1430 comments found.
Hi there the flyout menu is not showing when i navigate the website on an ipad retina in vertical mode. In landscape mode i see the desktop version while in vertical mode i see the mobile version, with the mobile logo, the search box and NO menu. how can i display the menu on mobile? thanks
(i’ve bought the theme)
Hi ShiningT,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
hii
how i can change the menu in rtl to bold font ?
Hi tamtam84,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I opened a ticket yesterday no reply till now
Hi tamtam84,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
its been 2 days i submit it 2 tickets one regarding my code and one regarding bold arabic font in main menu .
Hi tamtam84,
As I mentioned previously, the past 2 days have been the weekend and I don’t typically answer questions on the weekend. I will answer your tickets today and appreciate your patience!
Nice theme, but why doesn’t the theme have dark mode
Hi andikpjt,
That is something I plan to add to the theme soon.
next month? until when do you give the promo price for this theme?
Hi andikpjt,
I don’t have a timetable for the change, but it is high on the list.
Hi! Your template is very good. I have one question. I need replace Google Plus with Twitch. Google Plus is not available. I have this theme from envato and I don’t know how to change the google+ icon to twitch.
Hi radicalero,
I do plan on removing the Google Plus option (although if you don’t fill in the box, the icon will not appear) and replacing it with a few different social media options.
How I can add Twitch?
Hi radicalero,
While this is something I plan to modify in a future update, in the meantime, that is something you would need to modify on your own.
OK thanks. I will wait for it in future update. In the meantime, could you tell me where I can find the file what should be modified, for example the google+ logo to change to the twitch logo, since I can put the twitch link where google+ and I would only have to change the icon.
Hi radicalero,
Unfortunately, you will need to purchase the full theme license if you would like further support for the theme.
Envato don’t have support with the subscription? =(
Hi radicalero,
Unfortunately, support is only included when you purchase the theme from Themeforest and not from Envato Elements. So you will need to purchase the full license from Themeforest.
The theme is currently being sold at 50% off, just in case you were interested in buying it.
is that possible, we can write articles in ( indian ) Hindi language using this theme, please tell me this theme support Hindi Language or not.
Hi sahil4340,
Yes the theme comes with translation files that allow you to translate the theme into any language.
Seriously considering purchasing this theme but I was curious if the shop was optional? I do not have any plans on using the shop and would like to not have the cart button displayed anywhere. Is that possible? Thank you for your time.
Hi bombstriker,
Yes, that is completely optional. Woocommerce is a separate plugin and if you do not install it, the cart will not appear in the header.
That’s what I was looking for, thank you very much 
You’re very welcome!
If I buy this theme could i use for multiple sites with single license
Hi technasa,
You will need to purchase an additional license for each additional domain you plan to use the theme on.
my navigation menu and search bar is not working in zox theme need help.
Hi uzbhallii,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, I’m thinking about buying your theme today and I have some doubts: - the menu can be fixed instead of social media buttons? - can I ad as many ads I want at mobile and computer? - can I remove another content from post page (it show too many things)?
Hi lyhhss,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hii
I have 2 questions,
1- can i upload a demo which look exactly same the main demonstration which have main news in middle and surrounded by other news
2- is there a subscription where people can subscribe and get daily news from me ? thanks
Hi tamtam84,
1) Yes, the theme comes with a one-click emo import feature.
2) Unfortunately, this is not a built-in feature, but you may be able to install a plugin to accomplish this.
Hi, I installed the theme today, but the Fly-Out Menu stopped working after I uploded/changed the logos, and my posts content doesn’t show at all after I click on any article. Can you please help me? I followed the instructions from the documentation, so I’m not sure what’s wrong. My webiste is https://loquaciouslucy.com/
Hi LoquaciousLucy,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Hi, I got the membership from Envato Elements. I downloaded the theme from there and registered the license for my website.
Does that mean I don’t get support?
Hi LoquaciousLucy,
Unfortunately, you will need to purchase the full license from Themeforest if you would like support for this theme.
Wow, ok. Dissapointing. If I pay just for the support, would you then be able to help me?
Hi LoquaciousLucy,
Unfortunately, support is only available if you purchase the full license. There is no option to just purchase support unless you have already purchased the full theme license.
pre-sale question – is your theme compatible with multisite?
Hi Family_Cards,
Yes, you can certainly use the theme with WordPress multi-site.
Thank you, that was quick response 
You’re very welcome!
Your theme is one of the most beautiful ones in Themeforest but the bad thing is that you have to wait for a support ticket to install the demo as you can see on the demo sale website. Most themeforest sites are now available with a theme exactly like the demo. Everyone who comes to ask questions has the same problem of not getting the site exactly as a demonstration. Don’t you think you lose a lot of sales for that? I would like to buy with a good feeling that I won’t have to wait for a ticket.
Hi adrianop206,
You haven’t purchased the theme, so I’m not sure how you can make the judgement that the theme is difficult to set up. No matter what theme you’re referring to, there will always be customers who have problems and I am certainly available to help. But the vast majority of customers have no problem at all setting the theme up.
Can you please refund me for this theme .. I bough teh wrong one , i wanted Your new theme Foxpress damit 
or can you Replace the item , without refund?
Hi RankingCanada,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
13097 done ticket
Hi RankingCanada,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi there, how to get the woocommerce demo products.
Hi emnas,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hiya MVP can the review be done without the multiple criteria just the final score and pro’s and cons…
Hi sjgold,
Yes, there are many different customizations you can make with the Reviewer Plugin. You can read more about the features of the plugin here: https://codecanyon.net/item/reviewer-wordpress-plugin/5532349
I also had the same issue as tomangell after upgrading to the new version, even after clearing my cache. Reverting to the previous version fixed the issue.
Hi sujpatel,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
The latest theme update this weekend said something about fixing video embeds but it actually seems to have broken YouTube video embeds on my site. Is anyone else experiencing this?
To be more specific. Any post that includes a YouTube embed is now broken. It displays a large misshapen version of the YouTube video and the rest of the post content is not seen.
Hi tomangell,
You may need to clear your WordPress cache to see the changes, but please submit a ticket at the Support Center and I’ll look into this for you.
Thanks for the reply. I just cleared our site caches and the issue persists. To be clear, we weren’t experiencing any issues prior to the most recent theme update. The update seems to have broken something.
Hi tomangell,
As previously mentioned, please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Done. Thank you!
You’re very welcome!
MVP service very bad. they were not help me. i have try so many times . don’t buy theme
Hi Qaumi23,
I’m sorry to hear that you are not pleased with my service. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
hi, i am buy this theme but I can’t see Theia Post Slider lisence?
Hi ceyhunm,
The license is located in the Zox News documentation. If you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!