Hi, you can click to the compare icon from a product in the compare list https://tppr.me/e8XTb

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Please help me open a ticket at http://support.the4.co/ so we can check it

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Can you help me open a ticket at http://support.the4.co/ and make more clear about the issue? we will check it immediately

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Thank you It’s ok everything is working now.

Nice work

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We added compare feature in v2.0

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How can I add the functionality to my older version theme? Which liquid files and snippets?

Hi, you have to upgrade to v2.0 , a lot of files has been changed so we can not note all changed files, plz check a guide for update https://kalles-docs.the4.co/installation/how-to-update-the-theme

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Hi, one license can only use for one domain

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Hi, our theme already have a RTL option which allow enable this feature without code

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One more thing: 6) Is there a way to add Font Awesome icons prefixed to the nav menu? Thank you.

7) Is there a sticky nav menu option?

1) Is it possible to remove the QUICK VIEW and ADD TO CART buttons from the hover on the catalog/list page for my products? I would just like the images to appear with nothing obstructing them. => Yes, it’s possible, we have an option allow to disable these features

2) Second, in the collections page, i see you can have a header image, is this possible as well for the shop page? And can we also keep listing out of stock items on the collections page? The one that says best sellers? => Yes, we have an header image for a collection page (I think this is Shopify you are talking). It’s possible to show out of stock items in collecton page. I am not sure understand you mean about best sellers, please make more clear

3) Is there a way to select a header/logo just for mobile? => Our theme doesn’t support and you have to do it as a customize work (paid work)

4) Can you switch the menu hamburger icon to the right side instead of the left – and can you add a logo at the top to said menu on mobile? => Yes but should be done by an extra work (paid work)

5) Lastly, Is there a way to turn off upselling/downselling features? I don’t need them and would prefer the popups not obstruct my clients process of checkout. thank you. => Yes, almost features allow to disable

6) Is there a way to add Font Awesome icons prefixed to the nav menu? Thank you. => Currently we only support line awesome font icon

7) Is there a sticky nav menu option? => Yes

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Hi, I have questions since it’s my first time and I’m quite anxious buying after reading loads of bad reviews about themeforest: 1. Difference of this theme with Elessi 2.0? => They are different about the design and core, a features are almost same

2. Is there an option to load or use a page template from one of the demos? Like a quick installation. => Sorry I don’t understand you mean, please make more clear for me

3. Can I use different backgrounds per page (ex: My landing page has a different theme/layout than my t-shirt section and so on.)? => I afraid it isn’t possible

4. If I design the pages based on how I want it without manually changing any code, will future updates carry over the format and content? => Sorry I don’t understand you mean

5. Do you have a list of all apps integrated already and a list of apps that are tested compatible with it? => They are some review apps like Loox, AliReview, Ryviu, Infinite Option, Growave

6. Does it have a single page checkout option? => No, our theme not manage a checkout page, this page come from Shopify

7. If I buy it once, do I get to keep it (and succeeding updates after a year) forever? => Updated will forever but support only in 6 months, when support is expired, we can’t answer any question

8. Is it GDPR ready? => Yes but it’s simple function, if you want to have advance feature, plz use third-party app

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Hi, 1- No, you have to install by yourself and follow our guide or you can pay us to do installation work 2- Yes, you can use some digital download app from app store, they allow you able to do it

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Hi, yes, our theme support Multi Languages but it require you use a third-party app.

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Hi, can you help me open a ticket at http://support.the4.co/ so we can check it for you

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I understand, thanks !

Dear you, i have any question. 1. i don’t find function control countdown in product page. 2. i can’t change color text of banner custom

Hi, please open a ticket at http://support.the4.co/ so we can assist you better.

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Does the theme support choosing any color we want => Can you make more clear for me? our theme support to change a primary color and a lot of color for other elements

Does it support changing the buttons on the phone at the bottom to a menu, for example? => Can you make more clear by a screenshot for me?

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and it is compatible with shopify ?

Yes for all Thanks

Hi, currently we do not support this type of label but we will consider to update in next version

Thank you

Thank you. I purchased the theme + extra support so I hope you will add this someday

Thank you I’ve noted for my dev team

Hi, we only support show one of them, not show both of them. It should be done by an extra work

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Hi, the images not included in the theme package. We support to add a lookbook with pins button to the Instagram images

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Hi, may I know your ticket ID from http://support.the4.co/ so we can help you better in our support system

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