6458 comments found.
Hi Pre sales question: On the streamon template is it possible for creators to set up their own subscription price? or can each creator have a pay per view on their content? Thanks
Hi shingigerald,
I notice you already purchase JNews, welcome to our community.
Regarding this thing, please open a support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
В шаблоне есть Info box block для Gutenberg?
Hi A-Iskra,
Can you tell me which block box info that you refer to?
Thank you
Mas Bro. mau tanya. 1 lisensi apakah bisa untuk lebih dari satu Web?
jika tidak bisa dan harus beli lebih dari 1 lisensi untuk multi domain apakah ada harga Khusus? tolong di jawab mas bro. Terima kasih
Halo bro,
Tiap domain perlu lisensi yang berbeda mas bro. Kecuali untuk sub-domain, bisa pake 1 lisensi.
Untuk saat ini kita belum ada harga promo untuk pembelian multi lisensi.
Terima kasih
Hi, I just installed the Paywall plugin and work well, but I had users that appear now as not suscriber and they couldn’t acces to the news.
How could they become subscribers? They are users who have already paid. If I generate a new user manually, how could I become a subscriber and access all the content?
Thank you very much in advance. I have searched the forum but have not found anything about this
Hi ECQ1,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, is it possible to use different footers for desktop and mobile? It’s quite difficult to align things according to mobile.
Hi ketsen,
I think it’s possible with Footer Builder. You need to create custom footer and then you can show hide the element for mobile and desktop view.
Thank you
Hi, how I can get this look on mobile device? https://ibb.co/7RHSPCN
Hi etrebinje12345,
You will need to add some CSS code to achieve that. You can easily adding custom CSS code on Customizer > Additional CSS.
Thank you
How to change the status of a user, in the monitor I can only see it but I can’t give it the subscriber status
Hi estebanoria,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi guys, I have a theme where I can set a default (installed) video player and then all videos in the theme are played with this specific player. Is it possible for my JNews theme to do the same? If not, would it be possible to implement it? It would be a huge improvement. Greetings and thanks for your amazing support.
Hi nictau,
We may need to do further checking for this thing. Regarding this thing, please open a support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
how to change license to another one i already bought new license and i want to add it i don’t find option to change it
Hi just4smart,
I’m not quite sure what you mean, do you want to update the license with the new one?
Thank you
no website with marketing company and have another license now i change the admin who control the website he ask me to buy new license to be away from another company i did and bought new license but when try to replace it i didn’t find option for that
Hi just4smart,
Regarding this thing, please open a support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/
This thing will need some technical update. Our support team will help you asap.
Thank you
yes i want to update the license with new one but i don’t know how to do that i couldn’t update theme
Hi just4smart,
Have you tried to register on our support forum and open a support ticket?
Thank you
Hi When I use J-NEWS AMP My social line share its show black , but color shuild be greed ERROR：https://ibb.co/pKkwgnP
and My J-NEW IN AMP mode ，My google amp ads cant show
Hi beroonline,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi,
I have a problem about wordpress components.
When i click to edit, it is showing just header settings and advanced settings.
This is image componets : https://prnt.sc/w8dlj2 This is HTML : https://prnt.sc/w8dndd
I try it for module, it is fine :https://prnt.sc/w8drms
Hi ciplakyazar,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Good morning, I imported the Sneaker News theme but I can’t edit a part of the home page.
In the specific I have a section before the footer called “LATEST NEWS” which shows only the articles with the “NEWS” tag.
I don’t understand how to edit that section or how to delete it. With Elementor it is not editable. I don’t know how I can do it.
Can you help me?
link: tecnicafotografica.net
Hi SynergiA,
You need to edit the Page Loop option. You need to edit the post through the WordPress post editor and then you can find the Page Loop option.
For more info please check our documentation here https://support.jegtheme.com/documentation/page/ then find the Page Loop section.
If you need further help you can open a support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/
Thank you
Show Zoom Button is broken on latast version.
Hi chihwei1123,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
bro nanya dong, gimana caranya bikin header mobile menu jadi kaya detik, ada tab bar menu dibawah header.
Halo bro rhezaarizky,
Bisa kasi contoh gambar untuk tab bar menunya?
Terima kasih
Saat ini kita belum ada fitur itu bro, tapi kita udah ada rencana buat nambahin fitur tersebut. Kemungkinan di next big update bakal kita tambahin.
Terima kasih
thanks bli semoga ga lama hehe
sip bro
Bli apa sudah masuk big update fitur ini?
