251 comments found.
Just purchased the theme to update a new clients website. They have a hamburger in the navigation and I can’t figure out how to get the traditional navigation back. Can you give me the quick instructions without sending me to support. Thank you.
Hi there,
Thank you for reaching us!
You can set different header types in Edge Options > Header (please see screenshot).
If these options are not being applied on some pages it could be that different header options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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My plugin ‘edgtf-core’ is not working. Please guide.
Hi there,
We couldn’t reproduce this on our local installation.
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hello, our company has been using the Maison theme with the Split Screen Showcase for quite some time now. Earlier this year we had issues with the page animations and had to use jQuery Migrate Helper to fix the animations. Using this plugin has fixed the animations, but I’m getting these warnings now every time I open Wordpress.
“Right now, you are using a plugin to support some old code in this website’s jQuery JavaScript library. That code is deprecated, meaning it is basically obsolete and is losing the support of your themes and plugins and WordPress itself. This plugin, called Enable jQuery Migrate Helper, is not a fix. It is a temporary solution to give your plugin and theme authors time to update. If you get warnings, please check for updated versions of the plugin or theme that generated the warning. There will very likely be one you can install. When you have updated your plugins and themes, and there are no more warnings, please deactivate Enable jQuery Migrate Helper. You are currently using a legacy version of jQuery. It has no support and doesn’t receive security updates. Please upgrade as soon as possible.”
It’s been quite some time and the theme still hasn’t been fixed. Is this something in the works?
Hi there,
Thank you for reaching us!
Yes, our dev team is working hard at the moment on updating all our themes, however we don’t have any ETA when this update will come out.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
Support
Edge Portfolio part of
Qode Interactive
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Hi I just installed the theme and followed your manual for import the demo theme( wanted the gallery option) ..not thinging like that happened..I tried again now I have hudreds of menus and messed up site ..how to I get to the start tried everything ..reset doesn’t work too?
Hi there,
Thank you for reaching us!
Once you import our demo content you will get all the pages and settings which you can adjust to your needs. After that just navigate to Settings > Reading and set your page of choice as your home page (please see screenshot).
Sometimes it may occur that menus appear as very long and with duplicated menu items – this issue can occur on demo import, especially if the Import button is clicked several times. In the event you run into this matter, simply delete the additional menu items.
Here’s a 3rd party plugin we found very useful when it comes to deleting extra menu items. It renders an X icon next to all items on the menu, and you can remove the ones you wish with a single click.
Of course, you can also opt to delete the imported menus altogether and create your own from scratch.
As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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I have a client who purchased this theme under their username and account. I dont have access to it sadly.
Were having an issue making the full width container the same color as the grid background when we set it. Please see the screen shot link.
I understand how it works with WPBakery, but for some reason, its not with this theme. Can you help?
https://imgur.com/a/w3WaB6WHello,
Thank you for reaching us!
You can set row background color in Row Settings > Edge Settings here to set row background color in full width.
If you have additional questions, feel free to submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Thank you for the quick reply. Work amazing and I’m surprised I didn’t see that setting. I must have hovered it 20 times!
Last question. How do I change the font color of the interior menu pages? Right now, the home page is black, and the interior is white. I’d like to update to black globally for all menu font color.
Hi again,
It’s possible that header skin is set to light on pages where the menu item colors are white. To fix this, open the page for editing and scroll down to the Edge Header options tab, and change header skin here.
If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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AWESOME. Thank you for the help. Last question. I see some pages menu and logo area have a colored background, while some others are transparent. Which setting controls this? We’d like it do me transparent throughout the site.
Hi again,
Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002331918-How-To-Set-Up-A-Transparent-HeaderIf you have any additional questions, you will have to submit a ticket on our Help Center, and reach our support team. Thank you for understanding.
Support
Edge Portfolio part of
Qode Interactive
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Also working with Wordpress 5.8?
Hi there,
We do recommend you to stick with the previous version of WP until compatibility is added for the lates version, though you could update WP to 5.8 and you can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update temporary. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi Support can we expect an update soon so the theme supports the latest version of Wordpress 5.7?
Hi there,
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress and you can always check the article in this link.
Support
Edge Portfolio part of
Qode Interactive
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Hi again Support It seems there is an update to the theme as of Sept 2nd 2021 but there are no notes updated in the changelog. Are you not updating the changelog anymore and if you are where are the latest list of changes for this update? Thanks 
Hi there,
This is an update made by our marketing team which does not have any impact on our theme files, you will for sure be notified once a theme update is out.
The last update on theme files was on October 13th and you can check that in the changelog for this theme.
As for the new version of WordPress you can try to use it and if you are having some issues you can try using Classic Widgets plugin as a temporary solution until we released theme update.
Support
Edge Portfolio part of
Qode Interactive
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Importing demo data goes as far as 20% and then just stalls. I have the images from the demo, but virtually none of the pages. no attempt to restart the import seems to matter. Is this a known issue???
Problem resolved. Apparently, once you start the demo import, you can’t click away (change focus) to another browser or program. This seems to stall the download. Just left the browser alone while it was downloading and it completed.
Hi there,
We’re glad you could import the demo on your own.
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Edge Portfolio part of
Qode Interactive
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Hello, I’m using the theme and have 2 questions. 1 – How I can change the string “All” on the Edge Portfolio List. 2 How I can change the string “Load more” at the end of the list. Thanks!
Hello there,
Thank you for reaching us!
