13532 comments found.
In the theme import Media files are interrupted and installation fails. Please tell me the solution
Hi itdanja,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
Sincerely
Hi, may i know how can this education theme earn profit?
Hi alexlim91,
Like all other businesses, we get profit through our sales.
Sincerely
Normally what way to earn like this kind of education?
Hi alexlim91,
We sell our theme. That is the way to earn profit.
Sincerely
Hi, i mean after install this theme, as the admin how can make profit from this kind course business, because i am new in this part
Hi alexlim91,
You can sell your courses on your website.
Sincerely
Hi, actually i plan to open for other instructor to sell their courses but if do like this dont know how to earn
Hi alexlim91,
You can set the payment account is yours and set commission for those instructors.
Sincerely
I got ask you guys help me to set up that setting but nobody setup for me just only set the user and the documentation is already didn’t explain well about MLM. I ask many time also nobody reply feel very very bad with you guys support service if cannot support please dont waste our time, just refund thank you
Hi alexlim91,
We have replied all your comments here. Where you didn’t get the reply?
If you buy our theme, we will configure it for you.
Sincerely
Hi belghoultechno,
What we can help you?
Sincerely
“Register” button is not appearing in the top menu after adding the Thim login pop up widget in the toolbar.
Would you please help to fix it?
Hi alrafi21,
That is a setting on your website. Please go to your Dashboard => Settings => General => Anyone can register, enable it.
Sincerely
Thank you so much for the help.
Need URGENT help!
“Envato API system has occurred error. Please try again later!” this message is shown while I get start the theme after installation.
Basically, I installed successfully in my main website for the first time after purchasing. I did not face any kind of problem at that time. After that, I just check another theme demo in my second website after uninstalling the theme from my main website. I did not install the theme on both website at a time. Firstly I uninstalled it from my main website and the installed it in my second website.
Now I am unable o install in in my main website though I have uninstalled from my second website already. This message is showing at the time I start to set up the theme after installation. It can not be logged in with Envato account.
Please help to fix it.
Hi alrafi21,
We have replied to your topic on our forum. Please check it.
Sincerely
Thanks a lot for the help.
hello
1) i bought this theme and now i want to add option for student where they can chat with instructors how can i add this and which plugin should i use.
2) i want to add forum for students one forum for each course please also guide me about this.
3) on how many sites i can use theme licence?
Hi Sheraz82,
1. We don’t have the feature to create a chat between students and instructors now.
2. If you use plugin bbPress, you can create a forum for each course in the course settings section, you can see in this picture: https://prnt.sc/vo3dnl
3. You can use our theme on many sites but on only one domain.
Sincerely
1. can you please recommend me any other external plugin or any other way for student and teacher chat? 2. i didn’t your 3rd point “on many sites but on only one domain.”
Hi Sheraz82,
1. We don’t use any plugin which has that feature.
2. One domain like abc.com can have many sites like abc.com and xyz.abc.com. We support one domain with each purchase code.
Sincerely
There is an error when you try to reset your password. The error “Invalid Key” appears every time, so resetting a password is not possible. Please fix this problem. It’s a pity that new bugs are discovered here daily.
Hi til21,
Please limit your support and create new tickets on the forum for us to check for you. Or can you double-check if you are using any external plugins? If so, try disabling them and check again.
Sincerely
Hi luongtrainer,
We have responded to you on the forum, please follow the responses on the forum.
Sincerely
Hello friend. I have a running website and everything is great. I want to change de style from the “Main Demo” to “New Edu”. Can I just import it and it will work? Thanks for your cooperation, understanding and help.
Hi joaotostes,
you can import the demo again, go to Eduma / Import demo / Select demo you want to use. https://prnt.sc/vn8ywq
Sincerely
That’s great! So anytime I want to change the demo, I can change it? No risk to have a problem/broken site? Thank you very much.
Hi joaotostes,
Yes, you can change the demo whenever you want, you should backup your website before doing this.
Sincerely
Hello Several questions How to Clear Course Categories How to connect woocommerce for payment, to your theme How to Complete the Curriculum Do you have documentation for the operation and payment of courses with woocmmerce I am lost, I have the impression that I do not have all the information or the theme is super complicated Thank you
Hi philltana,
- You can go to Learnpress/ Courses/ Categories. - You can learn more through this article https://thimpress.com/knowledge-base/setup-woocommerce-system-courses/
Sincerely
I could no longer wait for the support response. I reinstalled themes. Let me remind you
1. So far, I have had a remark that I cannot change the content because it disappears from the display after the change.
2. After the update, the template crashed. I asked you for an answer to question 1 and I got an incorrect answer from you and you didn’t help me. After that I asked for help for question 2 and never got an answer after which I reinstalled the topic.
Now I’m asking questions again and I don’t intend to ask the same questions on your technical support site anymore because I’ve already asked and left FTP data there.
