11494 comments found.
How can I see how a ads is uploaded and I want to make sure that all ads oked/checked before they would go live.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, with the Listify theme you can see how the listing ads are summited by users via the frontend through our demo here. Once the listing is submitted the site admin verifies the the listing by either approving it or disapproving it. As it stands we do not have a demo for the backend to show you this.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I’m a beginner with wordpress and I think your theme is perfect for my needs but before to purchase it I have some questions.
I need a theme that uses posts as database and could be searched with internal searching engine system and classified by post categories. The posts will be linked videos from YouTube. I would like video previews (thumbnails) to appear on the home page. Are possible these features?
Thank you for your support
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the Listify theme (See Demo) is a listing directory theme that showcases different listings. It does have a custom post type named “Listings” for that specific work other than the normal posts section on WordPress. With the Listings section you can group your listings based on category and their location as well. You can also add videos within the listing you need to showcase, but use a featured image on the archive pages, homepage and search results page. There is no functionality to display video previews on the thumbnails.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, in the opening hours widget, if in a day we add two sections of hours it duplicates the line, is it possible that they appear on the same line? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, at the moment this is not possible as it might require some custom work within the section.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
is there a demo of Extended Location plugin? i need Near Me to be my default
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the main listify classic demo do use the extended location. Simple clicking on the location compass icon under the search bar which will prompt you to allow the site to detect your location. Here is a doc explaining how to enable auto location.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Am interested in buying your theme but i have some few questions:
1. I would like to hide author profiles of users who register to post their adds on the site and show only one profile on all all ads regardless of who posted the ad. Is this possible?
2. If am able to change the author for all ads to a default one (refer to question 1), can i also send all direct messages to the default author i set up?
3. Can i sell products like phones, laptops, etc where users can actually checkout on the site?
Hope you’re doing well and thanks for reaching out.
With respect to your query here,
- You could just remove this widget from the listing page. Alternatively you can use the widget visibility plugin to show/hide the author profile widget depending on the role.
- You can use our Private Messages add-on. This will keep all messages internal and will require users to be registered. There is a free option where any Guest user can send an email to the Listing owner no account required.
- You can link products to the listings you create using the WP Job Manager – Products plugin, see this doc for more insight.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
Is there a way to embed reviews on external websites, please?
Thanks.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, for reviews, users can submit review on listings on the website but not embed on external websites. Please check more about the Reviews plugin.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
No response regarding my refund request…..please tell me when can I expect a reply…...it’s been more then 2 days …...
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we did issue your refund request. You need to check your email. Also it may take 3 -5 business days for Envato to completely process it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pré-pruchase questions: 1 – Can I limit the amount of listings an user can create based in a category? EX: Category Products – Limit: 1 listing/ Any other category – Limit: 10 listings. 2 – Can I charge an automatic percentage of fees? EX: I get 3% comission in any service booked through the website. 3 – Is there an option to change the currency automatically based on which country the listing is based on? 4 – Is there an option to have listings based on the person’s IP? EX: The person is from Ireland so the first carrousel of listings it sees on the homepage is only with listings from Ireland, 5 – Is it possible to have automatic delivery taxes with an input adress? EX: Someone want’s to order food so the restaurant can charge Food + Delivery. 6 – Besides email, is there an option for SMS notification? 7 – Is there any Pop-Up built in plugin in the theme that I could trigger with specific actions from the user?
Hope you’re doing well and thanks for reaching out.
With respect to your query here,
- You can limit the amount of listings a user can create through creating listing packages using the listing payment plugin. The plugin allows to charge users also to create listings while also restricting how many listings they can create. However, you can not limit them based on categories.
- Yes, you get some commission using the WooCommerce Product Vendors plugin. It has the option to earn a commission from products Listing Owners create.
- You can use any currency with Listify! The WooCommerce plugin does allow you to choose multiple currencies for your website however not based on location.
- As it currently stands, this functionality is not possible.
- This is something based on the Woommerce. It should show depending on how you setup taxes on your website. Within the theme there is none.
