992 comments found.
Hello, just to inform, that this theme core features is generating server error. I thing you guys need to update it.
2025/09/19 12:02:31 [error] 24330#24330: *553040 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “lists” in /home/xxx/public_html/redacted.com/wp-content/plugins/designthemes-core-features/visual-composer/modules/new/mailchimp.php on line 24” while reading response header from upstream, client: 103.136.58.102, server: redacted.com, request: “GET /product-tag/printable/page/2/ HTTP/2.0”, upstream: “fastcgi://unix:/opt/alt/php-fpm83/usr/var/sockets/rootc.sock:”, host: “redacted.com”, referrer: “https://redacted.com/product-tag/printable/”
Hi there,
Thanks for contacting us.
Sorry for the inconvenience you had with the theme.
Kindly share your details directly with us at support@wedesignthemes.com so that we can check and assist you with the solution.
Thank you
I cannot download the demo content! I send an email, you said you should do it, but nothing happend. I see there are more problems with it. Maybe time to find an other sollution to put demo content into the theme?? When are you putting the demo content in the theme now??
Hi there.,
Apologies for the delayed response. We have reset and re-imported the demo content as requested. Could you please check and let us know if everything is working as expected?
For your reference, here’s a screenshot: https://prnt.sc/c0FYeHGZqQyg.
Thank you for your patience and understanding!
Thanks everythings works now!
Hi jvdh217 .,
We’re glad to hear that your query has been resolved!If you have any queries feel free to ask
Could you please do us a huge favour and leave a 5-star rating on Theme Forest Your support would help us spread the word and motivate us to continue delivering great service.
Thank you!
The settings in my Buddha Panel are not allowing me to make any changes – I’d like to disable the top bar on my website but cannot figure out how to achieve this as all of the theme settings are frozen.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
in the customize tab of the website there are so many options in dcoumentaion but whem I install the theme there is no options available there.
& changing skins options is also not working properly
Hi.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
I cant install the demo content from unyson, plz help
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Regards., DesignThemes Support.
Hi.,
We have installed the theme and imported the dummy data. Please have a look.
Thank you, we look forward to helping you!
Note: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.
Note: we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 
I can’t install the demo content from unyson, do you have other method to download the demo content?
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
Hi, I received a license warning for an image in your theme. Can you forward the license of this image in your theme?
your theme image : https://i.hizliresim.com/g0ceimx.png my website : https://www.bursadisleksi.com
Hi, I received a license warning for an image in your theme. Can you forward the license of this image in your theme?
your theme image : https://kidszonedev.wpengine.com/wp-content/uploads/2014/01/about.png
my website : https://www.bursadisleksi.com
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
Hello. I installed plugin and I receive the following error: This page generated the following warnings:
https://***/wp-content/plugins/designthemes-core-features/visual-composer/js/admin.js:3:53: jQuery.fn.live() is deprecatedPlease make sure you are using the latest version of all of your plugins, and your theme. If that is the case, then you may want to ask the developers of the code mentioned in your warnings to update it.
I think the theme needs some updates
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi, I just sent the site credentials of my WP through the mail. Could you plz import the demo data for me?
When I install the demo data through Unyson, it didn’t success and prompted that the database has error.
Here is the error message: <Failed to create tmp table _fwbk_wp_wc_download_log. Duplicate foreign key constraint name ‘fk_wp_wc_download_log_permission_id’>
Already solved by myself, thank you
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Hi, Ok thank you. Do I need to send you the codes to access the php database or just the codes to access wordpress? Thank you
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Regards., DesignThemes Support.
Hello, I just bought the kids zone theme but I can’t install it, nothing works. I tried to install the demo version so that I can modify it afterwards but it doesn’t work. Thanks a lot for your help. (Excuse me if my English is not good but I am writing this text with a translator)
This theme is really complicated. Is it possible to deactivate the license of the theme I just bought and choose another one? I think I won’t be able to use this theme. In advance, thank you for your answer
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Good day, how to change the logo ?
Hi.,
Get into Admin panel > Appearance > Kids World Option > Layout > General > Logo
Please refer : https://prnt.sc/1169bqh
there is no kids world option. its kids zone and on the layout of the kidzone is different from the one on your screenshot. mine is written designthemes framework while yours is written bhudda panel, it also have options for logo uploads and all that while mine is missing those. please help i just purchased this theme
Hi.,
Sorry for the inconvenience,
Please refer : http://docs.wedesignthemes.com/dt_articles/dt-site-identity/
Please refer : https://prnt.sc/116h2o2
hi, i ‘d like to buy the theme, however i can’t register the support forum, is there any method to register?
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
I have updated the theme in my website and the slider becomes quite huge and doesn’t work properly. Also, many shortcodes show up as it is, instead of having their design. I’ve checked the support site but I’m not sure what has to be done: https://obolinha.pt/
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Thanks. Sent
Hi.,
We replied to your mail ID. Please check it.
Regards., DesignThemes Support.
I’m trying to add a social icon to the top header area, and followed your instructions to add this to the header.php:
<?php echo do_shortcode(‘[dt_social]’); ?>
That varies slightly from what you have posted in the example here: https://www.dropbox.com/s/8rkw7z1pa6kzxsk/topbar_social.png
Neither of these are working, they are giving me php syntax errors. Can you tell me what I’m doing wrong, and what the correct code is? Thanks!
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.Regards., DesignThemes Support.
I can use another color combination like blue, orange, green, brown?
Hi.,
Its., Possible.,
Please refer : http://docs.wedesignthemes.com/dt_articles/dt-site-skin/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Cloud or star frames can be exchanged for photo frames?
Hi.,
Yes., its Possible.
Would you support me on how to do it?
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Not good in support, buddy-press not working with themes. when contact with support they ask to contact with buddypress team. but in default theme plugin working fine.in other themes also working fine but issue with only this theme. no support from support team.
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Alle gängigen Malvorlagen sind auf supermalvorlagen.com für Kinder und Erwachsene. https://www.supermalvorlagen.com/
Hi raleighstoval.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any screenshot like references to our support team and we will gladly assist you.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello, I have several problems, when I try to put the demo in place I have these errors “The execution failed, Please check error.log” and after a while “Maximum execution time of 300 seconds exceeded in / home / aseldfrmdh / www /wp-includes/class-wp-image- editor-imagick.php on line 358 “Then, when I want to download images, I sometimes have HTP errors. Thank you
Hi.,
Thank you for contacting us.
Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://support.wedesignthemes.com/knowledge-base/server-requirements/Refer to the below link for HTTP errors when uploading or downloading images.
http://support.wedesignthemes.com/knowledge-base/http-error-while-uploading-images/If you have any other queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hello, I tried the new settings, it a little better succeeds. But suddenly, not everything has come, I have questions. How to integrate a video in the gallery that is visible on the homepage? on the home page is the gallery called ID or find ID numbers of galleries?
Hi.,
Thank you for contacting us.
1) How to integrate a video in the gallery that is visible on the homepage?
Please be more specific about your query.
Do you need to add the video into your gallery post or do you need to view the video as (featured image instead of video) the gallery section on the home page?
2) On the home page is the gallery called ID or find ID numbers of galleries?
Please follow the instructions in the below knowledge base link for finding the category Id.
http://wedesignthemes.com/support/knowledge-base/how-to-find-category-id/Regards., DesignThemes Support.
Hi.,
Thanks for the notification. This is our theme Bug we fixed now. So please, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will fix it in your end.
Regards., DesignThemes Support.
