256 comments found.
hi there my Maps are not showing anymore : console is giving me this error…
:Refused to display ‘https://maps.google.com/' in a frame because it set ‘X-Frame-Options’ to ‘sameorigin’
At contact page its only requirs adddres to put in… any idea?
resolved!! ... there was an update… after update everything works like charm…!
Ok nice!!
Hi, can you please remove the Auto-Capitalization in the “Section Title” element
Hello,
Please create ticket we will give you custom CSS https://www.radiustheme.com/ticket-support/
Thanks
Hello, I have some problems with your theme. First of all, doctor grid etc. we cannot change color in your structures. This is a big problem. I don’t want to use blue. Why can’t I change it? There are also some problems with the mobile menu. I had to use another plugin by necessity. Mobile menu does not work properly in transparent systems. I suggest and request that you add a header builder. This is a requirement. But first: I have to change the color I want without adding CSS. How am I going to do this? Theme color options section is not enough.
Hi,
Color should work from primary color or from Elementor settings. Please create ticket with screenshot which color I will check https://www.radiustheme.com/ticket-support/
Thanks
I have a bigger problem before that. I created a support request.
Hello! How can I vhange the blue color on left box in slider1 model?
Hi,
Which home page slider please send me url with screenshot in ticket https://www.radiustheme.com/ticket-support/
Thanks
I am thinking about purchasing this theme. I am worried about its loading time. Do you know how it will test on GTMETRIX.com? Google Core Web Vitals update is coming soon so loading time is very important. First of all, we cannot view the appointment system in your demo. I don’t want to take it without seeing it. What kind of appointment system do you offer? Can we make an appointment on the doctors’ own pages? Can we show the doctor’s comments on the doctor’s pages? Finally, does it have seamless integration with woocommerce? I will be glad if you explain in detail.
I have one more question. No signup button or system? I could not see it in any way. I want customers to register and become members. After that, I want them to be able to order. There was no appointment section, and the price could not be entered. With Woocommerce, the prices we enter should be integrated. So, the doctor must have his price. Appointments should be made and payment should be made. In short, we want this.
Sorry don’t have payment option in appointment it is contact form.
I am thinking about purchasing this theme. I am worried about its loading time. Do you know how it will test on GTMETRIX.com? Google Core Web Vitals update is coming soon so loading time is very important.
Thanks!
Hello,
We started optimization work for all of our themes will do Medilink also soon.
Thanks
Hello! I saw that the Make Appointment button disappears in mobile, even if it’s enabled in the options, and I was told that this will be fixed in the next version but I haven’t any update since then and I don’t see the new version. When do you think this big design issue (but small fix) could be solved?
Hello,
We added mobile header long ago see Theme Option https://prnt.sc/10x8sa8
Yes, the option are present, but they don’t work. Make Appointment button disappears on mobile. I showed that in support through email. They saw the same. And told me to be fixed in the next version.
When you chose style (1) and open the menu, the Make Appointment button is not there. Also, if you change style to (2), it doesn’t change. As I use style (1) I don’t care, but I want to have the button because is the key of this theme
Please update latest version release few min ago we fixed it.
Perfect, guys! Thank you! Love your work!
Thanks too !!
Hi Pre-Sale Questions: 1. Is you demo include the images on your demo page? 2. For the scheduling, I can’t find the doctor schedule page and 3. How can I book the time on the scheduling table? Thanks
Hello,
Thanks for your interest
1) Yes included 2 & 3 ) Don’t have booking system just contact form for mail.
Thanks. For Question 2&3, I mean the doctor timetable. How can I access the page and how the doctor update their timetable?
From the admin end when add a doctor profile then there is the option to set doctor time please check here https://radiustheme.com/demo/wordpress/themes/medilink/docs/#doctor
I wonder if the theme has a ready-made Turkish language file
Sorry don’t have Turkish language, You can translation using Loco translate plugin.
Hi there, I have some pre buy questions: is the font adjustable? Are the colors adjustable? Now everything is blue but I need to know if I can change it. I don’t have a lot of css knowledge so I need to know upfront what I am dealing with. Thank you 
Hello,
Yes font and color can change from theme option. Main color from settings and some are from Elementor addon control.
Thanks
Perfect, thank you so much!
Hello! Can I transfer my purchase to a client so he can receive the email notifications about updates and get token for updates?
Hi,
Sorry purchase can not transfer you will get notification only by which user account you made the purchase of this theme.
Thanks
Hello, I’m unable to change the Icon image under department settings. everything remains as an eye icon.
Hi,
Can you please send me a screenshot which one?
Please create ticket with admin access I will check https://www.radiustheme.com/ticket-support/
im unable to login, im locked out
To create ticket no need login just submit the contact form.
After wasting more than 4 hours of my time installing and uninstalling, I discovered that if I deactivate the “Elementor Theme Core” plugin the problem is solved and it already allows me to edit in Elementor, my question is … why do you sell something with this kind of errors? I have worked with several templates with elementor and it is the first time I have these problems, how can I solve it? because obviously I don’t want to leave this plugin disabled
I replied another message please create ticket with access we will check.
i have this error when i create a page in elementor [23-Jan-2021 22:00:49 UTC] PHP Parse error: syntax error, unexpected ‘)’ in /public_html/wp-content/themes/medisch/elementor/core/register/cms_quickcontact.php on line 491
Hello,
Sorry sir you face issue it may happen for server PHP settings cause don’t get this error before.
Please create ticket with access and your purchase code we will check it https://www.radiustheme.com/ticket-support/
Thanks
hello, the Medilink logo on the footer wont change.
Hi. i updated wordpress to 5.6 . also updated theme . some sliders disappeared! there is jquery error . https://prnt.sc/wec2nl . i enabled jQuery Migrate plugin all fixed!! please help me solve this without plugin.. thanks
Hello,
JQuery migration plugin need for Slider issue with WP 5.6
Hi,
from which file can I edit the Doctors fields? like Doctor Education, Experienced, Doctor Personal Info…
Hello,
It is custom meta field if want to rename then need customization. But if You want to change only label then from do from front end using child theme.
Thanks
Please update latest version we released yesterday.
something stupid happened. I updated but style.css and elementor.css got overwritten by the old files… can you provide the css for me? it should be a before and after tag.
that’s fine I took that part from a fresh theme. Thanks for the update
Is everything ok?
yeap, no worries, your update fixed it.
ok nice !!
Hello I wanted to know how I can change the name of the tab that instead of appearing (My wordpress-just write down etc) the name of the page appears which is Dr. Rodriguez Santos Clinic and I want to know how to change the logo of the tab and put my logo.
https://prnt.sc/vz0g25Another thing because every time I enter a page that I have in the menu several links appear under the banner, how can I remove that also a link appears with the name of my wordpress, how can I remove that?
https://prnt.sc/vz0lwdHi,
Please create ticket with access https://www.radiustheme.com/ticket-support/
hi there,
got a few question:
1- Department page: at bottom the text : “Meet our Doctors” and the “Button Make an apointment” 2- When i make change in Theme option and change colors the button colors is still the same, 3- Layer Slider button is not changing after changing the color.
Thx in advance.
Last question also the left side bar in Department where can i change the text “opening Hours”? is not editable?
Please create ticket with access we will check layer slider button color can change from layer slider https://www.radiustheme.com/support/