246 comments found.
when i try activating plugin says please activate inyia theme ? but it is already installed
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
How do I find all shortcode? I am trying to add shortcode newsletter type 7
Hi.,
All the shortcodes include in the Demo import.,
Please refer : http://recordit.co/roJpAw7wj9 http://recordit.co/8GQDTVaDHa
Thank you, we look forward to helping you!
Hello,
I have an error with the theme when trying to install the demo content. I get and error and lots of errors in error_log ( Ex: [07-Dec-2020 10:15:21 UTC] WordPress database error Unknown column ‘position’ in ‘order clause’ for query … )
The problem is that I can’t see the header menu at all after installing demo content. Can you help ?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you.
or
Please send your request to us directly at this email support@wedesignthemes.com
How to remove breadcrumbs?
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Iniya Options > Theme Options > Layout Options > Breadcrumb Options > Show Breadcrumb YES! to display breadcrumb for all pages.
Please refer : https://prnt.sc/vx6p7h
How to add link to product page on the product image so clients can click image to link to product page.
Hi.,
You want these images as clickable – https://prnt.sc/vw95jz Let us confirm
Regards., DesignThemes Support.
Yes those images
Please add the following styles into “WP-admin (Dashboard) > Appearance > Customize > Additional CSS”
.woocommerce ul.products li.product .product-thumb:after,
.woocommerce ul.products li.product .product-buttons-wrapper { pointer-events: none; }
.woocommerce ul.products li.product .product-buttons-wrapper .wc_inline_buttons { pointer-events: auto; }
So, you’ll find that the product images are clickable and you’ll be able to click on their links then.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Is it possible to have a horizontal menu in footer? I tried making menu using widget, but couldn’t make it horizontal. Also I am trying to have horizontal social media icons above horizontal menu. Thanks
Hi.,
Yes, it is possible to have the menu and social-icons in horizontal, whereas it goes beyond the scope of minor customization, and so some minor changes will be needed to get it done.
Regards., DesignThemes Support.
Is there some code I can use or is it beyond that?
Hi.,
No, it is beyond the simple code to send, sorry !
Regards., DesignThemes Support.
How do I get my header to include shopping cart icon, search bar and price? Like in the theme preview? Thanks
Hi.,
Kindly watch the following video to get a clear view of your issues.
http://recordit.co/SBe3r0NiEIHeader Right Content
You can use this shortcode,
Please refer : https://prnt.sc/vvmmgs
Thank you, we look forward to helping you!
It worked thank you
Thank you, we look forward to helping you!
Your theme (Iniya) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi.,
We replied to your mail ID. Please check it.
Regards., DesignThemes Support.
How to install demo content?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you.
We would be happy to help out here support@wedesignthemes.com.
Добрый день. Версия некоторых плагинов устарела. мой код покупки 84874980-cfb3-4ed9-b82a-a4ea0c7f78d9
Hi.,
Thank you for contacting us.
indly, send us a message through the right bottom form located @ http://themeforest.net/buddhathemes so that we will send you the latest updated plugin files.
Please send your request to us directly at this email support@wedesignthemes.com
Не получается загрузить тему на wordpress. пишет что форма устарела. хочу вернуть деньги.
Hi.,
Thank you for contacting us.
Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We will have a look at your issue and fix it ASAP!
Hi, my website is https://beautymevivian.com/ I am not able to set up the contact form, its giving error and not working please check it.
Hi.,
Thank you for contacting us.
