Settings => General => Membership => Anyone can register -=> Check it => Save Changes.
Sincerely
Hi, I would like to know how to set up the question banks such that we can choose a certain number of questions from the question banks to form quizzes. Thanks
Hi simonwong130,
You only can add unassigned questions to the quiz.
You can create your questions in Dashboard => LearnPress => Questions, then when you create/edit the quiz, you can add the questions.
Sincerely
Hello,
The instructor login is not working. Could you provide me a the new one?
About student profile is it easy make changes?
Can I have the admin WP demo login?
Thanks
Hi Frogger1,
Please try again with Instructor account:
Username: Instructor
Password: Instructor
Yes, student profile is easy to change.
We cannot give you admin of the Demo website.
Sincerely
Update themes Version 4.2.9.4 on Version 4.2.9.6 Before the update theme the complete front end fell apart and I lost the slider I made. I did an update but I can’t even slider to update. I also lost the slider I made. There is also a problem with the REST API.
1. Unable to update Slider Revolution. What should I do?
2. Problem Rest API, what is the solution?
3. Will problems with update themes recur if I do not update immediately the theme breaks down?
4. Your documentation does not say anything more about update Slider Revolution. I reviewed all the topics in SUPPORT and found that the problem with slider R. appears earlier. Question how did you envision manual or automatic update Slider R.? Please explain to the lady so that I or others would not seek support for this issue.
Hi Artloper,
We have replied to your topics on our forum. Please check your topics.
Sincerely
Hi there, Nice theme you got here. I’d like to ask two questions that can influence my buying decision;
1. Can video courses have a spot for transcripts available for download to users who choose not to watch the video? 2. Can we have a custom certificate (our own design) for users who have finished their courses instead of using the one that comes with the theme?
Hi samcarson003,
Thank you for your interest in our theme.
1. Yes, you can upload file to your course, so users can download it.
2. Yes, you can create your own certificate.
Sincerely
Hello! I want to change the menu on desktop and make it side, as if it were mobile. It’s possible?
Hi kaiki,
Sorry, but we have not had that feature yet.
Sincerely
page movement is not working…pls click page number~then u can find what i mean.
https://sangongtv.cafe24.com/?page_id=4996%2Fhow can i do? pls reply to me ASAP
Hi groupsocial,
Please extend your support and create forum tickets for us to check for you
Sincerely
Hi, I am trying to create a ticket on the thimpress website because I need support. I have 4 months left of support and I cannot create a ticket like before. The website keep asking me the purchase code, which I provide but nothing changes. Please help me I have a problem with my website. My thimpress username is SIMONMARCH.
Hi simonmarchdug,
Please check back and create tickets on the forum
Sincerely
In the Assessment Section of Course. I am unable to choose the option “Evaluate via results of the final quiz” When I select this option and click on Update it takes to “Evaluate via lessons” option. Whats the reason?
Hi ahsanyameen,
Please create a new account on thimpress.com. You can read more here: https: //thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to forum: https://thimpress.com/forums/forum and create your theme.
We will check out all your issues.
Sincerely
Do I have to buy individual licenses? I am a newbe I started from top down and I am stuck to WP Bakery Page Builder which asks me for a license key. Shall I buy it? do you provide it? which are the plugins I have to buy licenses for?
Hi iexplore_ro,
You don’t have to buy it. You can follow it up here https://thimpress.com/knowledge-base/active-included-premium-plugins-wp-bakery-revolution-slider/
Sincerely
Don’t buy this. It breaks regularly and customer support are unhelpful
Hi lambertandbizzle,
Sorry, we always try our best to help you check back.
Sincerely
Hello, I’ve renewed my support license, but have not gotten support in the forum, so I’m posting here in hopes that I can get some help.
When our customers are trying to reset their passwords, they’re getting critical error messages. I’ve set up a staging environment and have deactivated all plugins to check for conflicts and found none. I reinstalled WordPress – that didn’t fix it either. The only thing that fixes is is switching themes. Here is the error we are getting (with all other plugins deactivated except for Thim Core and WooCommerce):
Fatal error: Uncaught ArgumentCountError: Too few arguments to function ThimEdumaRegisterFunction::lostpassword_post_failed(), 1 passed in /home/customer/www/staging4.add.org/public_html/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /home/customer/www/staging4.add.org/public_html/wp-content/themes/eduma/inc/register-functions.php:314 Stack trace: #0 /home/customer/www/staging4.add.org/public_html/wp-includes/class-wp-hook.php(287): ThimEdumaRegisterFunction->lostpassword_post_failed(Object(WP_Error)) #1 /home/customer/www/staging4.add.org/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array) #2 /home/customer/www/staging4.add.org/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/customer/www/staging4.add.org/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-my-account.php(296): do_action(‘lostpassword_po…’, Object(WP_Error)) #4 /home/customer/www/staging4.add.org/public_html/wp-content/plugins/woocommerce/includes in /home/customer/www/staging4.add.org/public_html/wp-content/themes/eduma/inc/register-functions.php on line 314
You can test this error on our staging site at: https://staging4.add.org/my-account/lost-password/.
The support person asked us to reactivate all of our plugins for some reason – which we did, but we’ve heard nothing since.
Please help, we have a large membership site with events happening and lots of members do password resets daily that are not working.
Thank you
Hi KyliEvie,
Sorry for the delay, we got back to you on the forum, please follow the answers on the forum.
Sincerely
thanks