Discussion on Sagen - Single Property and Apartment Complex WordPress Theme

Discussion on Sagen - Single Property and Apartment Complex WordPress Theme

Cart 815 sales
Well Documented

Select-Themes supports this item

Supported

100 comments found.

is it possible to add a Sold out Badge when the apartment is no longer available for sale ??

Hello there,

Thank you for reaching us!

Unfortunately this is not a feature of the theme, however you can add this badge to the featured image of the property single and then change featured image, or add this information as regular text on property single pages.

If you have any additional questions please let us know.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello I’m using this theme since past few months, Facing major issues with banner section that is slider revolution. It is not responsive at all, I raised issue multiple times but no proper response from theme support. Disappointed!!!

Hi there,

Once we check we do see that your request has been responded to so if you need any further assistance please continue the conversation with our support team as they can for sure help.

Thank you for your patience.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Is there any call support available for this theme? Just incase of urgency.

Hi,

Unfortunately call support is not part of our Help Center. Could you please let us know the ID of your ticket and we will check the status? Thank you.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

will this theme work with custom post types?

Hi there,

Thanks for taking an interest! Our theme has its own custom post type Property and if you intend to edit or add an additional one you will need to either use a third party plugin or edit the theme files.

Please understand that we cannot guaranty theme compatibility with any third party plugins as it has not been tested with our theme.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there, it is possible to update Visual Composer and Revolution Slider plugins to the latest version for this theme? I can’t edit my pages on the admin panel, is displaying an error on my site trying to edit any page because of that.

https://www.dropbox.com/s/p7ehq7h7recfumv/Captura%20de%20Pantalla%202021-02-08%20a%20la%28s%29%2018.34.20.png?dl=0

I appreciate any help Thank you

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents can provide you with the latest versions of the plugins.

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello! I fell in love with your template, it’s really beautiful. However, I have two problems after purchasing the theme: 1- I didn’t receive a license code to activate the slider revolution (in my theme I find “slider-revolution-responsive-wordpress-plugin-license.txt” but without the Purchase Code). This prevents me from seeing the previews of the pages where the slider is used; 2- same thing for the WPBakery Page Builder. Could you please help me?

Hi there,

Please note that WPBakery and Revolution Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

OK but I don’t have the option to edit or create new slides to set up for the sliders because it redirects me to the fact that I don’t have a purchase code.

Hi again,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, The Listings looks good but Image Map pro slider is not showing on website and showing a strange error. Is there a way i can update this?

https://drive.google.com/file/d/1PT1BAmbTtMoujjZYTz9BzdxRZaMLYBTJ/view?usp=sharing This is the website url: On which Image Map pro Slider added https://vwproperties.com.pk/dha/house-4/

Hi there,

Please try to navigate to Tools -> jQuery Migrate -> Settings -> jQuery Version -> switch to Legacy 1.12.4-wp .

If you still need assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there, Also we forgot to include this guidance here.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello!

I am interested in purchasing this theme. However, I would like to know if the animation you have in the Properties Home version can be recreated by any coder, for a different building design (I would have the sketch design of the building), and if it is possible to link an apartment detail page if a client clicks on the highlighted part of the sketch.

Also, is your theme compatible with plugins for bookings/calendar?

in the version Apartment Complex, is it possible too to change the image of the sketch buildings and the location of the “points” and link them to a detail page of the apartments in the building selected?

Thank you very much for your answer!

Hi there,

Thanks for taking an interest in our theme!

This functionality is provided with the Image Map Pro plugin that you receive bundled with the theme.

In order to add your floor plans, you simply need to use the plugin to link the floor plan areas with corresponding images.

If you need any further help with this you can contact our support upon purchasing our theme and they will help you further. Popup on click does not exist within the theme options for the plan view.

As for booking we cannot guaranty any plugin as it has not been tested with our theme.

The apartment Complex is made with revolution slider so you can change the sketch image for sure and edit the point to your needs.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Does the theme support any translation plugin for example WPML or others? please recommend the best one to use for this theme.

Hi there,

Thanks for taking an interest! Please check our article about it here as all our themes are compatible with WPML plugin.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi I think this needs to be updated on the theme.. .../framework/admin/assets/js/qodef-ui/qodef-ui.js: jQuery.fn.load() is deprecated

I updated the WP bakery editor to latest version because my host sends me a vulnerability on the current version. upon update the editor doesn’t work anymore which gives me just a blank whitepage on the backend editor.

I updated the theme to the latest version but that didnt work either. the editor still doesnt work.

