946 comments found.
Hola, tengo un problema con la página de Property Search ya que en su página de demos y en las plantillas me dice que debe aparecer un mapa al lado derecho o izquierdo de mi pantalla como se muestra a continuación.
Y a pesar que selecciono en templete desing la opción no carga como se muestra a continuación.
Hi,
Do you have a link to give an example?
Best regards!
hello my contact us page is giving me ‘failed to send message’
what is happening? a page that was working perfectly all of a sudden is tell me the page i’m looking for is off the map!
https://floorspacerealty.com/agents/peter-atsu/Hi,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
thanks a lot .5 star rated support you gave there
You’re welcome, glad I could help. Enjoy the theme!
hi there
can you please answer my email so i can setup the rest of the theme.
thanks , you did a great job
Hi,
I have received your email and will reply soon. Thanks!
Best regards!
hi and thanks for your reply ,
1. is it also possible to add a custom font ?
2. how can be the membership setup ? I tried also on your demo you have no possibility to choose the membership plan and also you have no submit new property page?
p.s: maybe in your next update you will also add the option to share the property url on WhatsApp and Telegram
Hi,
Please see the email reply.
Best regards!
Hi!
1. How remove this button? http://prnt.sc/vpiawl
2. How I put anchors to home page tu add them to main menu?
3. I can´t edit areas section, I clic but doesn’t open edit section http://prnt.sc/vpic5a
Hi,
1. Uncheck this option: Resideo > Authentication > Enable User Registration
2. Do you want to have sections on homepage as anchors to be able to point to them from the menu?
3. Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
1. ok
2. I fix it myself, thank you
3. ok
Hello! About #3, I send you a privete message 4 days ago but nobody answered me.
????
My mail es francisco@digitaria.com.mx
Hey, please check your email. We sent a reply on Nov 26 saying: “The issues on your website are fixed now. Enjoy the theme!”
This is the last email. Other than that we got no message from you.
Hi, is it possible for the dsIDXpress map to use the same styling as the other map you show on the demo? (The map shown here: http://pixelprime.co/themes/resideo-wp/demo-1/property-search/?search_status=13)
Hi Sarah,
The idx map can’t be modified because it’s generated by the idx plugin. But there might be a solution: hiding the plugin’s map and generate a new one (having the design that you want) using the properties data from the plugin. One functionality that you will loose is search by drawing a region on the map. Please let me know if you want this solution and I will try it on your website.
Best regards!
I would love to try this solution, thank you. What do you need from me to do this?
Hi Sarah,
I think I already have the admin credentials for your website. But it would be easier for me to have FTP access. Please provide this if possible in a private message.
Best regards!
Sent! Thanks!
Hi, do you have any idea when you’ll be able to do this?
Hello, we recently buy your theme, but we face some problems. While trying to search for a property and clicking “apply” to the property search/map page, it takes us to the home page without executing the search process. We had a problem with the same page while trying to preview the page, a message was appeared like “Updating failed. The response is not a valid JSON response. ” on WordPress. We manage to solve this problem by changing the permalinks from “post name” to “plain”. We don’t know if this affects the previews problem. Looking forward to your responce.
Hi,
You need to set the permalinks to “Post name”. It’s all in the documentation.
Best regards!
Hey Pixel,
I have cascading error messages when trying to edit a page. I installed the classic editor, it worked for a few minutes, I was able to edit the modules and now nothing. I don’t know what caused it. Thanks for your help.
(Failed to initialize plugin: res_services)
Hi,
I am sorry to hear about your issue. Could you please update the theme to the latest version (1.7) and check again.
Best regards!
Same problem ! When I try to edit a page, I get these messages: Failed to initialize plugin: res_services× Failed to initialize plugin: res_services Failed to initialize plugin: res_areas× Failed to initialize plugin: res_areas Failed to initialize plugin: res_featured_agents ...
Ok, please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
I will take a look under the hood, it might be something specific to your installation.
Best regards!
