102 comments found.
Demo data is uploading through one click demo importer, error0 is showing , how to resolve this please help
Please contact us via contact form to help.
My problem isn’t solve yet demo data is not importing ?
The related email was replied, Kindly check.
Kindly check email I have replied on that, Please solve my query asap.
I am disappointed with the theme its demo content not working even after contact to the theme admin no any proper support I get and its going to be months end.
Kindly check email I have replied on that.
hello how to remove BIM logo wheh page load
Hello! Kindly check this : https://prnt.sc/103xj8a Regards
Good
U r welcome
Hello, I purchased a theme, imported an Interio demo, but the content didn’t load in its entirety. Missing contact form, team and about. The portfolio is displayed within and not fullwidth. Please, give me an advice. Thank you.
Hello! Just scroll more to import all elements: https://prnt.sc/z7w7jt For further support please contact us via the contact form. Best regards
Thank you for the quick reply. I do not have these items in the import demo data.
You are welcome , shall has this : https://prntscr.com/z89asl
Why you don’t reply the emails.. importing the demoes does not properly work!!
Hello! Emails checked and no email found from your side, please make sure contact us via contact form. Regards
Internal pages header /. footer edit option? works (elementor) well for homepage but not for internal pages (in customize there is option for logo and text which looks bad), am I missing something?
Kindly clarify via contact form.
social icons on slider – where do you control (edit links / remove) them?
Hi! Kindly follow this : https://prnt.sc/xtzi6u , for further inquiry please contact us via contact form. Regards
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netHello! You just need to purchase the theme then follow this tutorial for install in your site: https://www.youtube.com/watch?v=HBbP9Xvk_yI Also, we support the item. Best regards
is it support RTL like Arabic
It’s not.
How to import the design of the pages careers, services …..All pages & elements ?
Just scroll more to import all inner pages: https://prnt.sc/wgcbw2
Please contact us via contact form with your website data to help.
I sent an e-mail but I could not get an answer
Kindly check your mail.
Hello, i have imported https://bim.smartinnovates.com/demo22/ that demo content its fully unsorted many pages created and its totally different like the preview what to do..? check this domain i import on this https://www.adobeidc.com/ kindly reply please..
hello,
fix my error its fully improper theme. how to solve this ? evervy time its showing different different error why this so…? and documentation is also not proper. give answer as soon as possible
Hello! Your related email was replied yesterday, kindly check.
Briefed as follow: As seen it’s already imported successfully (https://www.adobeidc.com/home-interior/). Just missed some settings like: https://prnt.sc/w1l4nn https://prnt.sc/w1la7w For more information kindly check the item documentation: https://smartinnovates.com/themes/bim/docs/ Best regards
hello
thanks for the reply it has been solve now but whole design is not created on the homepage last 2 sectionsare msising like preview.
You are welcome. Kindly provide your website data via contact form to check that
Hi, How to change the animation logo “BIM” at the time of loading to my own customization!
Hello! It can be considered in your svg file of your logo.
Could you please more specific on the default path for the same.
Bim(theme directory)>images>BIM_loader.svg to be replaces with yours.
Hi,
is it possible to install and use WPBakery Page Builder to modify existing pages / articles or create new ones?
Thanks.
Franco
It’s possible to create and build new with WPBakery, but you can’t use to modify existing built by elementor.
Hi, So, with WPBakery it is possible to create new pages / articles, while to modify existing ones it is possible to do it with Elementor. Correct? Thanks
Regards Franco
Yes, Correct. Best regards
Good work, best of luck with sales!
Many Thanks
Hi there ! Congrats for your work, I’m truly amazed by your GTMetrix ratings, this is commonly a weakness of multipurpose templates. Rates like this are definitely a purchase trigger for me ! I have one question though, is it possible to have a responsive full page slider on the homepage (like in your Avo template?). This is a compulsory request of my client… Many thanks in advance, best regards, Corinne
Thanks a lot! Yes, kindly check Bim-demo10: Link: https://bim.smartinnovates.com/demo4/ I hope that what you mean. Regards
Yes, it is exactly what I was meaning, I missed that one, thanks a lot. Super fast support answer is a 2nd purchase trigger for me so… happy new customer there! 
Best regards
You are Welcome
dears can you help me the go to top white arrow is not showing neither social white icons are not showing on my website,
Hello As per documentation please allow the following option: Dashboard>Elementor>Settings>Advanced>Load Font Awesome 4 Support (YES). For further support please contact us via profile contact with your link to check. Regards
thank you :*
You are welcome
I left the logo blank, how can I change the color logo when I slide the page?
Same as the example model https://bim.smartinnovates.com/demo2/Hello! Select header type from page setting :https://prnt.sc/v047ib Upload your logos via theme options: https://prnt.sc/v0495l For more support kindly email us thru profile contact form. Regards
where to change logo ??
Hello ! 1- Standard header: Dashboard > bim theme options > header logo. 2- Custom header: Dashboard > Custom header > header 1 > edit by elementor.
Regards
hello i change header logo in bim theme options nothing happened and there is not edit by elementor in custom hearder > hearder 1
ok i enabled elemntor on custom headers thank you
You are welcome:)
dears product page is not taking custom header or footer and woocommerce colors not changing to my primary color
Kindly send your website data by profile contact form to check. Regards
done
Great, received.
Hello! i install the demo 1 but the Inner pages are not possible to imports,please tell what’s a problem & how to fix it ?
thank you.
Hello! Please make sure you imported the inner pages as per following capture: https://prnt.sc/utw3wn Regards
hi – I installed the demo2 and the back to top button doesnt show with an arrow on some pages – on some pages it is just an orange circle with no arrow. please advise, thanks.
Hello! As shown in the documentation for elementor settings, kindly change the font-awesome option to “yes”.
[Dashboard>elementor>settings>advanced>Load font awesome >”yes”] Regards
great that worked, thank you for the quick response.
You are welcome