Question:
a) Will I have problems with the update wp theme EDUMA so the site crashes every time?
b. Because I never got the correct answer to question 1, I’m asking it again and if you don’t understand the problem, you can take the time to watch the movie I made. After editing the text, the modified text becomes invisible. Now I’m afraid to move on because I’m no longer sure of the quality of the topic and the amount of bugs it has, and I believe it will appear.
https://artefakt.rs/error/error.htmlc.) What is the point of support if I never get an answer or the answer is not correct? In case you can’t answer me correctly, please refund.
Hi Artloper,
Regarding the error in the video, when you edit it, be sure to add the text tag you want to fix. . then it will show up. Sorry, we answered you on the forum but didn’t get a response from you.
Sincerely
<div class="thim-register-now-form">
<h3 class="title">Error Error!!! Display: none, after
after changing the text the text disappears</h3>
[contact-form-7 id="85" title="Get It Now"]
</div>
What you wrote makes no sense or I don’t see it well. Where is the unclosed tag here? These are your codes, and I only replaced the contents of H3?
another question, how to access the course categories
Hello I noticed that you only offer Paypal. Is it possible to have other means of payment and have the choice of wocommerce payment methods
Hi philltana,
Yes, you can use payment gateways supported by WooCommerce.
Sincerely
great, thank you
I can’t access my site dashboard and when I reached your support, they wanted the credentials. After giving it no response from the support and site is not working. (Ref #628878) Instructors and students are complaining!!
Hi almehsan,
We have just replied to your topic. Please check it.
Sincerely
You all wanted the hosting access yesterday and after I sent it now replying and saying it’s not accessible. Now again I have updated the details. Pls treat this urgent!
Hi almehsan,
We have replied to your topic. Please check it.
Sincerely
But issue is not fixed., You all have deactivated the important plugins – frontend, certificates
How do I manually assign a course to a user?
Hi Afflict,
You can create order in LearnPress => Order => Add new, then choose the course and user you want to assign, you can see in this picture: https://prnt.sc/vmjb9m
Sincerely
Hi, does this online course theme offer the following:
1) Student course reviews 2) Student discussions 3) Student surveys 4) Voice over PowerPoint presentation tool 5) Prerequisite lessons 6) Require video completion 7) Offer payment plans 
Bundles & memberships 9) Add-ons (i.e. non-course like consulting time) 10) Create hidden courses/invitation only courses 11) Affiliate sales with code / Coupon code
Thanks!
Hi missmogulette,
1. Yes, students can review the courses.
2. We have comment section in single course and if you use bbPress, you can create forum for each course.
3. You can add your Google Forms in your lessons.
4. We don’t have this option now.
5,6,7. Yes, we have these features.
9,10,11. We don’t have these features now.
Students can buy the course with the coupons you created in WooCommerce.
Sincerely
Thanks for your response.
Regarding 7) Offer payment plans… can I set the terms of the payment plan (i.e. total cost of the course $300 / student call pay full price or pay over 3 months @ $95.00)
And 12) Do you offer Stripe as a payment method as well as Visa, Master Card and American Express?
Thanks!
Hi missmogulette,
1. That is configuration from plugin Paid Membership Pro, and yes, you can do that.
2. You can use all payment methods supported by WooCommerce (included the payment methods you mentioned).
Sincerely
Hi thanks for the additional information. One last question. I currently have a website under WIX but need to add a course curriculum that is customizable and extensive that WIX currently doesn’t offer. Can I use this WordPress course theme to be hosted on WordPress under a different domain name and point the entire url to the course page under my WIX website so my visitors can go to my main WIX url website to have access to everything I offer?
Hi missmogulette,
With our LearnPress, you can create a course then add an external link to that course. “Buy this course” will change to the “Enroll” button, when users click it, they are redirected to the external link (your course from another system).
Sincerely
After student login, i want to show their order course only, how can i do that.
Hi tharthiha,
There is no option to do that now. We are working on this and will add this feature to the next versions.
Sincerely
Hi
I want to buy this theme but i have one small query. I am recently using the Avada theme for my WordPress membership website. Avada theme provides a fusion builder which is simply drag and drop and create pages easy way. I want to know you Education WP (Eduma) theme to provide any website(pages) builder like Avada fusion builder.
Hi sandeepmanudhane,
You can use Elementor, WPBakery with their drag and drop features in our theme.
Sincerely
Quando ficará disponível o desconto para black friday?
Hi christopherneiverth,
The Black Friday of Envato Market will start from Nov 24th to Dec 12th.
Sincerely
Hi, In my case, it’s a live online German language institute means all classes are on “Zoom”. I know we can integrate Zoom to this theme. But, can I create multiple batches from the whole students and show “Zoom” meeting to only one batch? For example : Meeting 1 for “A Batch”, Meeting 2 for “B Batch”. Like that. Only people in specific batch can see that Zoom details. If it’s possible, then for sure, I am going for this theme.
Hi Worksque,
You can create two meetings for two different courses/lessons, and only who are in that course/lesson can see the meeting.
Sincerely
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