6422 comments found.
Hi there,
Pre-sale questions:
I just wonder if it’s possible to have full width homepage slider on small screens only and not on desktop? And Also is it possible to have post cover in full width for small screens only?
I’m asking this because I have a news website and the problem is I can’t find very big images for each post so I can’t use big cover posts on desktop, but on smaller screens we can always have full width covers and sliders. So I need full width for small screens and fixed width for desktops. Is it possible with JNews?
Regards,
Hi Mohammad_Mafi,
Thanks for interesting in JNews.
I think it’s possible. We have a custom container width option that you can use or you can use custom CSS code if you need more adjustment. You also can ask for help from our support team.
Let me know if you have further questions and hope you can join our community as soon.
Thank you
How can I sove these Jnews problems with Accessibility in web.dev? Print: https://prnt.sc/w65cbs Link for further analysis: https://bit.ly/2Wv4jqP
Hi ElissonAmboni,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Unfortunally my support period has ended. So, since is a native problem, I would like the answer here in Theme Forest.
Hi ElissonAmboni,
If your support period already expired, please try to extend your support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support so we can continue to assist you through our support forum.
For the accessibility issue, we will check it further.
Thank you
If you had a good support I would extended my license. But this is not the case. I already solved the accessibility issue. By the way, it was easy—shame you could not help.
Glad to hear if you already able solved the problem.
Regards
After the latest update, some pages randomly became full page posts… and it looks normal when I logged in.
Hi ketsen,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
My support was expired, I cannot extend it at the moment. The issue is that I clear my browser cache and enter the site. Some posts are shown as full page posts and sidebar does not appear. After I click a few more posts, they turn to normal. I don’t know what causes that.
There is a code like this on such pages: class=”post-template-default single single-post postid-9864 single-format-standard wp-embed-responsive jeg_toggle_dark jeg_single_tpl_1 jeg_single_fullwidth jnews jsc_normal wpb-js-composer js-comp-ver-6.4.2 vc_responsive”>
Hi ketsen,
Can you send me the page URL that has the problem?
Thank you
It has been fixed when I added an ads to top sidebar. I don’t know the real cause but thanks anyways.
Glad to hear that you’ve been able to solve the problem.
Regards
Pre-sale question:
On my current theme, i’m using a function to override the single template from the custom metafields and values.
Can i do the same with jnews? Or even better, is there a function to change the single template to posts with specific tags?
Hi MadeByAIM,
Thanks for interesting in JNews.
Yes, we have an override option for the single post template. You also can create a custom post template.
Can you tell me more detail about the specific tag that you mention above?
Thank you
Thank you for replying to my comment.
I want to use single template “x” for all posts but override all single template option for any post that has the tag “world” to use single template “z”
Hi MadeByAIM,
Unfortunately, we don’t have this option for now but we can guide you on how to achieve that. You need to adding custom changes code and place the code on the JNews Child theme.
You can request help for this thing on our support forum. Our support team will help you.
Let me know if you have further questions and hope you can join our community as soon.
Thank you
Hi, I am going to purchase your theme, but i have a critical question to ask before the purchase.
Hi mrfahadkhan,
Welcome to our community. You can place your question here.
Thank you
Hi, I have enabled Auto Post loop, but my website isn’t showing any loop.
Hi mrfahadkhan,
I found your website URL on our support forum and I’ve been checking your website.
I notice there’s an issue on the browser console log. In this case, please try to disable all plugins except required for JNews. After that please try to clear your browser cache.
If you still getting the issue, please try to open a support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Best Theme I ever seen on ThemeForest!
Both +90 Points on Google Page Insights Mobile and Web version.
Light like a bird.
THANKS!
Hi TAYDOGAN,
Thanks for your kind words, really appreciate it 
Regards
My Support period expired … But i have problem with the latest version of theme
we have noticed sticky Side feed is not working as expected … Can you please check our website and let me know https://www.techiexpert.com/ How to set this
Hi Techinsolution99,
Can you tell me more detail about the side feed problem that you got on your website?
Also, if your support period has been expired, please try to extend or renew the support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
7.1.8: “[IMPROVEMENT] New design for zoom button”
“Reset” in zoom button is non translatable! Missing string in POT/PO.
PS Will you finally fix “Reading time”? The “min” is still missing, the translation is in 3 places, including 2 in Fronted Translation. It was fine, but one update (7.1.1.?) made it all mixed up.
Hi 7marketing,
Have you purchased the JNews theme? Because I notice your account doesn’t have a “purchased” badge.
Thank you
Every time it’s the same question and the same answer! Enavato Elements! And we don’t need any help. Create a BUGS reporting page or form. BUG is not the same as help because it affects 100% of users!
After all, this applies to your mistakes at the theme coding stage, not user actions – 100%.
