6422 comments found.
The last update is given as 7 December. But the download is from 20 November. Is there a December update or is this an error? Thank you, Chris
Hi jacor,
Previously we update our theme preview banner, it’s why the latest theme update is on 7 December 20. The latest theme version is v7.1.7
Let us know if you have further questions.
Thank you
is your theme OK with Wordpress 5.6 latest updates?
Hi Valeri_z,
Yes, JNews is compatible with WordPress 5.6. Also, have you purchased JNews?
Thank you
Hello, I have bought long time ago this theme. I would like to use for an affiliate program… is there a way to have a footer bar appear at the end of the article or after the reader scrolls the article with the title of the article and a button (like Buy it now or Download it now) to increase conversions?
Can you add that to the theme? I think it will be a feature that will bring more sales Or otherwise do you know how I can do a thing like this one? Thanks
Hi Ontario2,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
it is not a support related question, it is a request to add a feature
Hi okaido,
We can’t promise about the feature that you request above. If we get more requests from other customers we will consider it.
Thank you
Hi, i can’t see the latest updates on 03-07.12.2020 in my dashboard and also in the changelog ? Are they not published or it depends on my account ?
PS: We are very pleased with your theme, thanks !
Best Regards,
Hi u1209,
Previously we update our theme preview banner, it’s why the latest theme update is on 7 December 20. The latest theme version is v7.1.7
Let us know if you have further questions.
Thank you
I was using the Jannah theme before. However, the theme maker does not view the innovations positively. Now I’ll use your theme for a big project. For now, I downloaded your theme from Envato Elements and I liked it very much. Almost everything can be customized. I will be purchasing directly from themeforest soon. I would like to give you some suggestions that might work for everyone. I hope you add them to your theme later.
1 – To make rankings on the category page such as the latest articles, popular articles (7 days, 30 days, All time). I have a download site and I want to show my visitors the most viewed file in the last 1 month.
2 – To activate the AMP theme on category and tag pages.
3 – To be able to add annotation at the bottom of the page on the category page.
Hi Creotive,
Thanks for your kind words and your suggestion, really appreciate it. But we can’t promise that we will add this feature for the further theme update. If we got more requests about this feature from other customers, we will consider it.
Btw, can you provide me an example about point number 3?
Thank you
Hello, I have a problem with the display of posts. At the end of each post, another post is displayed on the same page. Example: https://www.netzzoom.de/smarthome/7260-review-ueberwachungskamera-instar-in-8001-fullhd-testbericht/
Everything is displayed correctly in the Jnews settings / preview. How can I change this?
Hi hallorolf,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I found the bug, the Autoload plugin is causing the problem.
Hi hallorolf,
Glad to hear if you already solved the problem. You can keep disabling the JNews Autoload Post plugin if you don’t want to use the autoload post feature.
Thank you
How can I buy an extended licence?
Hi esecta,
Unfortunately, we don’t provide an extended license for JNews. Let me know if you have further questions.
Thank you
2 more questions – How does that work if you have an elements envato account – can you still download multiple times? secondly I have now obviously purchased the theme but the token doesn’t work – can you help with that? theme forest and elements tokens giving me this error – “Failed to validate license, please check if required access is granted when token created, also please check to make sure if your account already bought the item” been trying for hours
1. You can still download JNews but we don’t provide support service, theme license and automatic update for envato elements.
2. For the token issue, please ask support on our forum. Our support team will help you asap.
For more information about activating theme license, you can check our online documentation here https://support.jegtheme.com/documentation/activate-license/
Thank you
If I buy this theme can I use it on multiple sites that I own?
Hi esecta,
You can use 1 regular license for 1 site domain only. If you want to use JNews on multiple domains you need to buy multiple licenses.
Let me know if you have further questions. If you need further help, you can ask for support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Can I use Woocommerce for subscription feature?
Hi kms14741,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I would love to see Buddypress integration on this theme using bpnoveau templating. This theme is already amazing which is why I gave it a 5 star. Some of the templates still rely on visual composer templating even if you decide to use elementor which means you need two theme builders active on the website. Other than that, this may be the best theme for wordpress.
Hi MystiqueAmorosa,
Thanks for your kind words, really appreciate it.
About your suggestion above, we can’t promise that feature. But if we get more requests from other customers, we will consider it.
Thank you
Can I set certain post not to use ‘Paywall’ feature? Generally most of the posts use ‘Paywall’
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
error log file
jnews/class/Init.php(60): JNews\Init->init_themes() /public_html/wp-content/themes/jnews/class/Init.php(52): JNews\Init->__construct() themes/jnews/functions.php(23): JNews\Init::getInstance() /public_html/wp-settings.php(514): include(’/home/neyazali/
many errors occur this way
Hi webduzzimedya,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
My support period has expired but keeps getting errors like this theme
WidgetOptionAbstract.php on line 32 problem
Hi,
Please try to extend or renew your support license, so our support team can continue assist you through support forum.
Please check this page for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
Hi guys! Is there a cyber monday offer for support renewal? For your old and loyal customers? 
hi wbrenner, i recommend you to buy another license rather than only renew support. you still can use your old license and asking support, but you also able to use the license on another site.
Thank you
Does it support Advanced TinyMCE plugin on the frontend editor? Because I need to add ‘change font’, ‘insert emoji’ feature in the frontend editor.
Hi kms14741,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi wangshuashua,
Please be patient for a while. Our support team still do further investigation about your issue.
Thank you
Hi support, Being a freelancer I am working for a client but when every I need to get some help and search about it and your blog is always showing this shit message “You must be logged in to see this reply.”
I think you must visible all the support messages to public for reply you can put it only for login users
I hope you will think about it Thnks,
Hi Ahtisham1122,
You can try to ask your client to register into our support forum and then you can use their account to ask for support on our forum.
Thank you
Do ‘Paywall’ and ‘Auto load post’ feature work with at a same time?
Hi kms14741,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I am having a problem with logo sizing. I’m not having problems with Chrome, but I’m having trouble with Microsoft Edge. How can I solve this problem?
Hi hasankarabulut,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Does it make preview image of youtube videos? I want to post posts that include videos
Hi kms14741,
Yes, when you embed a YouTube video as a featured post, it will automatically set the video thumbnail as post thumbnail.
Btw, have you purchased JNews theme? If not yet, JNews is on discount now for a limited time, this is the right time. Grab it fast before the discount end.
Let me know if you have further questions.
Thank you
When we want to see all the post modules on your demo, the mega menu is really an horrible choice because it’s closing all the time before we can reach the good one. Can’t you make a page with all the links and a simple preview image ? So we can recall which is what. Would be awesome to show to a client directly some layout options with your theme when we build a website. Thx
Hi Picturgency,
Thanks for your suggestion, at the moment we don’t have this thing on our landing page. We will consider this thing.
Let me know if you have further question.
Thank you
