917 comments found.
Hello,
I have purchased and installed the theme but i could not found the logo change area in the admin panel. Do i need to activate the theme?
Purchase code: 476914bb-9f14-4040-b3a5-5021c9909b09
Thank you
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Is the theme is free of Elementor Pro version? Or we have to purchase it separately? Thanks.
Sorry, our theme not include Elementor Pro version and you also not needed to use Elementor Pro version. Please use Elementor free version for your website. Thanks
Hello can you please answear to my questions? 1. Iam a member at envato elements. i downloaded the onum-seo-marketing theme from envato elements. Is it the same theme that you have on themeforest with the same futurers? Is it compatible with woocommerce subscription ?
Hi,
Onum theme on Elements and Themeforest are similar.
It’s compatible with WooCommerce but I’m not sure about WooCommerce subscription. But you can contact the plugin’s author to be helped.
Thanks.
Hi, We are using your theme to build our new website and it’s working out well for our needs. However, each of the internal pages has the same top background banner eg.: https://thingularitynow.com/newsite/index.php/it-services/ or https://thingularitynow.com/newsite/index.php/industrial-machinery-iiot/ or https://thingularitynow.com/newsite/index.php/cloud-analytics/
Is there a way we can change the top background banner image on each page to an image of our choice? This is very important for us. Please let us know. Thanks Ratnesh
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, Just wanted to check, if you may provide us with any resolution on our issue. Thanks Ratnesh
Hi, please follow this: http://oceanthemes.net/docs/engitech/on-off-page-header-in-pages/
Hi, im making a website with your theme, great work! Just a couple of questions. For some reason the single blog item uses a different header as the blog page, I really cant find out where to change that, can you help me out? Single blog: http://staging-sportzeeland.kinsta.cloud/sportprotocol-verantwoord-sporten-kinderen-en-jeugd-beschikbaar/ Blog: http://staging-sportzeeland.kinsta.cloud/nieuws/ I want the same header image for both.
Second question, maybe not related to the theme but maybe you can help me out, when you scroll down to the bottom you will see a contact form for webinars. For some reason there is a border around the area of the contact form that I cant remove, can you help me out? http://staging-sportzeeland.kinsta.cloud
Thanks in advance! Greetings Leendert
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
We have a problem with page headers. We have them activated to be shown on all pages but when we create a new page it does not appear. What we do is deactivate the theme, activate it again and then the page header appears. Why is this happening?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
HI, i need to resize the footer, it’s possible? I need to make small footer
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
HI, I like the theme. I would like to know do you have a full screen slider option with transparent header.
Regards Sumesh
Hi,
Our theme support header builder and you can easy to create any header transparent for your website.
Thank you
Hi, I just bought the theme and used the one-click installer. When I go on the cart page it just says [woocommerce_cart] instead of showing the cart, please help and thanks!
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Can i Try the theme before buying?
Sorry, we have not to the trial theme for customers. Thanks
Hi,
Sorry, we don’t provide a trial version now. Please tell us if there is any anxiety. Thanks.
Revolution Slider is not included in file
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I have downloaded twice today and each time says missing CSS style stylesheet
8cf971d7-ac91-473f-80c8-f2198f27e00d – 25 Nov 2020 REGULAR LICENSE
Please advise! Thanks
Hi,
Please extract / unzip your download file to a folder and find engitech.zip file to upload/install.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How Many plugins does have this theme ?
Hi, you can check here: http://oceanthemes.net/docs/engitech/how-to-install-plugins-included/
Hi there, when i try to upload the theme, zip file…i get – the uploaded file exceeds the upload_max_filesize directive in php.ini? .. thanks! N
Hi,
Please config your hosting before upload / install the theme and import demo content: https://oceanthemes.ticksy.com/article/15372/
Thank you
Hi, I trust you are well.
I am having difficulties with my theme as some of the content gets greyed on mobile and tablet versions of the website.
Kindly assist.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
This theme has an issue in safari MacBook. When I slide to right there is a white space.
Can you check and let me know.
Thanks,
Hi,
We’ll provide a update version of the plugins for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello! I’m unabble to find anywere the section to edit the logo from the theme
Hi,
We’ll provide a update version of the plugins for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Logo issue, submitted the ticket.
Hi, please check you ticket now. Thanks.
Hi,
Please don’t worry, our developer will check and support for your problems as soon as possible.
Thank you
Hi, How do I change the site logo?
Hi,
We’ll provide a update version of the plugins for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
remove progress loader
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
