Discussion on Native - Stylish Multi-Purpose Creative WP Theme

Discussion on Native - Stylish Multi-Purpose Creative WP Theme

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1743 comments found.

Greetings of the day support team

After the recent update of WordPress 5.6 – I’m getting these errors:
jQuery.fn.load() is deprecated – /wp-content/themes/dfd-native/assets/js/plugins.min.js
jQuery.fn.load() is deprecated – /wp-content/themes/dfd-native/assets/admin/js/vc_admin_scripts.js

Any plan to update the theme? Thank you.

Hello Vickysdhir!

Could you please clarify the WP and FTP access details via ticket? We’ll check it for you.

Best regards,
DFD Support team

I want my menu in sidebar for both Mobile and Desktop. How can I do this?

Tell me the step to do and which header option will help to do this?

Hello Square_1Media!

Please make sure you have set the menu to Appearance > Menus > Manage location > Primary navigation. We have 14 preset header styles http://nativewptheme.net/home/first-header-example/https://prnt.sc/w4ourd, and Header builder http://nativewptheme.net/support/theme-options/header-builder so you can choose or build a suitable header style.

Best regards,
DFD Support team

When will you release update for wordpress 5.6 and wpBakery 6.5?

Hello Rarytas!

We currenty working over the compatibility and going to release the update as soon as testing is done.

Best regards,
DFD Support team

Hi, my name is Guillermo and i have a few problems with this Theme. In first place, the “theme options” menu show all the content in a single page with an neverending scroll that makes very difficult to work. My second problem it’s in the page editor section: visual composer don’t work and the complete structure of that page it’s broken.

I hope you can help me because this issues make my work stop, which means lose money.

Hello Guillermo!

Please make sure you have the latest 1.5.2 theme version.

Please get in touch with us via ticket and clarify the WP access details to check it.

Best regards,
DFD Support team

For some reason my contact form does not email inputted data other than this Why is this? I have checked the fields and it all looks fine, but I get no customer info…Just the stuff below

From: {{your-name}} Subject: {{your-subject}} Message Body: {{your-message}}

— This e-mail was sent from a contact form

Hello Naturalbodz!

Please check the module settings http://nativewptheme.net/support/knowledge-base/contact-form-mail-tags > Received email & Message tab. Please recheck the mail tags settings as they are incorrect. https://prnt.sc/lohtzj.

Best regards,
DFD Support team

Hello, I purchased the theme, imported the demo. However, when I make an update on the site, when I click the “update” button, it directs me to 403 Forbidden and does not update.

I ask that my problem be rectified immediately. For me, you can even do it on a clean, hassle free setup. I can share my site information with you

Picture 1: https://hizliresim.com/ouigaF Picture 2: https://hizliresim.com/gvfRUg

Hello Nonamesjoe!

Please contact your hosting provider and check the issue with him as 403 is a server error.

Please get in touch with us via ticket and clarify your WP and FTP access details. We’ll check it form our end as well.

Best regards,
DFD Support Team

I sent a ticket. Can you take a quick look at my request from you? Tomorrow is Monday’s work day and I have to work on this.

Thanks

We have got your request and get back to you as soon as possible. Just to inform: Our working hours are from Monday – to Friday, from 8:00 to 17:00, GMT +1 (spring-summer+2).

Best regards,
DFD Support Team

What is the latest version of your DFD Native theme?

I have a client with a site running Version: 1.5.2 and it’s generating the below warning in the jQuery Migrate helper tool.

/wp-content/themes/dfd-native/assets/admin/js/vc_admin_scripts.js: jQuery.fn.load() is deprecated

Is this theme compatible with Wordpress 5.6?

Hello Cmkl!

Current theme version you can always check in changelog https://themeforest.net/item/native-powerful-startup-development-tool/19200310#item-description__changelog

As for the warning, please, contact our team via ticket and clarify the WP and FTP access details. We’ll check it for you.

Best regards,
DFD Support Team

So I am running the latest version of the theme. Do you know if it is compatible with WP5.6?

We haven’t faced any issues and haven’t any reports about incompatibilities. Please contact our support team for checking your warning.

Best regards,
DFD Support Team

hello , I believe with the new version of Wordpress DFD is breaking. will you be releasing update for new version of Wp. I think latest version of js_composer old older version. thanks

Hello Edgaro!

