917 comments found.
Hi, When you update theme to WordPress 5.6 and PHP 8.0? Why theme doesnt support ‘font-display’? Why fonts doesnt preload?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
hello when I add a page on wordpress I am displayed an image at the top by default and it confuses me, how I can delete it
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, i bought and deployed your theme for my website kropmann.com and since then its been very slow. Always consumes the entire system resources CPU and number of processes. I can’t work or use the site as it is. Please how can you help to resolve this issue?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
hello, when I install the theme on WordPress I import all the five demos but the fifth demo doesn’t look will as others, what’s the problem?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
hello, when I install the theme on WordPress the fifth demo doesn’t look will as others, what’s the problem?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I installed the theme and import demo data, but the process doesn’t finish, just the message “Importing content”.
Please let me know what can I check in order to get the theme with the demo data working fine.
Thanks,
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
Before I buy this theme. I am now customizing a website for my client and he need to implement
the same screenshot here at this link https://bit.ly/34v7Utv at the header menu for services
section.
So, before we buy I have a couple of questions: 1. Could we create the same photo as shown in the above link in the menu bar ? 2. This theme is compatible for Arabic translation ?
Thanks.
Hi,
1. Could we create the same photo as shown in the above link in the menu bar?
=> Yes, our theme support Mega Menu, that function help you build a menu bar like this photo https://bit.ly/34v7Utv
2. This theme is compatible with Arabic translation?
=> Our theme compatible with Arabic translation, you need to translate all English text to your Arabic language. Use the Loco Translate plugin: https://wordpress.org/plugins/loco-translate/
Thank you
Hello, Your theme pleases me a lot and I intend to buy it but I have a few questions for you if you allow it I already have a site that I made using a wordpress theme called oneup. This theme has become obsolete the more I have the free version. What is good is that my site is very well referenced in the search pages of google. It is displayed on the first page if you search for school management software. My question is the following: If I install your theme for my site, will I lose this referencing and if so, is there a solution to not lose this referencing which is very important for months? thank you so much
Hi,
You will need to reset SEO for your website, the core part of the themes is not the same.
Thank you
Hi Team – is there a way to make the TOP BAR sticky along with the header?
Thank you!
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Opened a ticket about an hour ago. Thank you!
Sorry for support delay, we’ll support for your ticket in today, Thanks
Dear Team,
i created a website using your theme but my mobile version looks different than desktop version
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, how can I change footer on blog post?
Hi,
Please read more the documentation: http://oceanthemes.net/docs/engitech/footer-content/
Thank you
Hey there. I have bought engitech theme. I have some doubts:
1. I have a website xyz and have two versions of it with the same content just different languages
Like xyz.com and other xyz.in
As per my understanding, we can use a single theme license for websites showing the same service with just a different language. I just wanted to confirm this with you.
2. I liked some of the images that you used on the demo. I hope we can use these images on our website also.
Wanted to be sure if we won’t have any copyright issue from your side.
Waiting for your response.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, Transparent header is not working on portfolio posts. It works on all other pages and It only shows white background.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
how to install google analytic code
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there, i can’t seems to do the OT One Click import demo. Could you assist?
Thanks!
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Everytime the page loads a little pop up appears that says “monolithtechnologies.com says done!”.
How do I get rid of this?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
HI,
I have purchased your theme which is beautiful. However Idk to change the blog layout. How I can do that?
Should I install another plug-in? Or can I use elementor to build custom page and use it as a blog page?
Regards, Caner
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, Your theme is very impressive. I am planning to buy some themes for my team to use in the future, I choose your theme for my collection.
I choose many themes, do you have any offers for our convenience to buy and put your theme in the collection? Thanks.
Hi,
You missed Campaign Envato Black Friday and Cyber Monday. The Engitech theme with a discount of $24.
For now, we can’t back old price.
Thank you for interest to our Engitech theme.
Hello How to upload demo data Thank you!
Hi,
Please watch the video tutorial: http://oceanthemes.net/docs/engitech/one-click-import-demo-content/
Online documentation: http://oceanthemes.net/docs/engitech/
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you