Please refer : http://support.wedesignthemes.com/knowledge-base/how-to-create-contact-form-using-contact-form-7/
If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
hi. im trying to add a button (with a link) to my topbar. also finding it very hard to increase my logo size. please help. thank you
Hi
http://recordit.co/ccrvLGrvuA Adjust logo size as shown in video Kindly add the following styles in Appearance > Customize > Additional CSS.header-align-left .main-header #logo a img, .overlay-header #logo a img { width: 50%; }
To add button in top bar
http://recordit.co/57JqihxFPxAdd this in Additional CSS
.test-btn{top:-10px; margin:0 10px; display:inline-block;}
Button code [dt_sc_button title=”Test” color=”yellow” link=”url:%23|||” textcolor=”#000000” class=”test-btn”]
Hi. I am using the theme you developed. I would like to change the text that appears next to Shipping:
https://turboairaustralia.com/cart/it says: “No shipping options were found for Alawa Northern Territory 0810 Enter a different address”
How do I change this?
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can move forward.
Regards., BuddhaThemes Support.
eebfb576-a586-43bb-86d8-d213a25a34f2
Hi Daniel.,
The theme that you have installed is not ours. Please contact the correct author.
Hi
Is your theme can works on mobiles and tablets?
Thanks Darek
Hi.,
The theme is fully responsive, You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Hello, mobile version not have link in logo (how to fit it)
and css on logo/cart/serach -please send me css to fix
Hi Tinapozinek..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
in billing details in https://paste.pics/9bbbf39d93400827d1655ac148eebbdd the domain is toquedebrillo.com i would like that the zip code.. (codigo postal) is mandatory not optional.
Hi.,
Get into wp-content / themes / Iniya / functions.php and add following code then check it out.
add_filter( 'woocommerce_billing_fields', 'dt_require_wc_postcode_field');
function dt_require_wc_postcode_field( $fields ) {
$fields['billing_postcode']['required'] = true;
return $fields;
}
RATINGS!!
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Hi is perfect but the field still says optional and when I go to Loco translate it only says zip code or in spanish codigo postal so I want to delete the word optional only in that field.
Also at this link https://toquedebrillo.com/product/glow-daze/ there is a RELATED PRODUCTS phrase… I cannot find anywhere where to change it.. please let me know if is part of the template or woocommerce plugin.. thanks
Hi.,
1) Go to Dashboard / Appearance / Customize / Additional CSS / Add following code
#billing_postcode_field .optional { display: none; }
2) https://prnt.sc/vg2fs7 – You can change text here.
Regards., DesignThemes Support.
Hello, i installed theme and its working but i get massage that the woocomerce theme is outdated
TEXT: Your theme (Iniya Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Suggestions for corrections:
Update your theme to the latest version. If updates are not available, contact the author of the topic and ask about compatibility with the current version of WooCommerce. If you copied the template file to make the changes, you will need to copy the new version of the template and re-apply your changes.
Hi!., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
I sent credentials but no get answer yet
Hi.,
We didn’t receive your login details. Can you please send it once again. We will help you.
Regards., DesignThemes Support.
Hello, Can I use the Iniya theme for my Shopify Store? I saw in the description that it can be used, which was why I purchased it. I tried installing and I keep getting an error message.
If it cannot be used for Shopify, then I would like to request a refund please. Thanks, Liz
Hi.,
Sorry, you can not use Wordpress theme to Shopify platforms. The same Shopify version is available so you can buy this theme and send purchase code then we will give you the refund for wordpress purchase.
https://themeforest.net/item/beauty-store-cosmetics-and-fashion-beauty-shopify-theme/20187823?s_rank=54Regards., DesignThemes Support.
Where do I find the purchase code?Is there an email I can send the purchase code to? Should I send it here?
Hi.,
You can download the purchase code from your Themeforest account on your downloads tab. See this post: http://docs.wedesignthemes.com/dt_articles/downloading-theme-files-from-themeforest/
Please send refund request via : https://help.author.envato.com/hc/en-us/requests/new
Hello, this is my purchase code. I already put in a refund request. Please process asap. Thanks. 381f1ec1-2e91-4bed-b614-7c25f3470b39
Hi.,
Thanks for the purchase code. Also, we didn’t receive your refund request.
So please apply for a refund from this link https://themeforest.net/refund_requests/new and we will approve it. Thank you.
Regards., DesignThemes Support.