Could you please get in touch with us via ticket and clarify what did you mean by “DFD is breaking”? More details would be great.

Best regards,
DFD Support Team

I have installed the Yoast SEO plugin for SEO purposes, But it’s not working properly. Can you please give instructions regarding this?

Hello OntoMatrixSerivce!

We recommend you to contact plugin support and check it with them.

Could you, please, contact us via ticket and clarify the request a little bit?

Best regards,
DFD Support Team

Thank you!

You are welcome!

Best regards,
DFD Support Team

Hi, I have a problem with the vimeo background video: the pause button is displayed during the first seconds, not very aesthetic!

I tried to create an account with the purchase code on your support website, it does not work.

Thanks !

Hello PirgoS!

Please get in touch with team via Envato contact form. We’ll check what can be done.

Best regards,
DFD Support Team

Hi, I have a button problem on my website. I uploaded a pdf to the media menu, put the link to the pdf in a button on my website. When I click on the button, instead of opening the correct link of the pdf, the site opens a strange permalink, containing the path of the theme folder (https: //wp-content/themes/dfd-native illuminazione.eu/wp-content/uploads /) How can I solve? Thanks

Hello Obliquo!

Please contact our team and clarify the link to the element. We’ll check it for you.

Best regards,
DFD Support Team

Hi, how are you? I have a problem with mobile menu. I setting a burger mobile menu for pc and for phones. In the pc I see a correct list of page, but in mobile menu I don’t see anithing. Where is the problem? Thanks

Hello Obliquo!

Please contact our team and clarify the link to your site. We’ll check it for you.

Best regards,
DFD Support Team

Hi

I have quite a basic question. I am making some changes to this site:

http://openstrings.co.uk/musicforconnection/

one of which is switching from side navigation to top nav. I have tried the header options in the customizer and theme options but nothing has worked yet, so maybe I am missing something basic here.

Any guidance is much appreciated.

Thank you

Alistair

Purchase code: 4f793e56-8f67-4a36-b861-7506b76fd436

Hello Alistair!

Please change the header style, it can be set directly on the page on page editing > Header style or in Theme Options > General Options > Layout settings > Single pages header.

In case you need more details or our assistance, please, get in touch with us via ticket.

Best regards,
DFD Support Team

Hi,

We installed yoast plugin in the theme, we are facing some issues with updating the title on that. However when we checked with Yoast support and they said their plugin is updated properly and the issue is with the theme.

Can you please check and let me know how to resolve this.

Try to put a ticket through but its not allowing to create an account with the purchase code we have.

Thanks

Hello OntoMatrixSerivce!

Please get in touch with us via ticket and clarify your WP access details and issue in details.

Best regards,
DFD Support Team

Hello,

We have installed Yoast plugin in your theme but its not allowing us to update titles or description on these.

We first checked with the Yoast team and they said their plugin is installed properly and issue with the theme.

Can you help me with is please.

Thank,

Hello OntoMatrixSerivce!

Please get in touch with us via ticket and clarify your WP access details and issue in details.

Best regards,
DFD Support Team

Need to make an account to access support for Native. It bought a product key from Envatio, but the support portal isn’t accepting my key. Please Help!!!!!

Hello Cbb688!

Please get in touch with team via Envato contact form. We’ll help you.

Best regards,
DFD Support Team

I have version 1.5.2 installed. Need to update slider revolution and wp bakery builder. Please help.

Hello Alcesarlodelcesar!

Please check this article about plugin’s update.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

It’s any chance to Close accordion in native theme?

Hello Mediamonster!

There is no such option in the theme.

Best regards,
DFD Support Team

Hi,

i have a problem that slider evolution items are not displayed correct. In Customizer they are displayed correct.

Can you provide a solution?

Thanks

Hello Flatty2804!

Could you please contact us via ticket and clarify link to your site and WP access details for checking?

Best regards,
DFD Support Team

My Purchase Code is not working. I renewed the Support about a hour ago. also i got confirmation that the support is renewed

You are already a member of the forum https://prnt.sc/vd8mjf. Please login using your access details.

Best regards,
DFD Support Team

Hi trying to registrar in the forum support, but have message that the licence is not ok!

Hello Ralphdouglas!

Could you please contact us via Envato contact form https://themeforest.net/user/dfdevelopment#contact. We’ll help you with the registration.

Best regards,
DFD Support Team

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