I installed https://wordpress.org/plugins/enable-jquery-migrate-helper/ which temporarily fixed the problem but it shows me that the JS mentioned above is already deprecated and asked to contact the theme editor to update the theme files.

it is also mentioned here: https://support.wpbakery.com/support/topic/51

I like a brush painting in preview page.

(https://preview.themeforest.net/item/sagen-single-property-and-apartment-complex-theme/full_screen_preview/24311998)

Before purchasing , It’s make from slider revolution or theme element , and it’s can fully customize (like style of brush , length of paint) ?

Hi there,

These brush animations are svg elements. They can be modified, but this falls out of our support scope.

Let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Do you have an update for this theme available? We bought this theme some months ago, but our Instagram feed suddenly stopped displaying.

I keep getting “{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}” when I try to connect it again. Tried different browsers. Same thing.

I already tried the steps here: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002329117-What-To-Do-If-Your-Instagram-Account-Is-Connected-But-Not-Displaying .

After doing some research I think the issue might be due to a recent change in Instagram’s policy as explained here: https://www.instagram.com/developer/

I feel this issue should be fixed as soon as possible and a fix be implemented.

Thank you.

Hi there,

The theme version is 1.1.1 but please check that you have updated theplugins to the latest version as well, as this is of great importance.

You can see the guidance on how to do this here.

Thanks and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there, thank you.

I updated the included plugins which fixed the Instagram widget issues, but updating WPBakery and Revolution Slider introduced additional issues. After updating, the WPBakery visual editor no longer displays and Revolution Slider no shows up due to a JQuery Migrate issue related to Wordpress 5.5.

After my own research, I downloaded the “Enable JQuery Migration Helper” plugin (made by the Wordpress team) as a temporary fix, but when will your team roll out with a permanent fix? Is this something you need to work with WPBakery and Revolution Slider to fix?

I would love to contact you through your support channel, but our support license expired not long ago so it would not let me submit my report, but I think issues like these is considered a bug and reporting a bug shouldn’t require payment.

Is there an email I can use to reach your team?

Thank you.

Hi there,

Well there has been an update for the WordPress compatibility as well as please check if you have updated the Revolution Slider plugin and WPBakery.

Everything is working fine on our end.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi! Is it a multilingual theme? Can I configure it easily to any language? Does the theme have the option of instant translation? Thank you!

Hi there,

Thanks for taking an interest! You should know that all our themes are compatible with WPML which you can use to create your multi lingual website. You can read more about it here.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I need active wpbakery. Will it be in the purchased package? thank

Hi there,

Please note that WPbakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help as well as provide you with the latest version of the plugin.

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I want to ask the theme’s original language

Hi there,

It is English.

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

After importing demo data I tried to change the logo. The small logo changes but the default logo stays the same demo logo of “Sagen” I even deleted Sagen images in WP media library and of course I cleared out all the browser cache. I installed Mozilla as a second browser just to chech. When I inspect object by right click I see classes “qodef-dark-logo” and “qodef-light-logo” correctly changed to my logo but class “qodef-normal-logo” stays the demo logo. This is driving me crazy

59778

59778

Hi there,

Thanks, we do see that an agent has been assigned and you will for sure get an answer as soon as possible.

Thanks you for your patience.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi. How customizable are the theme color options?

Hi there,

Thanks for taking an interest! Our theme does have a lot of options that you can set to your needs and you do have our Global theme options where general settings can be set for color, as well as you do have every page settings and the elements settings that could be adjusted. So there are plenty of options that enables you to customize the theme. You can read more about the possibilities of the theme in our themes documentation.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

I reinstalled the database with Wordpress and I need to deactivate the template. Where can I deactivate it?

Thank you

Hi there,

Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.

So in your case now I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for answer. So I’ll write to https://helpcenter.qodeinteractive.com/hc/en-us.

Veronika

Hi there,

Thanks.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello! Is it possible to filter the “check availability” table?

Hi there,

Thanks for taking an interest!

Unfortunately we do not have this as you do send an enquiry as a contact form https://prnt.sc/tp9yxc where you send a message to schedule. However any check availability function is not included.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, am I able to define the mobile break point, I’ve an issue with the split menu duplicating itself at a particular screen size?

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi! I have a 2 bedroom apartment. I wish people could book the rooms individually or the whole apartment. If someone has already booked the entire apartment on those dates, the individual rooms cannot be booked. The same thing also applies to the rooms, if only one room is booked, it will not be possible to book the entire apartment. is it possible to do this with your template?

Hi there,

Thank for taking an interest! On our theme we do have rooms which you can use and set to your needs with different price. They are not divided into different properties. And if a room is booked for a certain date it will not be available for booking anymore. So each room is booked individually.

Do let us know if you have any additional questions.



Support Select Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey