6422 comments found.
Can i change the thumbnail default crop size? I mean the ratio… I have old site that image size is 1200X628. but in jnews ratio is diferent. can i change it. can you please explain how to do?
Hi suraifahamed,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello I have JNEWS 6.5.2 and I can make post with it anymore ADD MEDIA dont work and no headlines are showing… other stuff is also not working. how do I fix that??
One more thing if I did buy the new version how do I then update from the one I have to the new version WITHOUT loosing my post and all others things ?
Hi TPJensen,
Before doing theme update, make sure you already have backup for your website.
If you need further help, you can ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hello Guys,
After a flawless half year of usage, I found the first issue what I was unable to solve alone. When I use on the main page (probably doesn’t matter which page) the Youtube/Vimeo tab, I can’t see anything on the playlist despite I put 3-4 video separated with a comma. Does not work. I tried with youtube links, with vimeo links, do only a comma, did also a comma and a space, nothing helps.
Any suggestion?
Problem solved guys. I had to put my YouTube API key in customization.
Hi TheDutchPhoto,
Glad to hear if you already solved the problem.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, I have a few questions before purchasing, 1. Can I upload and use the desired font manually? Because google font does not support Georgian language unfortunately (აბგდევზთ) 2. Does the theme have full support for elementor builder? 3. If the theme has any unresolved issues, will you get my money back? Thanks…
Hi gizo23,
1. Yes you can. JNews have a custom font option and you can use this option to upload certain font that you want to use on the website.
2. Yes, JNews support Elementor page builder.
3. Yes, you can ask for a refund.
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
Thank you, I will definitely buy it, I also have a question, does the “PlayIt Template” have an internal player?
Can you more elaborate about the internal player?
Thank you
Video player plugin
For video player we use HTML 5 (mediaelement.js).
Thank you
WPBakery Page Builder version how to update this ? When I click for asked for enter liscence . please help me
Hi NSTV,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, menu disappeared after updating, how can it be fixed please???
https://ruraarapost.comHi ruraara,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Poor communication. posted on support forum. TWO days passed – NO response.
Hi Zviadi,
Please be patient for a while. You posted your support ticket during weekend. Please check our support policy here https://support.jegtheme.com/support-policy/
Now our support team still checking your support tickets.
Thank you
Hello,
I am trying to import demo. Why does it only have Import Visual Composer Content and NO Elementor Content????
Installing plugins stated only to install one page editor ONLY Visual Composer or Elementor. I only want to use Elementor..
Please help!!!
Thanks,
Never mind.. I found the answer. It is a toggle field ..
Hi simonsitto999,
Glad to hear if you were able to solve the problem.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Is it possible to use the Personal finance or Tutorial demo without page builder?
Hi nusto,
If you want to use that demos on your website, you need to use page builder. You can use Elementor or WPBakery plugin. We have import feature for both builders so you don’t need replicate it from scratch.
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
Hi my website is showing crazy slow load times – When testing with GT I am getting that there is a 25 second blocktime seems like from this https://i.imgur.com/FCU8Q7K.png could you please help?
Hi eli1356,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, do you have an example of how the Woocommerce webshop would look like from a frontend view?
Hi vlieglesdeal,
Thanks for interesting in JNews.
You can use WooCommerce with JNews. For the demo, you can check it here https://jnews.io/personal-blog/shop/, https://jnews.io/pets/shop/
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
halo sir, I love jnews with playlt theme. In video mode, there are submit post and upload video choice for whole user. As my question, how to combine video and gallery post together just allow user to choice gallery or embed video link in header?
Because I would like to show gallery in video mode on this theme and allow the gallery post (replace video) to add into favorite, watch later, add to playlist(like folder function).
It means how to change video format post to allow gallery function. And allow empty video link if image attached in gallery when upload?
Hi wingonsin,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Does jnews support embed youtube live straming video?
Live streaming is a must feature for video site. When will jnews add this feature?
Thanks.
Hi simonsitto999,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello,
Does this theme depends on a page builder?
Hi nusto,
Thanks for interesting in JNews.
Page builder, it’s optional. We have a shortcode builder feature that you can use to add the JNews module element into your post or page content.
But if you want to replicate the JNews page layout on our demos, you will need to use Elementor or WPBakery page builder. No worry, WPBakery page builder already included on the theme package and for Elementor you can download from WordPress.org, both are free.
Let me know if you have further questions.
Btw, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Thank you
HI,
How can i disable stiky sitetab from site. check the image http://prntscr.com/vmuk3z
Hi chat4smile,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, how do I set the post title in the editor to Capitalize each new word?
Hi misterman,
Currently we don’t have this feature, but you can achieve that by using CSS code. For example, you can use this code below and put them on the Customize > Additional CSS:
.jeg_post_title {
text-transform: capitalize;
}
In this case, you just need to modify the CSS selector.
For further help, you can ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Btw, JNews is on discount now. If you want to use JNews for another website or project, this is the right time. Grab it fast before the discount end.
Thank you
I cant upgrade WPbakery can anyone help?
Hi Tonyismail,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi I want to purchase this theme, however I used a nulled theme to test (Because once purchased I cant get refund if i dont like it – sorry but theres no otherway to deep test the theme),
anyhow, I noticed that in the single post, when you creating a post that is. The override options, when you want to override the default post layout, you have then go and set the layout for EVERYTHING (In the gutenberg editor, override section)
I feel this is very cumbersome, because say if you only want to change the featured area, say its a video, just to change that you now have to go and activate everyting again in the override section. I feel this wastes a lot of time.
I purchased the Jannah theme, and in that theme, when you change the post layout, of the featured section, you dont have to go and then select the more posts, and all the other features again.
Can you make this feature in the next update? and are you guys going to be having a sale for cyber Monday?
I purchased the theme…
Hi Raman236,
Thanks for purchasing JNews.
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
social share icons don’t show up..
nevermind… they are back again..
Hi fkdl4563,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, the Envato API Personal Token is returning (403).
The message is: The scopes failed to load: The API returned an error (403 – )
Please kindly look into this. Thanks
Hi Blessme080,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
