4424 comments found.
1. Please i want set my local currency “Nigerian Naira” on paid package instead of US dollar but the value cant be change, it remain 10 dollar 15 dollar.
2. Dollar sign on product price cant be change.
3. Register form and login form cant be setup.
Pleade help me resolve this issues
Hi there, Please contact support channel, thank you
I can’t install the classiads phone theme
Try to install the demo phone not even, it is damaged, the demo ultra login register problems, it is definitely not easy to work without a 24/7 service
Hi there, Its sunday, support team would be available Monday to Friday 11am to 7 pm +5 GMT
But they should work on weekends to repair their faults, I have two days tried to get a demo to work, I would like to know if you can give me my money back or what in the sense to help me but that is for real, when installing all the pages they say 404!
For 404 try to save permalinks once, don’t worry your issue would be resolved as soon as possible.
I would like to know if the demo phone works since when etsar in 40% it drops to 30%
Yes it would work, one of our support person would check it out and install demo site for you, don’t worry about it. I have marked your ticket with priority.
OK thanks
If someone is selling a car can they have an option to select their make and model etc, if someone is selling a phone can they select phone make, etc. Basically different fields shown depending on what they are selling?
yes you can have different fields based on categories.
I want to purchase but before I do just need to know if you can have different search filters as sidebars for different categories and products, so for example a housing category might have filters for house type, bedrooms, etc. And a car category can have filters for make, model, year, etc?
yes you can create unlimited filters depended on categories.
and is the same applied when a customer sells an item? So if they decide to sell a car and select vehicle category, then they are select from a drop down make model, etc? Also able to add their own if not shown in dropdown?
yes same as submission, but there would be no option to add custom options by user except tags
Ok thanks for the reply. But can the tags be a dropdown, otherwise it gets too much if you see lots of makes and hundreds of models of cars. Can it be a dropdown so user select make and then it drops down to show model?
sorry not understand
can we create unlimited sub category options in listing form as well as many search filters ?
yes you can created unlimited sub-categories and unlimited filters based on categories. frontend design may would be limited up to 5 levels depending on selected design, while search filter can show categories up to 2 levels
I have been waiting for support for 6 days no one is responding to my ticket after they asked for my wp-admin details. Why is it taking so long???? Ticket#14378. I should be delivering a site to a client and am stuck with no support from your end yet you say there is dedicated support. Kindly provide SUPPORT!
Hi there, Sorry for delay, we are facing a lockdown situation due to covid-19, that why there may be some slow response, issue would be resolve as soon as possible.
Hi Support, where I can ask you pre-purchase questions privately Many thanks
you can contact via form available at this page https://themeforest.net/user/designinvento
My dashboard is good after upgrade. But After submit some posts, my dashboard 502 bad gateway issue occurs.
So i created new account. it is ok before i did not post . after i post some listing . it also goes 502 bad gateway.
so i remove alsp_dashboard short code from dashboard page. when remove this code.
May i know how can i fix it? plz . thanks .
I am using old listing plugin with classiadspro new themes.
Sorry. I got it. my false.
1) Does this Theme support Agent feature? 2) SMS submission, verification feature free with this theme?
agent feature for what?
no, sms submission not available,
yes we have sms notification and mobile number verification with twilio sms service, separate twilio addon required.
Please how do I make sticky header work on mobile. I activated sticky header option but it only works on desktop but failed on mobile
please contact via support channel.
Hi guys,
What do you mean about bbPress integration? I didn’t find any plugin package in ClassiAds files. After I installed bbPress from WordPress.org website there is no styling on my website either. I thought maybe you have your own skin to bbPress with the same styling as ClassiAds theme.
Hi There, integration means our item support bbpress,
Supports in what way? WordPress supports bbPress. And what way ClassiAds supports bbPress?
Plugin like bbpress, wpml etc needs theme support to work with particular theme, if you are talking about designing bbpress, its totally a different thing,
Ok, thank you.
if you are getting any issue with bbpress or other feature, feel free to contact our support channel, support team will resolve your issue. Thank you
First congratulations. Classads moto
1- can I remove the evaluation of the main card in the cars?
2- can I increase the size of the resale store logo?
3- Is it possible for each reseller to have its page, with a cover as if it were a landpage and listing their cars and services?
thanks
please contact via support channel
Please kindly let me know the availability of below features. Or can i add for the theme?
1) high visibility banners 2) Side banners (left, Right) 3) top banners 4) footer banners 5) email verifications 6) sms otp when creating an account 7) maximum 3 phone numbers allowed 8 ) not allowed to use multiple accounts 9) Membership profile 10) watermark on ad images
backend login 1) Admin 2) Employees 1Ads approved 2 Review ads 3 edit ads 4 rejects and delete ads 5 adding promotions 6 Employees Custom Post Type
I am really fed up of your support. This my first poor theme experience in themeforest. Its been 10 days things are not resolved just for the basic things. Ticket #14322.
Hi there, Sorry for any delay our response time and support timing is clearly mentioned, all tickets would be addressed as per ticket queue, apart from that, we are facing lockdown situation due to covid-19, there may be some further delay in response, although this impact would be resolved in few days.
The same covid situation you are responding quickly for the comments here within few minutes but your support team takes nearly several days to respond. is it called sales tactics?
I am not part of support team, and in comment section there is no queue system, to respond a comment does not required any debugging, by providing a quick response here is only mean to elaborate the situation or status.
Does the Classiads theme have the add categories custom fields to be able to edit the ad listing form for each category? For instance on car sub category, can we add more fields like, year, model, colour, transmission, mileage and son on?? If so, where can this be done?
yes you can have custom fields based on sub-categories.
after updated the themes and wordpress, add new listing button from menu is missing. can you support me? or can you tell your support team to solve this ? ticket is already waiting 3 days on Tuesday, Wednesday and Thursday (since 17.11-2020). https://help.designinvento.net/support/ticket/14398 Thanks for your support.
Hello… i want change my site currency mark LKR Or Rs
please contact support,
hello, your theme is just great! just a question before purchase, urgent! is it possible to display an apply now button directly on the job listing page ? very important for me, I need it for a special project
we currently don’t have a jobboard feature
Support is very slow and most time expeditious. Please help me finish once and for all. There are some bugs on the site. https://help.designinvento.net/support/ticket/14393
looks like support team is already working on your query.
Hi, I am thinking of purchasing this theme but I see there are a lot of complaints on the theme and especially the support response time. Are all the features listed on the theme working well????
Hi There, All features are working fine, our suppor timing is clearly mentioned 11 am to 7 pm +5 GMT Monday to Friday, response time can be up to 2 working days depending in ticket queue, apart from that due to a lockdown situation caused by COVID-19 support response can be further delayed.
