Discussion on Native - Stylish Multi-Purpose Creative WP Theme

Discussion on Native - Stylish Multi-Purpose Creative WP Theme

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1736 comments found.

hello , I believe with the new version of Wordpress DFD is breaking. will you be releasing update for new version of Wp. I think latest version of js_composer old older version. thanks

Hello Edgaro!

Could you please get in touch with us via ticket and clarify what did you mean by “DFD is breaking”? More details would be great.

Best regards,
DFD Support Team

I have installed the Yoast SEO plugin for SEO purposes, But it’s not working properly. Can you please give instructions regarding this?

Hello OntoMatrixSerivce!

We recommend you to contact plugin support and check it with them.

Could you, please, contact us via ticket and clarify the request a little bit?

Best regards,
DFD Support Team

Thank you!

You are welcome!

Best regards,
DFD Support Team

Hi, I have a problem with the vimeo background video: the pause button is displayed during the first seconds, not very aesthetic!

I tried to create an account with the purchase code on your support website, it does not work.

Thanks !

Hello PirgoS!

Please get in touch with team via Envato contact form. We’ll check what can be done.

Best regards,
DFD Support Team

Hi, I have a button problem on my website. I uploaded a pdf to the media menu, put the link to the pdf in a button on my website. When I click on the button, instead of opening the correct link of the pdf, the site opens a strange permalink, containing the path of the theme folder (https: //wp-content/themes/dfd-native illuminazione.eu/wp-content/uploads /) How can I solve? Thanks

Hello Obliquo!

Please contact our team and clarify the link to the element. We’ll check it for you.

Best regards,
DFD Support Team

Hi, how are you? I have a problem with mobile menu. I setting a burger mobile menu for pc and for phones. In the pc I see a correct list of page, but in mobile menu I don’t see anithing. Where is the problem? Thanks

Hello Obliquo!

Please contact our team and clarify the link to your site. We’ll check it for you.

Best regards,
DFD Support Team

Hi

I have quite a basic question. I am making some changes to this site:

http://openstrings.co.uk/musicforconnection/

one of which is switching from side navigation to top nav. I have tried the header options in the customizer and theme options but nothing has worked yet, so maybe I am missing something basic here.

Any guidance is much appreciated.

Thank you

Alistair

Purchase code: 4f793e56-8f67-4a36-b861-7506b76fd436

Hello Alistair!

Please change the header style, it can be set directly on the page on page editing > Header style or in Theme Options > General Options > Layout settings > Single pages header.

In case you need more details or our assistance, please, get in touch with us via ticket.

Best regards,
DFD Support Team

Hi,

We installed yoast plugin in the theme, we are facing some issues with updating the title on that. However when we checked with Yoast support and they said their plugin is updated properly and the issue is with the theme.

Can you please check and let me know how to resolve this.

Try to put a ticket through but its not allowing to create an account with the purchase code we have.

Thanks

Hello OntoMatrixSerivce!

Please get in touch with us via ticket and clarify your WP access details and issue in details.

Best regards,
DFD Support Team

Hello,

We have installed Yoast plugin in your theme but its not allowing us to update titles or description on these.

We first checked with the Yoast team and they said their plugin is installed properly and issue with the theme.

Can you help me with is please.

Thank,

Hello OntoMatrixSerivce!

Please get in touch with us via ticket and clarify your WP access details and issue in details.

Best regards,
DFD Support Team

Need to make an account to access support for Native. It bought a product key from Envatio, but the support portal isn’t accepting my key. Please Help!!!!!

Hello Cbb688!

Please get in touch with team via Envato contact form. We’ll help you.

Best regards,
DFD Support Team

I have version 1.5.2 installed. Need to update slider revolution and wp bakery builder. Please help.

Hello Alcesarlodelcesar!

Please check this article about plugin’s update.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

It’s any chance to Close accordion in native theme?

Hello Mediamonster!

There is no such option in the theme.

Best regards,
DFD Support Team

Hi,

i have a problem that slider evolution items are not displayed correct. In Customizer they are displayed correct.

Can you provide a solution?

Thanks

Hello Flatty2804!

Could you please contact us via ticket and clarify link to your site and WP access details for checking?

Best regards,
DFD Support Team

My Purchase Code is not working. I renewed the Support about a hour ago. also i got confirmation that the support is renewed

You are already a member of the forum https://prnt.sc/vd8mjf. Please login using your access details.

Best regards,
DFD Support Team

Hi trying to registrar in the forum support, but have message that the licence is not ok!

