Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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After installing the online class demo my site is not look like as demo site. Also elementor is not working here is the screenshot http://prntscr.com/vxrsnu and here is my site link https://ourpobal.com/ Plz advise

Hello! Could you please try importing Theme Options once again (The7 -> Premade websites). And if it does not help, please submit a ticket at https://support.dream-theme.com/

Hi, it’s taking too long to get support via tickets. The theme broke my Wordpress and I need a fix asap please. Is there a faster way to contact support?

This is the information I put on the ticket: The theme just broke my localhost wordpress installation. Please help me fix it. Here is the information you requested:

Server version: 10.4.17-MariaDB – mariadb.org binary distribution Apache/2.4.46 (Win64) OpenSSL/1.1.1h PHP/8.0.0 Database client version: libmysql – mysqlnd 8.0.0 PHP extension: mysqli Documentation curl Documentation mbstring Documentation PHP version: 8.0.0

I reinstalled WordPress 5.5.3. Installed the theme as you can see the screenshot here: http://prnt.sc/vxo1qx Now I clicked anywhere and get this message:

Warning: The magic method Presscore_Config::__wakeup() must have public visibility in C:\xampp\htdocs\infoarch\wp-content\themes\dt-the7\inc\classes\template-config\presscore-config.class.php on line 32

Fatal error: Uncaught ArgumentCountError: array_merge() does not accept unknown named parameters in C:\xampp\htdocs\infoarch\wp-includes\widgets.php:1265 Stack trace: #0 C:\xampp\htdocs\infoarch\wp-includes\widgets.php(1265): array_merge(wp_inactive_widgets: Array, sidebar_1: Array, sidebar_2: Array) #1 C:\xampp\htdocs\infoarch\wp-includes\widgets.php(1220): retrieve_widgets(true) #2 C:\xampp\htdocs\infoarch\wp-includes\class-wp-hook.php(289): _wp_sidebars_changed(‘Twenty Twenty’) #3 C:\xampp\htdocs\infoarch\wp-includes\class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #4 C:\xampp\htdocs\infoarch\wp-includes\plugin.php(478): WP_Hook->do_action(Array) #5 C:\xampp\htdocs\infoarch\wp-includes\theme.php(3267): do_action(‘after_switch_th…’, ‘Twenty Twenty’, Object(WP_Theme)) #6 C:\xampp\htdocs\infoarch\wp-includes\class-wp-hook.php(287): check_theme_switched(”) #7 C:\xampp\htdocs\infoarch\wp-includes\class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #8 C:\xampp\htdocs\infoarch\wp-includes\plugin.php(478): WP_Hook->do_action(Array) #9 C:\xampp\htdocs\infoarch\wp-settings.php(546): do_action(‘init’) #10 C:\xampp\htdocs\infoarch\wp-config.php(90): require_once(‘C:\xampp\htdocs…’) #11 C:\xampp\htdocs\infoarch\wp-load.php(37): require_once(‘C:\xampp\htdocs…’) #12 C:\xampp\htdocs\infoarch\wp-admin\admin.php(34): require_once(‘C:\xampp\htdocs…’) #13 C:\xampp\htdocs\infoarch\wp-admin\index.php(10): require_once(‘C:\xampp\htdocs…’) #14 {main} thrown in C:\xampp\htdocs\infoarch\wp-includes\widgets.php on line 1265

This only happens after installing the Theme. Our website is on hold until this gets fixed: www.info-arch.com please help us bring it back asap.

110171 …thanks for looking into this.

Thanks, I have found the ticket. As far as I understand, your previous problem was related to your local server and is resolved now? The new issue is with importing demo content? It just has been imported. You can find more details in the ticket.

Yes, I was suggested to move my site to live instead of working on my localhost. Once I did that I was able to import the theme via ftp, but not able to import any of the premade sites—which is the reason I actually bought a second license—. Hopefully that gets fixed soon because I still need to add all my content back. Thanks for looking into this, I got an update after you looked into it.

https://the7.io/web-master/ Hello this template is not made for elementor, is it possible that it is compatible good reception

Hello! I am afraid that content build with one page builder can’t be edited with another page builder. This is not something theme-specific, this is just how these page builders work.

I can’t use the Elementor Pro product archives, is there a procedure to follow to use them? Or are they not supported yet?

Hi! It works fine. Please make sure all plugins and the theme are up-to-date. If it does not help, please submit a ticket at https://support.dream-theme.com/

Hello, I do buy again your theme because our customer lost information to update it. She has “Version : 4.2.0 ”. If I buy now your theme, no problem for me to update on her wordpress the7 theme and the plugins for it ? thank you

Hi,

Can you please explain how to setup background image in top right corner that just like on this site on temo https://the7.io/elementor-minimal-creative-light/projects/portfolio-v002/ ?

Because If I set a backgroun on section, which is on top, background stop just before next section. Is there any other solution to add top right background image on page (not only section)?