PS Another BUG! “Screen elements” and “JNews : Single Page Default” and “JNews : Page Loop”. The theme is not compatible with WP 5.6 and Elementor – there are a lot of bugs. In the website settings of the above-mentioned the settings do not display or disappear – checked on 2 new installations without other themes or plugins.
PS2 And solve the Elementor compatibility issue regarding Font Awesome. Icons on pages using Elementor do not display correctly, as well as in the back-end. It is also a BUG that results from your mistakes and affects 100% of users. Since half year!
Hi 7marketing,
Thanks for your info. We will check it further.
Thank you
Thank you & Happy New Year! JNEWS is a great theme and almost # 1. It is in your interest to create a bug reporting and removal system to make JNEWS the unbeatable # 1. Minor bugs still need improvement due to compatibility with Elementor or Ultimate Member (backend and mainly the display of ‘tooltips’).
WPBakery Page Builder, alerts on last update.. How can we fix it?
Hi Msttug,
About the WPBakery update, please be patient for a while. We still checking this version on our side. We will include the plugin update as soon.
Thank you
Hello, I purchased your theme through Envato Elements. I know. You are not supported when purchased from Envato Elements. However, I want to report it thinking there is a problem.
I’m creating a new custom category template with WP Bakery Builder or Elementor. I add Archive Block and Archive pagination inside. However, the same content appears on every page. Page 1, page 2, page 3 always have the same content.
I think pagination doesn’t work
If this is a bug I am notifying you to fix it. For an example, you can look here.
https://tayfundev.tk/category/worldHi Creotive,
Thanks for using JNews.
I’ve been trying to replicate your issue on my local server but i don’t get this kind of issue here. Make sure if you already using the latest version of JNews and please try to disable all plugins except required plugin that related to JNews.
Thank you
If you want to review, I email you my WP Admin Panel password.
wah kemarin ada diskon kok gak muncul ya.. nunggu dikonan lagi mau beli bro… salam indonesia..
Halo yanuargilang,
Wah sayang sekali mas bro. Untuk saat ini kita belum ada rencana diskon lagi, kemungkinan tahun depan mas bro. Tapi kalo ga mau nunggu lama langsung aja di checkout 
Nanti kalo perlu bantuan support team kita siap membantu.
Biasanya untuk info diskon kita blast di halaman facebook fans page kita. https://www.facebook.com/jegtheme/
Terima kasih
It would be great if the alert for a new version could be silenced rather than taking up the first several lines of every new screen, please. For some, updates take a little longer, and it doesn’t need to be in your face for every story.
Hi Leighlo,
Thanks for your suggestion. It’s important for us to notify all users if there’s a new version of JNews is available. Previously, we also get some complaint from some users that notified us that they don’t get a notification when a new version is available.
Let us know if you have other questions.
Thank you
I was going to suggest maybe have a way of having it disappear, or remind you later. Constantly notifying you about it just gets in the way.
I can’t promise we will add this thing but we will consider it.
Thank you
Hello, I like your theme and I’m interested in the City News demo, is it made with Elementor? And if not, can I use Elementor and introduce the same elements to build the Homepage exactly like you have in City News?
Hi 2net,
Thanks for interesting in JNews. The City News Demo was made using WPBakery page builder but you don’t need to worry. You can use Elementor too with that demo.
We already provide an import demo feature that you can use to import the City News demo into your website. We also provide the WPBakery version and Elementor version. So if you want to use Elementor page builder you can choose to import the Elementor version.
Not only that, you can still choose to import all the demo content or the style only. Our import demo feature it’s flexible.
Let me know if you have further questions and hope you can join our community as soon.
Thank you
Hello, I have pre-sale questions.
For your information, the demo I’m thinking of using is this: https://jnews.io/newspaper/ . Please consider that I install this demo for example.
1. Constant Contact instead of Mailchimp : Is it possible to do Email Integration with Constant Email?
2. Dark Mode Switcher / Website Push Notification : Can I apply these features to any of the demo?
3. Bookmark instead of Like/Dislike : Do you see the possibility to change ‘built in Like function’ into bookmark function via child theme? I want bookmark function and I’m thinking that, with change of icon & removing dislike icon, it can be implemented. Have you seen any use case/inquiry who actually made this happen?
4. Polylang / bbpress Integration : I assume that, enabling Multilanguage function requires ‘Polylang’ installation, am I right? If I have trouble in integrating it, can I get help from your ticket forum? Same question with case of installing bbpress plugin.
5. Social Login : Can I see Social login example?Also, is the signed up user (via Social) list manageable on WP Users dashboard?
Thank you so much in advance.
Hi Woshmi,
Thank you for your interest in JNews.
1. Yes, it’s possible. You can use it on JNews. I notice they already have a WordPress plugin that you can try https://wordpress.org/plugins/constant-contact-forms/
2. You can use those features and actually all JNews features on any JNews demo.
3. Currently we don’t have a bookmark feature but i think it’s possible to convert like feature to bookmark. You can use the JNews child theme to make customization. If we got more requests from other customers about this feature we will consider it for further theme updates.
