48 comments found.
It’s two weeks since I wrote to your support service. How long should I wait the answer?!
Please give the support ticket ID.
I can’t import demo data….. is just loadig, I created a ticket Will you solve my problem ?, I waited a long time
Please send us a support ticket. Our team will help you.
I can’t import demo data….. is just loadig, I created a ticket
You will get reply from our support team.
I can’t import demo data….. is just loadig, I created a ticket
Please send us a support ticket. Our team will help you.
Our support for the Mindron theme has just expired and we have just encountered a problem after updating wordpress this week – first I had the problem the previous comment mentioned and your helpful solution solved this. But now the hamburger dropdown part of menu is not working at all when the site is viewed on a mobile phone, so our recently completed website is unusable.
J Query Migrate is showing this error, which I do not know is related or not: https://oliviaboot.com/wp-content/plugins/theme_support_mindron/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated. The error message says I should contact the theme developer for an update.Please could you let me know if you can solve the dropdown menu problem please? We are happy to pay to extend support for the theme in order to get help, but only if this problem is one that can be solved…
Thanks for your advice
Please download latest file from envato and upload it. We have fixed the issue.
Thanks for the quick response and I am pleased the issue has been fixed. I downloaded the file but there was an error message when I tried to upload the latest version of the theme to wordpress: ‘The link you followed has expired. Please try again.’ Is this because I have the original Mindron theme already currently installed and active? Please could you let me know what I should be doing? Many thanks
After updating to latest version of the theme i get Tinymce Error! on kingcomposer text editor. If i disable Theme Support plugin kingcomposer works fine but site is not working. Something is wrong with your code that causes Tinymce Error! on kingcomposer text editor which is essential.
Please send us a support ticket. Our team will help you.
my support is expired ! that’s not customization, it’s a bug on your code on your theme! thanks in advance
Hi,
i am very sorry that you are facing issue with wordpress update.
actually the wordpress has updated itself to version 5.5.
in this version they have deprecated some functions of j query.
which is causing issue.
we are working for its solution but until that time you could implement a fix to continue you work.
please install a wordpress plugin. see below screenshot.
after installing that plugin please do the below screenshot s settings.
the whole theme will work for you.
also very soon we will upload the latest version of theme at envato.
thanks
thanks a lot! solution works fine !
Hello, my support license expired a few days ago I believe and I JUST got a problem with the theme on a client website that I need major help with.
Is there a way to help me with this ONE issue?
Hi, Please send us a support ticket. Our team will guide you. Its not possible to give the direction here.
I have uploaded the theme and all the plugins. There is no One Click Dummy Content Import button and most of the functions at Appearance > Theme Options don’t work. I posted a support ticket a day ago – just after i bought and installed the theme – but have not had a response. Please help.
Please send us a support ticket. Our team will help you.
Hi, nice looking theme, thinking of buying it. Any updates coming up on it, seems like last one was almost a year ago. Thanks!
Hi, Yes, we will release some update soon.
Hi, how do I get the full King Composer plugin, KC Pro? The builder is quite useless in this theme, not even close to Visual Composer or Divi.
Hi, Please send us a support ticket. Our team will give you the pro license.
I left a support ticket and I have to hear from the author!
Hello, This is pre sales question. I am planning to buy this template but I just want to know if i can use more than 2 success stories in “Success Stories of our Patients” section of home page. I want to show at least 6 stories in two columns.
Yes, you will be able to do it. You can send us a support ticket if needed.
Unfortunatly this is a really nice theme but for configuration you gonna have to do some css to change so simple titles and make them match with photos, wich is not good for a theme of this level. This is a great deception…
Please, answer my ticket at the support system. #1746320
Does this theme have online counseling through chat features between client and expert?
Hey 
Is it possible to change the element names “Who we are” etc.? Do I have to go into code/database or is there an easy solution?
hello, the texts of the revolution slider disappear on mobile. How to make them show? Thank you
Hi, We removed those text for better responsive view. If you want to enable it, please send us a support ticket.
Congratulations! Amazing Work, Good Luck With Sale
Thanks
Amazing Work, Good Luck With Sale 
Thanks
