Hello, @rene_scrubei,

Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.

.woocommerce-account .woocommerce-MyAccount-content .col-md-4.col-sm-6.col-12.m-b-md:nth-child(2) {
    display: none !important;
}
.woocommerce-account .woocommerce-MyAccount-content .col-md-4.col-sm-6.col-12.m-b-md:nth-child(5) {
    display: none !important;
}
.woocommerce-account li.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--downloads {
    display: none !important;
}
.woocommerce-account li.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--wishlist {
    display: none !important;
}

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 24/03/2020. According to Envato’s support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @ignition3d,

If you have the Cart Icon on your site by default as showing below:

Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as showing below:

And then you can use any Icon code from here or FontAwesome:

https://www.portotheme.com/wordpress/porto/shortcodes/icons/

As showing below:

And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as showing below:

It will work for you:

This is how it works

Regards, P-THEMES.

many thanks. How can I also replace these cart icons?

Hello, @ignition3d,

Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the value in the given code as per your requirements.

.product-summary-wrap .single_add_to_cart_button:before {
    content: "\f217" !important;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900;
}

Regards, P-THEMES.

Hello, @Iconexhibitions,

I have just confirmed from the support department and they said that they already replied to your support ticket #110115, so please check your support ticket reply and reply to your support ticket accordingly, and please do not panic here for the support tickets, our support system works on a queue system, so once the tickets are in the queue above your ticket solved then your support ticket turns will come and once your support ticket will be resolved, you will always get the reply of your support ticket, so always please be patience.

Thanks for your understanding.

Regards, P-THEMES.

Hello, @Slin159,

Please go to Porto >> Theme License and try to activate the Theme again from there, if it will still not work for you then please try the below-listed solutions one by one.

It’s because your local environment can not access to our servers https://portotheme.com & sw-themes.com

Please try to ping our servers and let us know if it works? If the above addresses are blocked by your hosting provider and your site does not ale to request these addresses then you have to ask your hosting provider to remove the restrictions and solve this for you.

OR

Please enable curl extension from the server this will fix your issue. This extension is required for the registration process.

OR

The issue mostly occurs when the server has any kind of restriction and do not allow you to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.

I hope that helps.

Regards, P-THEMES.

Hello, @Peaceonearth,

You can Google it and use any of the SVG Icon HTML code on your site from anywhere and it will work for you, here is the one:

http://svgicons.sparkk.fr/

Regards, P-THEMES.

Hello, @Jettools,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.

.post-type-archive-product .products .sale-product-daily-deal {
    display: none !important;
}

Regards, P-THEMES.

Hello, @acong1996,

1. I am sorry but this is not dynamic, This is only for the dummy purpose and we have added it using Custom JS, You can change/remove it from Porto >> Theme Options >> Skin >> Custom JavaScript as per your requirements.

2. Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000068799--43-how-to-change-my-account-page-link-in-header-builder

Regards, P-THEMES.

Hello, @AlexisFontana,

Maybe at the time when you faced the issue, there was some issue with your server or with our internal server or with your internet, that does not allow to communicate your site with our internal server so that error occurs, so please always be patience and if that issue occurs then wait for the couple of hours…

That’s all.

Regards, P-THEMES.

Hello,

Thank you for your feedback. Okay, it might be that, I wanted to bring it up to you.

Sincerely,

You’re Welcome!!!

Hello, @MrAnderson7,

For the mobile version of the site, please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the values in the given code as per your requirements.

#nav-panel .accordion-menu > li.menu-item > a {
    text-transform: capitalize !important;
}

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 29/04/2020. According to Envato’s support policy, renewing support is required for further support.

Thanks for your understand.

Sure. Cool. Thank you.

Most Welcome!!

Hello, @redhatsky,

Please go to Porto >> Theme License and try to activate the Theme again from there, if it will still not work for you then please try the below-listed solutions one by one.

It’s because your local environment can not access to our servers https://portotheme.com & sw-themes.com

Please try to ping our servers and let us know if it works? If the above addresses are blocked by your hosting provider and your site does not ale to request these addresses then you have to ask your hosting provider to remove the restrictions and solve this for you.