Hello. The theme looks very nice, congrats. I had a question before purchasing the theme : can we easily customize the homepage and take blocks from demo 1 or 2 or 3 … and reuse them in another demo etc? I mean, can we make a custom homepage with block from different demos? If yes, how does this work exactly? Thank you for your help 
Hi,
You can’t copy demo parts separately, but you can insert all the blocks that you see in all the demos in one place. I hope I made myself understood here.
Best regards!
Hola, He realizado la compra de su theme pero tengo muchos problemas con la configuración como por ejemplo:
1. No se puede traducir al español. Intentamos traducir con el plugin loco translate y no se puede.
2. En las características del producto mencionan compatibilidad con Elementor, sin embargo al intentar editar las páginas del theme con Elementor aparecen solamente códigos extraños.
3. La página de Mis propiedades solamente direcciona al link del demo y no hay forma de activar el buscador por localización.
Hi,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Can I control what data shows up in all of the grids, page sidebars etc? How?
Hi,
It depends, some data is generated by a specific algorithm and some is static as you define it, depending on what you choose to display. Could you please be more specific?
Best regards!
Can Revolution slider be added to any page?
Hi,
Revolution slider can be added to all pages that have the option available at the bottom of the editor.
Best regards!
I would like to remove the rounded corners throughout the entire website and not one by one. Can this be Done?
Hi,
Sorry, there is no option for doing this.
Best regards!
Envie solicitud por mail pero la respuesta fue que tenia que corregir la carpeta de PHP.ini ya quedo solucionado todo el tema sobre lo que podría dar problema al instalar pero sigo viendo el sitio sin el tema comprado. No se que otra opción tengo ya probé todo por favor aclarar bien o responder para solucionar gracias
Hi,
Please check your email. Thanks!
Best regards!
Hola, Realice la instalación del Theme pero al intentar editar el contenido de las páginas con Elementor solamente aparecen caracteres extraños al momento de dar click en editar un elemento.
Hi,
Regarding the content edit, the demos were exported using the WordPress Classic Editor.
So we recommend for starting with a demo to install the Classic Editor plugin.
Best regards!
hello, after the installation of the theme my properties page is taking me to pixie.co.theme . i can’t see my listed properties in the on the site
floorspacerealty.com
Hi,
It’s simple, you just need to edit the page URLs from Menu section of the WP Dashboard.
Best regards!
Hi, recently i just purchase this theme, overall is good.. when i set up everythings as describe, my pappal membership page seems cant works second question is, i cannot manually assign agents for which membership? everythings have to go thru payment?
my paypal membership link as below https://www.livingcubestudio.com/paypal-membership/
Hi,
Agents need to choose a plan from their front-end account.
Best regards!
Thanks for replied, is that anywhere we can adjust? Or we give coupon to our fellow Fren to become premium member?
Hi, i tried to connect to paypal, i have key in paypal client ID, paypal client secret key, but it still doesn’t work, can you assist me on this?
Even i key in all papal API, but when i testing account try to click Pay with paypal, the button keep spinning round only
Hi,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
I need installation children theme? I can’t install the theme. I did everything as explained in the tutorial
Hi,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
We will take a look “under the hood” for you.
Best regards!
Hey there! Your theme looks great! I tried installing it but when I open it It’s completely empty. With these three words on the homepage “user’s Blog! SAMPLE PAGE Latest Articles”. Can I have some advice how to set it up correctly please. Thank youu!
Hi,
Please follow the steps from documentation: http://pixelprime.co/themes/resideo-wp/documentation/
Best regards!
No I did not encounter any error being displayed when it didn’t work… Only No way to access area module in classic editor and no way to add neighborhood in resideo plugin.. So for the time being i stay in php 7.3..
For anyone else who has realized this theme is not what it says after downloading it, this should help you get a refund. It’s the exact text from Themeforest:
Item is “not as described” or the item doesn’t work the way it should. If an item doesn’t work the way it should then the author is required to promptly fix the issue by updating the item. An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from the author.