Yes, plz help me follow this guide https://kalles-docs.the4.co/installation/easy-metafield-editor#3-7-custom-tab

Thanks

Thanks for responding so quickly. But unfortunately, it is not straight forward to me to follow these instructions… where do i need to go in order to add this?

Please help me open a ticket at http://support.the4.co/ so we can check it for you

Thanks

I afraid our theme doesn’t support it

Thanks

We want to have multiple tag groups for filtering , will it be possible to have a checkbox instead of words?

Hi, currently our theme can only filter by one tag at the moment, we will consider to add this feature soon

Thanks

Yes but please make sure it already removed in 1st store and email us to the4studio.net@gmail.com

Thanks

Hi, can you please make more clear about your question to http://support.the4.co/ so my team can check it for you?

Thanks

Please help me check this guide for use support system https://the4.co/blogs/news/how-to-use-the-support-system Thanks

56101

Thanks, we will check it shortly

Please provide to me the ticket ID so I can check it for you Thanks

55055

Hello, you can check this tutorial from Shopify https://help.shopify.com/en/partners/resources/creating-media/3d-models/creating-3d-models

Thank you

Thank you for your response. But what about 360º Image view?

Can you check this guide https://kalles-docs.the4.co/faq-kalles/config-360-viewer-product ? Thanks

Hi, please help me open a ticket at http://support.the4.co/ so my team can check it for you

Thanks

Hi, can you please provide a ticket ID? I will check it for you Thanks

ticket:#54111 I only get answers that doesen’t mach my request

Hi, please help us open a ticket at http://support.the4.co/ so our team can check the issue for you Thanks

So sorry for the delay, we are offline on weekend, we will check your ticket soon

Thanks

Thank you i didnt realize that i am sorry!

Thank you for understanding

Hi, you can click to the compare icon from a product in the compare list https://tppr.me/e8XTb

Thanks

Please help me open a ticket at http://support.the4.co/ so we can check it

Thanks

Can you help me open a ticket at http://support.the4.co/ and make more clear about the issue? we will check it immediately

Thanks

Thank you It’s ok everything is working now.

Nice work

Thanks

We added compare feature in v2.0

Thanks

How can I add the functionality to my older version theme? Which liquid files and snippets?

Hi, you have to upgrade to v2.0 , a lot of files has been changed so we can not note all changed files, plz check a guide for update https://kalles-docs.the4.co/installation/how-to-update-the-theme

Thanks

Hi, one license can only use for one domain

Thanks

Hi, our theme already have a RTL option which allow enable this feature without code

Thanks

One more thing: 6) Is there a way to add Font Awesome icons prefixed to the nav menu? Thank you.

7) Is there a sticky nav menu option?

1) Is it possible to remove the QUICK VIEW and ADD TO CART buttons from the hover on the catalog/list page for my products? I would just like the images to appear with nothing obstructing them. => Yes, it’s possible, we have an option allow to disable these features

2) Second, in the collections page, i see you can have a header image, is this possible as well for the shop page? And can we also keep listing out of stock items on the collections page? The one that says best sellers? => Yes, we have an header image for a collection page (I think this is Shopify you are talking). It’s possible to show out of stock items in collecton page. I am not sure understand you mean about best sellers, please make more clear

3) Is there a way to select a header/logo just for mobile? => Our theme doesn’t support and you have to do it as a customize work (paid work)

4) Can you switch the menu hamburger icon to the right side instead of the left – and can you add a logo at the top to said menu on mobile? => Yes but should be done by an extra work (paid work)

5) Lastly, Is there a way to turn off upselling/downselling features? I don’t need them and would prefer the popups not obstruct my clients process of checkout. thank you. => Yes, almost features allow to disable

6) Is there a way to add Font Awesome icons prefixed to the nav menu? Thank you. => Currently we only support line awesome font icon

7) Is there a sticky nav menu option? => Yes

Thanks

Hi, I have questions since it’s my first time and I’m quite anxious buying after reading loads of bad reviews about themeforest: 1. Difference of this theme with Elessi 2.0? => They are different about the design and core, a features are almost same

2. Is there an option to load or use a page template from one of the demos? Like a quick installation. => Sorry I don’t understand you mean, please make more clear for me

3. Can I use different backgrounds per page (ex: My landing page has a different theme/layout than my t-shirt section and so on.)? => I afraid it isn’t possible

4. If I design the pages based on how I want it without manually changing any code, will future updates carry over the format and content? => Sorry I don’t understand you mean

5. Do you have a list of all apps integrated already and a list of apps that are tested compatible with it? => They are some review apps like Loox, AliReview, Ryviu, Infinite Option, Growave

6. Does it have a single page checkout option? => No, our theme not manage a checkout page, this page come from Shopify

7. If I buy it once, do I get to keep it (and succeeding updates after a year) forever? => Updated will forever but support only in 6 months, when support is expired, we can’t answer any question

8. Is it GDPR ready? => Yes but it’s simple function, if you want to have advance feature, plz use third-party app

Thanks