OR

Please enable curl extension from the server this will fix your issue. This extension is required for the registration process.

OR

The issue mostly occurs when the server has any kind of restriction and do not allow you to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.

I hope that helps.

Regards, P-THEMES.

Hello, @brandboostcompany,

That services is actually the portfolio, and it has been set as services from Porto >> Theme Options >> Portfolio, so please go there and change the services to anything from there as per your requirements, save changes and check back your site after removing the browser cache.

Regards, P-THEMES.

Ah so simple haha, thank you!

Most Welcome!!!

Hello, @Flyfield,

Yes, Shop page will show all the products in stock until and unless the product will be out of stock. This is the default functionality of the WooCommerce plugin.

Regards, P-THEMES.

Hello, @lCeSl,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Thanks for the fast action and reply, professional and helpful as usual. Kind Regards CeS

You’re Welcome!!!

EDIT : Sorry for the comment, it seems to be cache issue

No Problem and Sound’s Great!!!

Hello, @Peaceonearth,

I have just confirmed from the support department and they said that they already replied to your support tickets with a proper solution so please check back your support ticket replies and reply to your support tickets accordingly and please do not panic here for the support tickets, once the support ticket will be resolved, you will always get the reply of your support tickets.

#110102
#110100
#110030
#110014

Regards, P-THEMES.

Hello, @zeeframe,

This seems to be that you are using the Elementor version of the Demo, Please watch and follow the instructions showing in this video I have created for you.

https://streamable.com/tlq4ab

Regards, P-THEMES.

Hello, @FRubilar,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

I tried to update and failed, the same deactivating and activating. Error: “Purchased code not valid” https://ibb.co/KNX5YHr

Hello, @FRubilar,

Please go to Porto >> Theme License and try to activate the Theme again from there, if it will still not work for you then please try the below-listed solutions one by one.

It’s because your local environment can not access to our servers https://portotheme.com & sw-themes.com

Please try to ping our servers and let us know if it works? If the above addresses are blocked by your hosting provider and your site does not ale to request these addresses then you have to ask your hosting provider to remove the restrictions and solve this for you.

OR

Please enable curl extension from the server this will fix your issue. This extension is required for the registration process.

OR

The issue mostly occurs when the server has any kind of restriction and do not allow you to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.

I hope that helps.

Regards, P-THEMES.

Hello, @muriade,

The Contact Form designs came with the Demo Import, but you must have to install the Contact Form 7 plugin before importing the Demo content.

And in your case, you did not Install the plugin but Imported the Demo content and now after Importing the Demo content you Installed the plugin and the Contact Form designs are not there…

Now you have to create your own Contact Forms as per your requirements.

You can read the below-given articles and threads.

https://www.wpbeginner.com/wp-tutorials/how-to-style-contact-form-7-in-wordpress/

https://contactform7.com/styling-contact-form/

https://webdesign.tutsplus.com/tutorials/customize-contact-form-7-in-wordpress-with-handmade-svg--cms-34855

Regards, P-THEMES.

Hello, @muriade,

You can change the Footer Ribbon Text from Porto >> Theme Options >> Footer and also please read and follow the instructions written in the below-given article:

https://smartwave.freshdesk.com/support/solutions/articles/12000056890--17-how-to-configure-footer-in-porto-wordpress-

Regards, P-THEMES.

Hello, @biotechltda,

I have just tested this at my end on my test site and finds the same issue with the header builder header type, but the sticky header is working fine with pre-built header types.

I have also noticed that the issue only occurs with the bottom header row, but if you place the Main Menu or Toggle Main Menu element in the middle or top row of the header builder, you will find it to work fine.

And this is because of the latest WP version 5.6, we are really sorry at this time for this inconvenience and apologizing for it, and really thankful to you for notifying this issue to me, I am forwarding this issue to the development department for testing it in deep and fix it with the upcoming updates of the Theme, so please be patience for now and again apologizing for this.

Regards, P-THEMES.