- Unfortunately, as it currently stands there is no integrated feature to provide an option for sms sending. Implementing this would entail some custom work.
- This fuctionality is also not available as it ma equire custom work to achieve it.
Hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I use mapbox, but there is always a notification saying I haven’t entered the google map api key, and so certains features will be disable. Is mapbox works as well as google map? Is it work without google api? What are these feature? Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we use MapBox as alternative. Mapbox is a service that uses a platform called “Open Street Data” to display maps. It does not provide services to lookup geolocation data based on an input location directly, which is what Google Maps is used for. You need to insert the Mapbox access token. There is a setting within Appearance>Customize>Listings> Map Settings. Where you can enable Map Box. See here for more info here.
I do hope this info helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi ! Questions before eventually buying this :
I’d like to create a directory website with 3 different subscription plans (for businesses who want to have their listing), and with each plan giving access to a different listing view on the frontend (for instance, the free plan will show only a line with basic details, the “pro” plan will show the listing with more infos, etc…). Is this possible ?
And second : if somebody is on a free plan, can he switch to another plan ?
And finally : can we set the subscription plan to allow the creation of, let’s say, 3 listings (each in different categories, f.i.) ?
Thanks advance for your reply !
Eric
Hope you’re doing well and thanks for reaching out.
With respect to your query here, you can create listing packages that are subscription-based but you will need both Listing Payments and WooCommerce Subscriptions to create recurring packages.
Users can always upgrade to another plan if they wish to.
Next, you can limit the number of listings users can create but this is not based on categories. Please see the doc here.
I hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi! i need refund for the theme….how do i apply for it …....just a couple of hour ago i bought your theme , i’m not satisfied with the theme ’’ almost every features is premium , which i cannot afford to buy (that include social login is 79usd $, Listing payment 29 usd$, even no option for claiming the listing )...... i didn’t knew that before purchase’’ please please please let me know the procedure for refund….....
Thanks for the suggestion and we really appreciate your business with us! While we don’t offer free cost for the plugins, we do want to make sure our customers are getting the most they can for their money. We do plan to add additional free plugins in the coming future.
Also you can substitute with other third party alternatives as to achieve your desired result.
In any case you need a refund you can request one by visiting this link on Request Refund here.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you very much …..I have sent a request for refund…..
Hi ….I haven’t receive any response or update for my refund request…..it’s been 2 days .
We have given the refund it may take 3 – 5 days for processing to take place.
Thanks for your interest!Hello. I have a question before I buy. I would like to know if you are compatible with the plugin which allows to make WCFM Market Place? and if your theme allows for a multi seller Marketplace with wcfm?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Unfortunately, Listify does not support the WCFM Woocommerce Front End Manager. Right now we only support using WooCommerce extensions like the WooCommerce Product Vendors plugin. Kindly note that Listify is designed as a Directory theme. Unfortunately it is not designed to be a Marketplace theme. At least it does not have ALL the components to be a complete marketplace. I would recommend that you check out our Vendify theme which also uses Product Vendors plugin as a marketplace site.
I hope this clears up things. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it possible to set an automated email to the listing email / owner when a new submission is created that provides a link to their listing, and information about how to claim it and what they can do with it?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, you would need to custom code for this function or perhaps a custom plugin that works with a mail service like Mandrill, Mailchimp, Sendcloud so when a new submission is made, it sends out a custom email to the listing owners asking them to claim their listings, this is not currently possible with our theme and plugins. However, by default the theme does have a section whereby after a user submits their listing, they still have to claim it, or someone else can claim it. It’s up to the admin to confirm the actual ownership.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
9. Is this suitable for advertising complex/ technical items such as cars and boats which have multiple fields and specifications? or just for simpler items such as bars/ restaurants?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, yes you can use the theme to display all types of items. If you need to add additional custom fields to your specific listing we always recommend using the WP Job Manager Field Editor plugin to include custom field for your listings.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello
Please could you answer some questions before we purchase?