To change/translate any label inside the theme or plugin you can use Loco Translate plugin and follow the instructions from this article here.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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hello, how can i find what module wa used on this website, on the first photo, the one with the text on middle, https://www.tuffstuffitness.com/commercial-strength/ , in wpbakery, i fiind with inspect element that is a edge module from themplate, but i cant find the what that adds a picture in full widht with middle thext that i can custom set, thanks.
Hello there,
Thank you for reaching us!
This section is Title area and it could be set globally for all pages in Edge Options > Title ( please see screenshot ) or in Edge Title options on the page ( see screenshot ).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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Ok, thanks for response, but how can i set the header for each category if i use woocommerce?you can see here that each category https://www.tuffstuffitness.com/product-category/commercial/calgym/ has custom header, i can’t find that option.
Hi,
Unfortunately there is no option within the theme to set a different background image for the title area for each product category since this is an archive page and archive pages cannot be edit like regular pages. Title background image set in Edge Options -> Title will be inherited on the archive pages.
In the link you’ve sent us, we see that they are using the child theme so this could be a custom coding modification added by them or they could have used a 3rd party plugin to add this functionality.
We would appreciate if you could submit a ticket at our Help Center and one of our support agents will gladly help you with any theme related question.
Support
Edge Portfolio part of
Qode Interactive
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hello any update will comes?
Hi there,
Maison is already compatible with WP 5.7 and all bundled plugins. See this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-Them
If you are experiencing issues, or would like to get the latest versions of bundled plugins, send us a mail and include your purchase code and one of our agents will assist you.
We can’t tell exactly when an update is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
Support
Edge Portfolio part of
Qode Interactive
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I ran into a problem: when can I set the main portfolio slider? I dont find it.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Im checking the code of our website and its generating the full path name to the server files. Is this a security risk? My support is expired, I just need to know if this is a risk.
/* generated in —-—-—-—--!!!!!-—-—-—-—-——/themes/maison/framework/admin/options/general/map.php maison_edge_page_general_style function /
/ generated in —-—-—-—--!!!!!-—-—-—-—-——/themes/maison/framework/admin/options/general/map.php maison_edge_page_general_style function /
.page-id-6891.edgtf-boxed .edgtf-wrapper { background-attachment: fixed;}
/ generated in —-—-—-—--!!!!!-—-—-—-—-——/themes/maison/framework/modules/header/helper-functions.php maison_edge_header_area_style function /
.page-id-6891 .edgtf-page-header .edgtf-menu-area { background-color: rgba(255, 255, 255, 0);}
/ generated in —-—-—-—--!!!!!-—-—-—-—-——/themes/maison/functions.php maison_edge_content_padding_top function */
.page-id-6891 .edgtf-content .edgtf-content-inner > .edgtf-container > .edgtf-container-inner, .page-id-6891 .edgtf-content .edgtf-content-inner > .edgtf-full-width > .edgtf-full-width-inner { padding-top: 0px !important;}
Hi there,
As we can see it is only the path to your generated css file and it is not a potential security risk.
Keep in mind to have your theme and WordPress updated always.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Absolutely lovely design, however the Vertical Split Screen Slider home page jQuery is broken as of the 5.6 Wordpress update.
Hi there,
Please read this article here.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi, is this theme compatible with elementor? Can have pages with elementor (i understand your layouts are in WPBakery, but i want to know if i re-make them in elementor, are they going to beak due to compatibility issues). Thanks!
Hi there,
Thanks for taking an interest! The theme comes with WPBakery plugin which is more than enough to achieve anything you do see on our website demo and it is not Elementor supported.
Do let us know if you have nay additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hey Guys, can you provide me a snippet for blocking connection to google font server? Need to host them locally because of gdpr, but the theme still loads ressources form the google server. thanks in advance
Hi there,
You can always turn off loading of Google Fonts from template file itself.
You can disable this manually by going into functions.php in root theme directory and commenting out this part of code.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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I would like to order this theme but first I want to make sure that the home page can be a fixed image carousel with some transparency where the logo and menu appears in the middle. Like this website: http://www.ae14interiorismo.com/ Is it possible? thanks in advance
Hi there,
We do not have such header layout within the theme. However as a workaround you could create a landing page that will have Revolution slider which can cover the whole screen and add your logo and menu options like it is on the example you showed. So you do have a possibility to build something similar for sure.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello is the landing page included in purchase ?
thanks
Hi there,
Thanks for taking an interest!
Yes it is for sure. Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Is it possible to have a different header image for each blog category? If yes how do we set the header image for each category separately?
Hi there,
Unfortunately, no. Category pages are dynamic pages, and there are no options to customize them separately. You could create a new page for each category and choose to display blog posts with the blog list element. Then you will be able to customize the pages to your preference.
Let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi there,
Thanks for taking an interest! Please note that on our demo website we have all the features presented, transparency header as well.
You do have this options within our theme which can be applied to all your pages or individual once if you wish that.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello I need your help with setting the tranpsarent header please. I’ve read the documentation and gone through the options but I cant see how to step up the transparent header for blog categories. I also asked via your support but you only told me how to set it for pages which does not work for blog categories. Please can you tell me how to do it?
Hi there,
We could not locate any request created from your Envato username, so please provide us with your request ID so we can check. Also if you set the transparency in our Egde Options > Header it will be applied to all of your pages.
If you need any further assistance please keep the conversation with our support team. Thanks.
Support
Edge Portfolio part of
Qode Interactive
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