122 comments found.
Hello, we are having a problem with the navigation bar being resized correctly when the site is viewed on mobile in landscape. The navigation bar is too tall in height and covers the header photo below it. Please advise on how this can be resolved. Please reference: https://www.nfuxionsitetester.com/carbonadopartners/news/
Hello there!
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit – Transportation & Logistic WordPress Support
Best regards!
Hello, we have not heard back from anyone since emailing on 12/10. Please look into the issue so that we can deliver the website to our client. We are several days behind. Thank you.
Hey there,
Sorry for the late reply.
We just replied to your ticket. Kindly check into it and should you still have any questions, please do let us know within the ticket.
Kind Regards,
John from Fox Themes
Support Team
.
How can Import the contacts forms ? to take the example!
Hello, Ennio!
Our support representative will contact you via Support Ticket.
Best regards!
What email did you send the ticket?
Hello, Ennio!
As I can see, your request has been replied and there is no answer from your side.
To continue the conversation please create another ticket via this link:
Click Here To Get Moovit – Transportation & Logistic WordPress Support
Best regards!
The logo doesnt show, I cant chage the header menu and i cant import the demo….
Hi enniofletez,
It would be difficult to fully assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Transportation Logistics Support
Thank You,
Anastasia.
How can Import the contacts forms ?
Hi, I am interested in buying this theme but I have one pre-purchase questions. Does this theme offer tracking ?
Hi jz_siddiqui,
Thanks for your interest in our product!
As for your question: You can check some 3rd party plugins to add tracking. The theme is compatible with WooComerce, here you can find Advanced Shipment Tracking for WooCommerce: https://wordpress.org/plugins/woo-advanced-shipment-tracking/#reviews.
Please note! Our policy related to 3rd party plugins is that unless they are integrated into the theme in some way then we are unable to provide support or guarantee compatibility for them. The implementation, customization, and troubleshooting of any issues that may arise would be the responsibility of each customer. Technically speaking, since the theme was developed according to development best practices, any well developed 3rd party plugin should play nicely with it. However due to the virtually limitless nature of things, we can’t support something that we have not first developed or integrated into the theme.
Have a great day!
Best regards, Copilot-Support.
Hello, We are using this theme in asnak.com. I would like to import Home Page 6 but it is not available on the Template Kits section. Other pages are available on the list but this page is not listed. How can I import this page? We have version 1.1.0. If you can help me, it would be great. Thanks
I have upgraded to 1.1.6 but it is not available again.
Hi karimli,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Transportation Logistics Support
Thank You,
Anastasia.
How does one enlarge the logo on this theme?
Hi nfuxion,
Thanks for your question! You can change the logo size via adding custom CSS code to your Additional CSS panel ==> http://prntscr.com/mbyspi -> http://prntscr.com/mbysyt -> http://prntscr.com/mbytc2.
Take good care, Regards,
Hi, I have contacted you several days ago through the support because the footers don’t show. I haven’t had an answer!! Can you please answer my support request?
Thank you
Hi nabtay, Thank you for reaching out! Hope you are doing great! Due to the huge amount of backlog and a long weekend, the responses might be delayed, we do apologize for this inconvenience.
Almost 2 weeks and still no support. Is someone going to answer?
Hi nabtay,
Thanks for your reply here!
I can see one ticket in our system from you and we sent a response to this one on the 21st of September. I am resending the reply from support once again, please double check your e-mail.
Thanks, Have a great day!
Best regards,
Hey. I have got this theme last month. Great theme! There is no Blog Archive page for categories. Also, Now in elementor editor, I cannot see the theme’s blocks too!
Hi akshayprabhale,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Transportation Logistics Support
Thank You,
Anastasia.
I need help to set up the theme, your menus are not showing to me
Hi abdulrehmantariq123,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Transportation Logistics Support
Thank You,
Anastasia.
Unable to import demos.. Is this a round about way to make things difficult for us? 
Hi staybrandnew,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Transportation Logistics Support
Best regards,
Anastasia.
Hello Lovely Customers,
In the recent WordPress Update 5.5, the jQuery migration was removed from the core files and our themes suffered some conflicts.
We are working super hard to have an update ready for the next week, meanwhile, please use this plugin to fix all the issues.
Those customers who haven’t updated WordPress yet, we highly recommend to wait till we release the update and only after that update your theme and just after that update WordPress.
Thank you for being such great Customers.
Best Regards,
Your Team.
Can we add sidebar to shop page to filter the product by category and price?
Hi Jimmy_Tan,
You can add a sidebar to the necessary pages via Sidebar Elementor shortcode.
Best regards,
Anastasia
Need help ASAP with contact form 7 import. Didnt import well.
Hi rleivaoficial,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit – Transportation & Logistic WordPress Support
Thank You,
Anastasia
hi great theme, does the theme have RTL support for Arabic languages
Hello rfassinou,
Thanks for the kind words. It’s great to know that you’re excited with Moovit WordPress Theme!
Unfortunately, there is no in-built feature for RTL, however, you can use an additional plugin to implement this feature into the Theme.
Technically speaking, since the Theme was developed according to development best practices, any well developed 3rd party plugin should play nicely with the Theme. Still due to the virtually limitless nature of things that can and often times do go wrong with software, if the chosen plugin is not compatible with the Theme, we don’t provide support for the plugins that we have not first developed or integrated into the theme.
Have a nice day!
your theme here, nothing works how to create a menu etc etc
Hi Maxim34,
We have noticed your ticket in our system.
You will receive a reply for your request from a Support Representative shortly.
Best regards,
Anastasia
Hola, help me with this please. I have installed one of the templates but the buttons seem to have some of the CSS missin. They look terrible and different from the example.
Website: http://66.7.219.16/~cololine
Thanks.
Hello juanchoxyz,
We can see your Support ticket in our system and will get back to with the response in a timely manner. Thank you for your patience.
I hope this day will be a great and awesome day for you. All the very best for the day. Sincerely, Maria
Hello Team. I want to buy the Theme but I see some people have had issues with the Demo Importer. Also, I would like to know if you provide the pictures as well. because without pictures it will look weird to me. Thanks
Hi cdiazdirector,
The Importer issues were fixed earlier and released within past theme updates.
All images in Moovit theme can be used only on demo version, as they do not fall under release license. You will need to upload your own images for your site, as stated in the theme description: https://prnt.sc/sb49lx.
Best regards,
Anastasia.
i have bought your theme and actually i like it but i have a problem with the media…the demo dont have the full media i found most of media are gray out
Hi Ibrahimsabry,
All images in Moovit theme can be used only on demo version. You will need to upload your own images for your site, as stated in the theme description: https://prnt.sc/ru1s87. Theme images are replaced with placeholders, that are grey rectangles. Once you upload your own pictures, the issue will be resolved.
Best regards,
Anastasia.
Hi, I am interested in the theme, but first I want to ask you the next. I need to use different logos in different sections (pages). Can this be done? Otherwise, could you please use a plugin for this? Like, for example: “Meta Box” Thank you
Hi,
By default, such feature can be added only by creating the separate Headers, for separate pages. And assigning there different logos
As for the 3rd party plugins, we can’t guarantee the 100% compatibility.
Best regards,
Max