Kita udah nambahin fitur ini di next big update bro, di JNews v8. Ditunggu ya, kita masih prepare beberapa fitur untuk updatenya.
Terima kasih
WPbakery front end editor not working with the theme, I enable but it’s not loading. Can you help?
Hi Nafisa_R,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi. I am considering using your template for multisite. I need a paywall system. Is there any chance that paywall supports multisite? Are you able to do custom encoding for a fee so that all sites are under one paywall account?
I also saw that you have a separate paywall plugin. Maybe it is better to use it separately than the one attached to the template? I can see that it also has more customized functions for custom support.
I also noticed a problem with hiding the post in the Google News feed. Despite blocking it by paywall in the Google News feed and any other RSS reader, you can read the post. Will you fix it soon?
Would custom encoding make it possible to connect all my sites (including those on a different domain) and give a paywall there?
I love your template and will want to buy multiple licenses so i need some paywall attention.
Hi prokurentmk,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi. Note that my support has expired. Please treat my question as pre-sale. At the beginning, I wrote about the fact that I want to buy some new licenses, but I need answers to these questions.
Hi prokurentmk,
If your support license has expired, you need to extend or renew your support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
So we can continue to assist you through our support forum.
About the paywall, currently, we don’t have this option. You need to do some changes there. But I’m not sure yet about the possibility because you need to integrate multiple databases, this feature will need to do further checking.
Thank you
Hi there,
Pre-sale questions:
I just wonder if it’s possible to have full width homepage slider on small screens only and not on desktop? And Also is it possible to have post cover in full width for small screens only?
I’m asking this because I have a news website and the problem is I can’t find very big images for each post so I can’t use big cover posts on desktop, but on smaller screens we can always have full width covers and sliders. So I need full width for small screens and fixed width for desktops. Is it possible with JNews?
Regards,
Hi Mohammad_Mafi,
Thanks for interesting in JNews.
I think it’s possible. We have a custom container width option that you can use or you can use custom CSS code if you need more adjustment. You also can ask for help from our support team.
Let me know if you have further questions and hope you can join our community as soon.
Thank you
How can I sove these Jnews problems with Accessibility in web.dev? Print: https://prnt.sc/w65cbs Link for further analysis: https://bit.ly/2Wv4jqP
Hi ElissonAmboni,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Unfortunally my support period has ended. So, since is a native problem, I would like the answer here in Theme Forest.
Hi ElissonAmboni,
If your support period already expired, please try to extend your support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support so we can continue to assist you through our support forum.
For the accessibility issue, we will check it further.
Thank you
If you had a good support I would extended my license. But this is not the case. I already solved the accessibility issue. By the way, it was easy—shame you could not help.
Glad to hear if you already able solved the problem.
Regards
After the latest update, some pages randomly became full page posts… and it looks normal when I logged in.
Hi ketsen,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
My support was expired, I cannot extend it at the moment. The issue is that I clear my browser cache and enter the site. Some posts are shown as full page posts and sidebar does not appear. After I click a few more posts, they turn to normal. I don’t know what causes that.
There is a code like this on such pages: class=”post-template-default single single-post postid-9864 single-format-standard wp-embed-responsive jeg_toggle_dark jeg_single_tpl_1 jeg_single_fullwidth jnews jsc_normal wpb-js-composer js-comp-ver-6.4.2 vc_responsive”>
Hi ketsen,
Can you send me the page URL that has the problem?
Thank you
It has been fixed when I added an ads to top sidebar. I don’t know the real cause but thanks anyways.
Glad to hear that you’ve been able to solve the problem.
Regards
Pre-sale question:
On my current theme, i’m using a function to override the single template from the custom metafields and values.
Can i do the same with jnews? Or even better, is there a function to change the single template to posts with specific tags?
Hi MadeByAIM,
Thanks for interesting in JNews.
Yes, we have an override option for the single post template. You also can create a custom post template.
Can you tell me more detail about the specific tag that you mention above?
Thank you
Thank you for replying to my comment.
I want to use single template “x” for all posts but override all single template option for any post that has the tag “world” to use single template “z”
Hi MadeByAIM,
Unfortunately, we don’t have this option for now but we can guide you on how to achieve that. You need to adding custom changes code and place the code on the JNews Child theme.
You can request help for this thing on our support forum. Our support team will help you.
Let me know if you have further questions and hope you can join our community as soon.
Thank you