Best regards

Hi! The background image is applied under Theme Options -> General Appearance -> Background.

Hello THE7 THEME is using very well. I updated to v.9.5.0, but the posting sidebar is suddenly not visible. When you enter the post editing and save it, you will see the sidebar. And the font size is also very large It is currently rolled back to v.9.3.1.

Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

we have updated theme and since we updated, woocommerce stopped sending order confirmation email. while investigating the issue we found

2020-11-30T05:53:02+00:00 CRITICAL Uncaught Exception: Cannot access file system. in /var/www/html/wp-content/themes/dt-the7/inc/class-the7-less-compiler.php:39 Stack trace: #0 /var/www/html/wp-content/themes/dt-the7/inc/helpers.php(1245): The7_Less_Compiler->__construct() #1 /var/www/html/wp-content/themes/dt-the7/inc/admin/admin-functions.php(34): the7_update_post_css(16486) #2 /var/www/html/wp-includes/class-wp-hook.php(289): the7_update_post_css_on_save(16486) #3 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #4 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /var/www/html/wp-includes/post.php(4260): do_action(‘save_post’, 16486, Object(WP_Post), true) #6 /var/www/html/wp-includes/post.php(4354): wp_insert_post(Array, false) #7 /var/www/html/wp-admin/includes/post.php(419): wp_update_post(Array) #8 /var/www/html/wp-admin/post.php(227): edit_post() #9 {main} thrown in /var/www/html/wp-content/themes/dt-the7/inc/class-the7-less-compiler.php on line 39

Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hey! V. 9.5.0 is out, but where can i find an up to date changelog? 04.12. 17:30MEZ

Hello, question, the Team portion of this theme goes to a member page once click, will I be able to have a modal, lightbox appear instead with contact box or Bio instead of going to a member page or would I need to use a separate plugin for that and not the core Theme itself?

Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

Please update changelog as you release new updates, Two iteration updates have not been up on changelong

https://prnt.sc/vvv1ga Can i hide this microwidget on the floating menu? Need any CSS trick?

Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

hi,

Does the Software Company pink website come without a blog page or is it inside?

Hi! Even if some demo comes without a Blog page, you can easily configure it on your own https://guide.the7.io/user-guide/custom-post-types/blog/displaying-blog/ or import one specific blog page from another demo.

I’m using The7.2. How can I update the “The7 WPBakery Page Builder” and “The7 Ultimate Addons for Visual Composer”?

The documentation (https://guide.the7.io/user-guide/plugins/updating-plugins/) does not work for me because I dont even see the path “Dashboard -> The7 -> Plugins”.

Hi! I am afraid you’ll need to update the theme too https://support.dream-theme.com/knowledgebase/old-theme-generations-updates/ Otherwise, new plugins versions might not work with old theme version.

I did it but the transition isn’t smooth. I lost all my configs! :(

You can try upgrading on a dev copy of the website. Proceed the steps from the Knowledge Base article. And, finally, adjust the settings which need to be configured manually.

Hi, i have problem with my license, my server is broke and, i cant now remove licence – what i must to do with that now? help pls.

Hi,
No worries, you can use this online tool: https://my.the7.io

Dear Team,

We have updated latest version of “The7” theme after updated we can’t access the dashboard and website also not working.

We are getting the following error:

Fatal error: Uncaught Error: Class ‘The7_Admin_Dashboard_Settings’ not found in /wp-content/themes/dt-the7/inc/extensions/core-functions.php:1172

Can you please provide a solution to fix this issues as earliest.

Thanks!

Hi!
It sounds like the theme has been incompletely uploaded to your server. You can try re-uploading it or submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Hello! I updated to 9.4.0 and all my archive pages, search results em custom post types archive pages are without The7 header and footer – these pages only shows bottom bar. I haven’t found any options to fix that, but I noticed that Elementor is causing this bug. Can you help me?

Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

I had purchased 2 licenses. For the first one, the website no longer exists. Can I use the same license (first one not installed in any websites as of now) for my next website or should I buy a new license?

Hello! Yes, if one of the websites no longer exists, you can use the license on another domain. If necessary, you can manage the licenses here https://my.the7.io/

Hi,
This is not entirely correct.

Thing is Envato Standard License is non-transferrable. Meaning that if a license was used on one production website, it should not be used on any other sites.

HOWEVER, we tend to turn a blind eye to it. At least as long as buyers don’t abuse it.

Please add support to Portfolio Layouts in Elementor, As Portofolio layouts options does not working in elementor

Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

Dear i dont require the support, It is general request, that you add this features in future update so portfolio layouts does not break in elementor and its is compatible with elementor page layouts, Thankyou

I understand this is a feature request. But our colleagues could advise you how to arrange it for now, for example with help of Elementor templates.

i mean that i enable it in the woocommerce settings but i don’t figure out how to display them in the products pages

Hi, Please note that we provide support only via our online help-desk: https://support.dream-theme.com. Submit a ticket there and we’ll get back to you ASAP. Thanks!

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