1. Is there a full screen map view i.e. all ads on a map full-screen?
2. How quick do you typical respond to support requests?
3. Do you offer the standard envato ‘no refunds’ policy or something more customer focussed?
4. Are there pages for a regular woocommerce shop included, to sell any woocommerce products (simple, variable, group, bundles)?
5. Can video links be included on each ad?
6. Is elementor page builder supported?
8. Is there support for Open Street maps?
-
Hope you’re doing well and thanks for reaching out.
In relation to your questions here, below are some responses
- All the listings are displayed in maps on the search page to identify their location You can toggle full screen map view also. Please see the demo here. For the Single listing page, you can view the map in full screen by clicking the fullscreen toggle of the map. Please see the demo here.
- We respond to support tickets within 24hrs. Urgent tickets may be responded to more faster. However we are not available during the weekends.
- We do offer refunds as per the Envato Refunds Policy. See how refunds work here.
- There is support for WooCommerce products, where they are shown on the listing pages. Users can add the same product to any listings that are created. Here are some docs to guide you on this: Linking Products, Sell Products
- Yes, you can add a video link which will display the video anywhere on the Single Listing pages body. See the demo here.
- Within the new updated we mainly integrated Elementify into the theme, of which provides support for Elementor in the theme. I would recommend checking out our blog post here for more details on this: Elementify Doc.
- Right now we do not have the ability to use Open Street Maps.
I hope this information clarifies your questions here. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have thousands of listings I need to import, when doing this I need to set the geo-location details during the import. I can use a tool like WP All Import and select the relevant custom post type, but can you tell me if it is possible to set the location during the import? If not then this theme is no good for me. Thanks.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, you can perform a bulk import using the free WP All Import plugin and the free Listify WP All Import Add-On which allows you to import listings that are stored in an XML or CSV file. Please see the doc here. However, you will still need to enter the geolocation data either before or after the import is done. Apparently, there’s no existing way to set the location while the import is happening.
I hope this clarifies things. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
1. Is there any option to search for a listing based on the postal code of a location?
2. Is there any possibility to add a listing to one’s favourite list (As an user searching for something)?
Thank you!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the site users can search by postal code on the location field to return results near the postal code. If any listings are within the radius settings, you will see results!
Next, any user can add his or her own listing within the site depending on how the site owner has set his options. You can favourite a listing which will be marked as your favourites but you may have to have an account for this.
I hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you!
Much Welcome!
Hi, I would when you click on the listing adress, it open the map or gps appli of the phone. Is it possible ? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the current version of Listify still allows you to click on a Listing map and have the Google Maps app open. Try it on our demo and on a Listing map click the “Get Directions” on the single listing page or “Google” logo icon on the map.
I hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Most users of my website have an iphone and prefer to use the appli “Plans”. So If I understand, it’s not possible ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we have not done any tests on how our theme can work with the above said “Plans Application”. We only focus with websites at this time. However, even though our theme is well responsive and works well in any device environment including iPhones. Your users will easily be able to navigate across your site with the theme and also integrates well with Google Maps mobile application.
I hope this clarifies things. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
OK. Thank you.
Much Welcome!
Hello, I would like to know if in the rentals instead of selecting by days could be selected monthly and also by hours.
I would like to make a platform where you can rent gyms by the hour or monthly at X hour
Hope you’re doing well and thanks for reaching out.
With respect to your query here, our theme uses the WooCommerce Bookings plugin which does have the ability to create custom availability settings to include hours and custom date ranges. See here for more information here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Guys,
So I’m guessing these options don’t work anymore, this seemed to have happened since taking over Astoundify and doing updates over past months.
https://kb.astoundify.com/article/850-collect-custom-address-information/ https://listify.astoundify.com/article/652-add-a-custom-address-format/Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we shall have a look into this. In any case it is not working, we will check it out to see if it can be updated in line with our theme’s algorithm.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
Much respect and much appreciation, hopefully you guys will be able to.
Howard
Alright you’re welcome!
Hopefully they won’t take forever to look into it, I’m pushing things as much as i can.
Someone is checking on it. Please be patient and we will let you know if the codes are still compatible with our theme.
Thanks!
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