3814 comments found.
Категории услуг не работают! Обновите в следующем релизе. Связи с услугой нет, а те категории что доступны в услуге это категории проектов….поправьте срочно!
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
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Почему я должен покупать поддержку если это касается купленного функционала? Категории услуг просто не работают, они синхронизированы с другими категориями но не работают касаемо категорий услуг. Доступы у вас есть. Решите проблему.
Hi, Thank you for contacting us
This issue was fixed in release 1.7.2, can you please make sure if you have updated version of theme and workreap_core?
Also try to update latest release 1.7.3, i hope categories issue will be resolved.
Let me know if still you have any issue. We will be happy to assist you
Thanks
This issue was fixed in latest release. How we can check this?
Please try to create a support ticket, so our development team can check your issue.
почему я должен покупать поддержку? Если не я создал проблему?
We are asking because this issue was fixed. Can you please send us an email at help.amentotech@gmail.com with details? We can check your issue.
Hello nice theme.. i am planning to purchase for my next purchase but i have a question does your all homepage layout supports elementor or only this http://amentotech.com/projects/elementor/
Thank you
Hi, Thank you for contacting us
Yes, all our home pages do support elementor page builder.
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Hello, how are you?
How much does it cost to install the site, like the demo?
Hi, Thank you for contacting us
Please note installation’s are not part of the theme, however we aim to provide excellent custom support and we can help with installation not on AWS servers.
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Hello,
For the search freelancers page, we need to show freelancers sort by rating ASC as default.
Please how can we do it?
Best Regard
Hi, Thank you for contacting us
We now added this, now by default highest rated users will appear on top
Thanks
UPI razorpay and Paytm I need this payment
Hi, Thank you for contacting us
We have used WooCommerce as payments, so you can find any available extension/payment gateway or you can create your own extension for the payments.
Thanks
Hi, i have submit support ticket. Pleae check. Thank you
We have replied to your tickets
Hi;
You say;
“We have a services module in our theme which freelancers can create from their dashboard. You can check here https://amentotech.com/projects/elementor/home-page-three/"
Is it free with theme?
Hi, Thank you for contacting us
Yes, we have services feature in our theme and this is built-in.
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Will I be able to use other alternative plugins other than cometchat?
Hi, Thank you for contacting us
We have our build-in feature in our theme for the chat. https://amentotech.ticksy.com/article/14850/
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If the Employer make a payment of 5000€, that funds are deposited in my own company paypal account as admin? I think that funds should be in somewhere but not in my company paypal account. In my company paypal account it should only be credited the quantity of platform fees (commission that I earn as a platform). If not, all payment processors (Paypal, stripe, etc…) will block my account in 1 week if I start receiving huge amounts that in reality are not mine (are in transit to freelancer). How do you solve that? Maybe I’m missing something…
Thank you!
Hi, Thank you for contacting us
Yes, Once the project is assigned, the employer would make the payment to admin but it will not be transferred in the wallet of freelancer until the project has been completed. Once the project has been completed, project amount will be transferred to freelancers wallet.
Thanks
Ok, I understand that. But where all the money paid by employer goes automaticlly, to Paypal or Stripe account of admin?
And when admin releases the payment made by employer, has to manually transfer funds from paypal or stripe account to Freelancer account? (or it’s automaticlly)
It’s important for me before purchasing the product to know how the Cash Flow moves
To the admin PayPal or Stripe it depends upon which payment gateway has connected with WooCommerce
Ok, I see. So, in fact, I have to do manual accountancy for every transaction. I’m right? No automatic payment is done if Admin releases the payment (admin has to make a manual transfer to the freelancer)
And Paypal/Stripe won’t put problems if I move all that figures from all customers?
Hi, Thank you for contacting us
Yes, All the payments to freelancers are manual. We also added options for funds withdraw for freelancers in our latest release
Thanks
Hello AmentoTech team,
Which and who work, then, th added options for funds withdraw for freelancers in your latest release?