4. For multilanguage, you can use Polylang or WPML. No worry, our support team will help you to setup Polylang on your website and bbPress too.
5. Yes we have a social login feature and you can manage the registered user on the WP Users dashboard as usual. But at this moment, we disable this feature on our demo. We support Facebook, Google, and Linked In. For more info, you can check this page https://support.jegtheme.com/documentation/social-login-2/
Let me know if you have further questions and hope you can join our community as soon.
Thank you
Your answer got all my points. I’m very happy and actually surprised to have such clear / straight to the point response for these kind of presale questions. Thank you!
Sorry but hope this is the last question. I assume JNews supports custom post type if I make one with 3rd party plugin? Thank you.
Actually, we support custom post types but you need to make sure, the custom post type registered in the correct way based on WordPress Codex standard. For example, we support custom post types from WooCommerce such as products.
Btw, can you tell me which 3rd plugin that you will use?
Thank you
I can configure functions.php to add a code block for registering a custom post type. Do you mean this by ‘WordPress Codex standard’?
On the route for using 3rd party plugin, I’m not sure. I have not used 3rd party plugin. So maybe you have any recommendations? thank you.
Hi Woshmi,
Yes, for example you can check this article https://www.wpbeginner.com/wp-tutorials/how-to-create-custom-post-types-in-wordpress/
Thank you
When AMP update will be released? What new features will it have?
Hi ElissonAmboni,
I’m not sure which AMP update you refer to. Can you more elaborate on it?
Thank you
The one you said in here: https://prnt.sc/wby7ai (https://support.jegtheme.com/forums/topic/amp-support/)
Hi ElissonAmboni,
Currently, we can’t confirm when the AMP update will be released because our team still researches the feature that we’re plan.
If you want to add an author box to the amp page, for now, you can follow those support topics.
Thank you
Hello there, I see that my support has expired but i don’t need support indeed. I just want to see where to change this texts;
1-) “NEWS INDEX”. —> How can I change this text? Where is the page? 2-) “Reading Time”—> How can I translate this? I can’t be translated via translation page.
Documantation is not enough. But I see that these two are common problems.
Waiting for you reply, thank you.
Hi faruktuna,
If your support has been expired, you need to extend or renew the license so we can continue support you through our support forum. Please check this link for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
1. Can you provide me a screenshot about the “NEWS INDEX” words?
2. For the reading time text you can translate them using JNews Frontend Translation plugin. Please check the documentation here https://support.jegtheme.com/documentation/frontend-translation/
Thank you
Thank you, here is the ss; https://imgur.com/a/A4LbE9Q
You need to setup the Page Loop option. Please check our documentation here https://support.jegtheme.com/documentation/page/ then jump into Page Loop section. You need to configure the First and Second Title.
Thank you
Yes, it does not say anything about it, Paywall can use any payment gateway that works with woocomerce, or you can only paypal and stripe, the payment gateway that I use is PayU and it works with woocomerce
For the paywall subscription feature, currently we only support paypal and stripe payment. For paywall unlock post feature, you can use any payment that supported by woocommerce.
For more info, you can check our documentation here https://support.jegtheme.com/documentation/post-paywall/
Thank you
Hi, I want to increase the font size of post heading of module 14. There is no such option in global font setting. How to increase the font size of post headings of small blocks?
Hi extraperiod,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I have a question? I can link the paywall system with another payment gateway other than paypal if not Payu, or failing that, to be able to link it with woocomerce, in order to be able to generate a product and that the user can pay the membership through woocomerce and thus be able have access to blocked content, since woocomerce accepts many payment gateways worldwide including the one I need.
If I want to have a classified section for sale, is it possible? Does it bring any complement that allows me this option?
Hi oscarmunozind,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
but they are not support questions, they are themplate functionalities questions.
Hi oscarmunozind,
You can ask any questions on our support forum. You can ask template functionality, template feature, ask for a help and etc.
Did you find any problem on our support forum?
Thank you
Yes, it does not say anything about it, Paywall can use any payment gateway that works with woocomerce, or you can only paypal and stripe
For the paywall subscription feature, currently we only support paypal and stripe payment. For paywall unlock post feature, you can use any payment that supported by woocommerce.
For more info, you can check our documentation here https://support.jegtheme.com/documentation/post-paywall/
Thank you
I have a question on support extension.
1) If I extend DURING support period, how much should I pay for another 6 month?
2) If I extend AFTER support period expires, how much should I pay for another 6 month?
I referred to the percentage policy @https://help.market.envato.com/hc/en-us/articles/205923460, but would like to know exact price specifically for your theme.
Hi Woshmi,
1. It’s 62.5% of the item price, around $36.8
2. It’s 87.5% of the item price, around $51.6
For more info, you may need to contact the Envato Support team, usually, the price is lower than above.
Thank you
