6431 comments found.
Hi there, is there a manual for migration process? I have a site what is built on newspaper theme and would like to move all contents from there to new jnews theme that I purchased. Would you please direct me to the right place to learn how to do this? Thank you for your help in advance!
Hi joonillee,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
The upload button in this demo does not work ???
Hi simonsitto999,
Yes, the upload button on this demo contains an empty link. Did you want to use that demo on your website?
Thank you
Yes please
Hi simonsitto999,
In this case, you can import that demo to your website using the Import Demo feature. Please ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
I have added the Analytics code to the specified section, but data cannot be provided. I have used Analytics for years. I know how to use it. However, although I add the code here, it does not measure. There was no problem with the other theme. He was measuring. I wonder why? https://hizliresim.com/cX9tkk
By the way, I added it from the customize section.
I added it from the header part, it still does not measure. Very strange
Hi Msttug,
You can put the analytics code on the customizer and you just need to put your analytics code, ex: UA-XXXXX-Y
You can check this image for more info https://www.dropbox.com/s/9mgu9rd7yldq8we/Screen%20Shot%202020-11-26%20at%2009.27.58.png?dl=0
FYI, we are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi Can i check, I m installed a custom post type, but the custom post type cant show the wp bakery , can you advice more? thanks
the plugin i installed is ” custom post type maker” https://wordpress.org/plugins/custom-post-type-maker/
Hi kally_chong,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Good day,
How do we download a previous version of the theme? The facebook video embed is not working as it use to. We use to just paste the link of the video and it would work. Now its only by using the embed code.
Hi aquagd,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi! Is it possible to disable “The Sidefeed” on single posts, so one can have a full width image? Say example template 5 for example…..
Hi poeten11,
Yes, it’s possible. You can disable the sidefeed element.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
Thank you for the answer. I was vague on my question. I mean is it possible to have it on the homepage, aka startpage, but disable it on single posts.. I will by it and hope you can provide me with a code to disable it on postpage basis.. Cheers!!
Nevermind – I found a solution in previous comments – add_filter(‘theme_mod_jnews_sidefeed_enable’, function($flag) { if ( ! is_home() && ! is_front_page() ) { $flag = false; } });
return $flag;Hi poeten11,
Yes, you can use that code. It would be better if you use JNews Child theme to avoid losing the custom code that you made when doing theme update.
Btw, if you have further questions, please ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Thanks!!!
You’re welcome poeten11
Its close to months, I have had a preoblem with the main menu, its not showing, plus there is social media icons Titled, “Stay Connected test” I need to change it, but all in vail
Hi ruraara,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, i use elementor but i dont see element: Jnew module, jnew slider, jnew post, ...
https://pasteboard.co/JBNh5ClE.jpgThanks
Hi lienkhuong,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, I purchased this vial elements I have tried many times to verify the purchase but it won’t let me and I have no way to connect you for help in doing so. Please help?
Thanks Luke
Hi lukesherren,
You need to purchase JNews from the ThemeForest market. https://themeforest.net/item/jnews-one-stop-solution-for-web-publishing/20566392
By purchasing JNews from ThemeForest you will get support service, automatic theme update, and able to activate the theme license.
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
Can i change the thumbnail default crop size? I mean the ratio… I have old site that image size is 1200X628. but in jnews ratio is diferent. can i change it. can you please explain how to do?
Hi suraifahamed,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello I have JNEWS 6.5.2 and I can make post with it anymore ADD MEDIA dont work and no headlines are showing… other stuff is also not working. how do I fix that??
One more thing if I did buy the new version how do I then update from the one I have to the new version WITHOUT loosing my post and all others things ?
Hi TPJensen,
Before doing theme update, make sure you already have backup for your website.
If you need further help, you can ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hello Guys,
After a flawless half year of usage, I found the first issue what I was unable to solve alone. When I use on the main page (probably doesn’t matter which page) the Youtube/Vimeo tab, I can’t see anything on the playlist despite I put 3-4 video separated with a comma. Does not work. I tried with youtube links, with vimeo links, do only a comma, did also a comma and a space, nothing helps.
Any suggestion?
Problem solved guys. I had to put my YouTube API key in customization.
Hi TheDutchPhoto,
Glad to hear if you already solved the problem.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, I have a few questions before purchasing, 1. Can I upload and use the desired font manually? Because google font does not support Georgian language unfortunately (აბგდევზთ) 2. Does the theme have full support for elementor builder? 3. If the theme has any unresolved issues, will you get my money back? Thanks…
Hi gizo23,
1. Yes you can. JNews have a custom font option and you can use this option to upload certain font that you want to use on the website.
2. Yes, JNews support Elementor page builder.
3. Yes, you can ask for a refund.
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
Thank you, I will definitely buy it, I also have a question, does the “PlayIt Template” have an internal player?
Can you more elaborate about the internal player?
Thank you
Video player plugin
For video player we use HTML 5 (mediaelement.js).
Thank you
WPBakery Page Builder version how to update this ? When I click for asked for enter liscence . please help me
Hi NSTV,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, menu disappeared after updating, how can it be fixed please???
https://ruraarapost.comHi ruraara,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Poor communication. posted on support forum. TWO days passed – NO response.
Hi Zviadi,
Please be patient for a while. You posted your support ticket during weekend. Please check our support policy here https://support.jegtheme.com/support-policy/
Now our support team still checking your support tickets.
Thank you
Hello,
I am trying to import demo. Why does it only have Import Visual Composer Content and NO Elementor Content????
Installing plugins stated only to install one page editor ONLY Visual Composer or Elementor. I only want to use Elementor..
Please help!!!
Thanks,
Never mind.. I found the answer. It is a toggle field ..
Hi simonsitto999,
Glad to hear if you were able to solve the problem.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Is it possible to use the Personal finance or Tutorial demo without page builder?
Hi nusto,
If you want to use that demos on your website, you need to use page builder. You can use Elementor or WPBakery plugin. We have import feature for both builders so you don’t need replicate it from scratch.
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
Hi my website is showing crazy slow load times – When testing with GT I am getting that there is a 25 second blocktime seems like from this https://i.imgur.com/FCU8Q7K.png could you please help?
Hi eli1356,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, do you have an example of how the Woocommerce webshop would look like from a frontend view?
Hi vlieglesdeal,
Thanks for interesting in JNews.
You can use WooCommerce with JNews. For the demo, you can check it here https://jnews.io/personal-blog/shop/, https://jnews.io/pets/shop/
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