Hello, Is there any issue ? Please check our item detail page for change log and also see in our demo.
Our development team just added it
Thanks
urgent custom fields
Hi, Thank you for contacting us
In current release there are no such options available. We might consider in future
Thanks
Presale questions: 1) what form is used to post a job? is it contact form 7, ninja forms or something like that?
2) is a job a custom post type?
The reason I am asking is, that I need Zapier to be able to automatically create jobs, the information comes from a chatbot and should create a job on the website.
thanks in advance.
Hi, Thank you for contacting us
1) We have our own custom build form.
2) Yes, this is custom post type
Thanks
ok thanks for the reply. I think I need to test the theme to know if I can use Zapier the way I want. If it is not working like we need, is a refund possible? thanks in advance 
Once item has been downloaded then refund wouldn’t be possible. You can learn more here https://themeforest.net/page/customer_refund_policy
Hello do you have any cyber week deals? also any reason why the rating is 3.7?
Hi, Thank you for contacting us
We are sorry we didn’t have any plan for the discount
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Hi, just purchased this theme and avatar -banner images for both freelancers and employers are not uploaded. We tried everything but without success. This is urgent, please support we already submitted a support ticket.
Thanks
Hi, Thank you for contacting us
We will check and get back to you
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hi thanks for the reply, I already raised a support ticket yesterday ( PRIVATE TICKET #2617056) and I am waiting for your reply. Thanks a lot.
We have replied to your tickets
Hello Amentotech team, I’m enjoying your quality product and appreciate the efforts your team have put together to make this work! I’m currently building a freelance services site and will want to have a standard platform at the end of the day.
Here are new features I should want to see on your next update:
1. Add feature for freelancers to automatically withdraw there fund per each completed project/service
2. Feature for Freelancers to request fund if delayed or not paid out.
3. Ability for admin to set general payment on hold days to ensure the fund is cleared from PayPal and there’s no refund request from clients (on Fiverr payment is cleared in 14days)
4. Freelancer level system that can be set from admin backend. I.e freelancers get a new level (level 1, level 2, level 3, top rated etc) badge for completing a set number of projects/services and earning up to a certain amount required for each level.
5. Ability for freelancers to decline or request clients to upgrade there order in other to match there skill set and service.
6. Ability for freelancers to replace service image with a short video ( admin can set video duration and file size). Users upload video directly on site not through third party services like YouTube etc.
7. Ability for users to choose video thumbnail image for there gig videos.
Hi, Thank you for contacting us
Thank you for all suggestions, we have now added funds withdraw request options for freelancers. And this would be available in next update this week.
Stay with for more updated. Might be we will consider your other suggestions as well like approve or reject service request etc
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Does this support multilingual functions?
Hi, Thank you for contacting us
Theme doesn’t support WPML or any other multilingual plugin, however theme is translation ready. You can translate theme into any language.
Thanks
Are you going to have discount for Cyber Monday ? I will buy it now if you have discount Thank you and I’m waiting i hope you have because i’m individual and i want to be one of your customers
Hi, Thank you for contacting us
We are sorry but we didn’t have any plan for the discount.
Thanks
I have purchase theme but i checked on safari browser this theme not load can you help me ?
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hello sir, I cannot access the ticket support system. That’s why I’m writing to you here.
I cannot add an image to the site. Please watch the video:
https://www.loom.com/share/b2c8c88bb7cd4725ba20fec86c96bec8?from_recorder=1Hi, Thank you for contacting us
We need to check on your server because it seems to be working fine on our side. Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
How we can help you?
Hi! I am very interested in your theme but need to make multilanguage site. Is there any possibility to do it? WPML, Polylang, multisite, any other solutions?
Hi, Thank you for contacting us
We are sorry but we didn’t check with WPML. Well the theme is translation ready and you can translate it into any language.
Thanks