Hello Ralphdouglas!

Could you please contact us via Envato contact form https://themeforest.net/user/dfdevelopment#contact. We’ll help you with the registration.

Best regards,
DFD Support Team

Hello, I am writing to you because the site www.ilquinto.net does not display the backend correctly and we can no longer make changes to the pages. The problem appeared about a month ago without making any changes to the site. Could you help us? Thank you, have a nice day.

Hello Notorious!

Your issue is caused by deprecated theme and plugins versions https://prnt.sc/v8lsv1. The current theme version is 1.5.2. Please update the theme and plugins. Check this article.

Best regards,
DFD Support Team

Thanks, I updated the theme and all the plugins but the site no longer recognizes a part of the style sheet. could you tell me what the problem could be? The site backup was restored and now version 1.3.4 is installed. After updating the theme the backend issue was resolved.

Please get in touch with us via ticket http://nativewptheme.net/support/support-ticket. We’ll help you.

Best regards,
DFD Support Team

Hi my friend.

We want to change title of blog post from h3 to h1.

Any idea? Thank you!!

Hello Kafesys!

There is no such option in the theme. We have got your ticket and get back to you as soon as possible.

Best regards,
DFD Support Team

Suddenly all the images on my client site’s pages have gone missing. The src attributes are correct (I can load the JPGs if I paste the URL into the address bar of my browser) and they’re being served by https:// along with the rest of the site. But the images are not being rendered to the browser. If I want them to appear I have to go edit the page with WP Bakery, delete the ‘Single Image’ element and recreate it. However this ‘trick’ does not work with header background images which are a major part of the page design.

Here’s an example page with one image ‘fixed’ using the above-mentionned hack: https://cahp-acecp.ca/directors-2/

When I use Chrome’s page inspector I see two errors, both related to the DFD Theme Extensions plugin. Uncaught TypeError: Cannot set property 'firefox' of undefined at Object.M.isotopePosts (plugins.min.js:76) at Object.M.init (plugins.min.js:76) at plugins.min.js:76 at plugins.min.js:76 plugins.min.js:50 Uncaught TypeError: Cannot set property 'chrome' of undefined at plugins.min.js:50 at dispatch (jquery.js?ver=1.12.4-wp:3) at r.handle (jquery.js?ver=1.12.4-wp:3) I can’t tell if these errors are the source of the problem because I can’t deactivate this plugin. Apparently this is by design.

The other problem with this theme is that it seems to be causing loopback requests and REST API requests to fail because it’s opening (and possibly not closing) PHP Sessions.

Great idea. Thanks. What would also be great is if, like every other theme and plugin I’ve seen in WP, the DFD-Native theme indicated when an update was available.

Thank you for the suggestion.

Best regards,
DFD Support Team

Could you please get in touch with us via https://themeforest.net/user/dfdevelopment#contact we’ll be glad to assist you?

Best regards,
DFD Support Team

I suggest you guys can redevelop this fantastic theme using elementor. I’ve been using this theme for many websites previously and really love it. But since I learned elementor and love elementor, I started to left native. thanks!

Hello Zulhelminasir!

Thank you for the suggestion. We’ll take it into consideration.

Best regards,
DFD Team

Hello,

Something very strange is happening with the theme:

A background box is no displayed in english, while it is in spanish version. Indeed, when english version is in preview mode, the background box is displayed.

this is the website beedataanalytics.com

Please, any help?

Waiting for your details.

Best regards,
DFD Support Team

Did you receive the ticket?

Best regards,

We have got your request and get back to you.

Best regards,
DFD Support Team

Hi there, i need help as soon as posible. The DSD extensions plugging is not allowing me to enter to Wordpress page. I can not see the username and password fields to get inside. Thanks in advance.

Hello Suzsa!

Please get in touch with us via ticket and clarify the WP access details and specify the issue in details? We’ll help you.

Best regards,
DFD Support Team

i am trying to enter my purchase code and not working!

You can contact us via contact form https://themeforest.net/user/dfdevelopment#contact.

Best regards,
DFD Support Team

Hi

I am not sure why the info-boxes are under the revolution slider, they are supposed be above as per your demos.

See: http://demo2.e-trend.se/

Waiting for reply

Kind regards Jens

Please get in touch with the support team, we’ll share the detailed instruction.

Best regards,
DFD Support Team

Fixed it :)

Thank you for the feedback!

Best regards,
DFD Support Team

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