Hi there,

Thanks for taking an interest!

Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions.

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Hi there,

Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.

You can check our article that can help you for sure.

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Hi there,

Both are bundled within the theme and you do not need to activate them, everything is very well explained in the article we have provided you with above.

To submit a request at our help center you can check this article that will guide you step by step.

We hope this helped!

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Hello again!

trying to change the home page to user Rooibos templete. I made new menu, but again Rosehip is home page by default. I cant change the url in Rosehip page.

So tell me,how to change. I want Roobio templeta to use

Regards

Hi there,

Thank you for reaching us!

This is a matter of you choosing your home page within the settings. So please check our article about it here.

If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us! You can read more about WPML and multi language options here. And for the currency you can check the WooCommerce docs.

If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Aha, thank you! Regards, Sean

Hi again,

You’re welcome!

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Hi there,

Thanks for taking an interest!

Revolutions Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

As well as you can for sure add a button that will lead to a specific product page.

Do let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest!

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding and let us know if you have any additional questions.

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Hello there,

Thanks for writing in and taking an interest in our theme. Yes, our theme works well with the latest version of WooCommerce.

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Hi there,

Please note that the images from our demo are under copyright and if you intend to use them you do need a license for it. You can read more about it here

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hello,

Thank you for reaching us

1. Unfortunately, the option to change portfolio category slug doesn’t exist within the theme. You can change portfolio item slug only through theme options https://prnt.sc/r16vwu.

Changing portfolio category slug would require some custom coding, and we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.

2. Please submit a ticket to our forum and include your website URL and a detailed explanation of your issue. One of our support agents investigate.

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Yes, you will get all images once you import the demo

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Hello there,

Thank you for taking interest in our theme. It is Passepartout option and you could enable it on global level, so all pages will be affected https://www.screencast.com/t/9xAo5PEqo If there is any other doubt, we are here.

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Hi there,

We would need to investigate on this.

Please submit a request on our helpcenter and one of our agents will assist you.

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Hi there,

You can change it in Appearance >> Widgets, like in the screenshot: http://prntscr.com/q3qhnl

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.

Also, please keep in mind that our agents’ average response time is 24 hours on weekdays.

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Hi there,

Please take a look at our article on bundled plugins: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002309457-Activating-Licenses-For-Bundled-Plugins

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.

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https://themeforest.net/item/verdure-a-modern-tea-house-and-shop-theme/21860794

For above theme. I can’t set title for single product. i also check in inspect element but there is not any text available. please solve issue and inform me when theme update.

Please give me link to author support i am very disappointed with support.

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.

Also, please keep in mind that our agents’ average response time is 24 hours on weekdays.

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Hello,

Thanks for writing in.

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out but hope that will be very soon.

Anyhow, if you need an immediate update of any of the plugins, please submit a ticket on our support forum at https://mikado.ticksy.com/ and one of our support agents will provide you the newest version.

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Scratch that!!! I’ve just realised you need to click on the images! Doh!!!

Hi,

Thank you for interest in our theme.

Yes, you can also see our demo presentation here:

https://verdure.mikado-themes.com/
If you need additional information’s just ask.

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Hello,

You can either change it with some additionals CSS, build it as a custom portfolio (using WPBakery elements) or you can change it in template in theme files. If you need any assistance with this, please submit a ticket at https://mikado.ticksy.com/ and our support agent will help you.

Best regards, Mikado