1951 comments found.
Hi,
I’m trying to replicate the shop layout you have here: https://demo.uix.store/sober/shop/?shop_columns=4
This is when I create a new page (regardless if it’s elementor or wpbakery) it constrains my container width to 1170 px. Obviously I can just set the width to 100vw but it also enlarges my products and I don’t want to fiddle with too much code.
Is there a way to replicate your demo without actually loading the demo content? (I’m looking at having the large products layout)
Hello,
If you just want to change the shop layout to 4 columns like on the demo, you can change the option for product columns in Customize > Shop > Catalog.
https://docs.uix.store/sober/#/shop/shop?id=change-product-columnsPlease open a ticket on the support site if you need more assistance. Our supporters will be ready to help you when you need it.
https://uix.ticksy.com/Thank you
Hi! Theme looks fantastic. A pre-sales question:
- on product pages I don’t see any stock status message whether in or out of stock. Is this option part of the theme?
Thanks!
Hi,
By default, the stock status is disable. You can enable it in the settings. It is in:
Woocommerce -> Settings -> Products -> Inventory -> Stock Display Format.
Kind regards
Thank you!
Hi, Thank you very much for your beautiful product! I have a question. The Blog thumbnail images look blurry… If you could let me know how I can make them clear, that would be really grateful…!
Hello,
Please share your website address, so we can help you check it.
Thank you
Hi, Thank you very much for your reply!
My website is a following address…
https://dotsdotsdots.link/Best regards,
Hi,
You can try this plugin to add retina support for blog thumbnail images.
https://wordpress.org/plugins/wp-retina-2x/Thank you
还有你们给的黄色铅笔css无法正常打开，还有请问一下我想更改所有页面的宽度怎么修改，谢谢
Hello,
We’re sorry but we can provide support in English only. BTW, by using Google Translate, we think you’re having trouble with the YellowPencil plugin. Please open a ticket on the support site and share the admin login credentials. Our supporter will help you check it.
https://uix.ticksy.com/Thank you
作者你好，我安装了你们的主题评论的星级没能正确显示，求帮助
Hello,
We’re sorry but we can provide support in English only. Please open a ticket on the support site and share your website address. Our supporters will help you check issues on your website.
https://uix.ticksy.com/Thank you
Hello Sober Team, how is it possible to set up the product page how you have it here: https://demo.uix.store/sober-furniture/product/iron-kettle-nambu-tekki/ – You have product page layout 5 for desktop. But then on mobile the site shows a different layout. In my sober theme there is no option to select different layouts per screensize. And when i choose this layout, it shows the same layout on mobile (which is not very handy). Is this something new? Or how is this handeled? Do i need to update my sober theme for this option?
Hello,
Firstly, you should update your theme to the latest version. Then you can select product style 4 for product page in Customize > Shop > Product. For the mobile layout, you can use the option for product gallery layout in Customize > Mobile > Product.
You can open a ticket on the support site if you need more assistance. Our supporters will help you check your website and give you the detailed answer.
Thank you
Hi there,
I have an out dated version of Sober running on my website (purchased by a friend of mine). However, I would like to update it to the newest version and substitute WP Bakery for Elementor as the primary page builder.
Is buying a license of my own sufficient? Could you advise in what steps I need to take?
Thanks.
Hello,
Yes, you can buy your own license of this theme and then you can update it on your website.
Thank you
Hi, I have the problem to instal the theme.
This is the comment :
Unzip the extension archive … Warning: set_time_limit (): Unable to set maximum execution time limit due to system policy in /customers/d/1/3/nicolecavallaro.be/httpd.www/wp-admin/includes/class-wp -upgrader.php on line 471
Theme installation …
The archive could not be installed. The theme does not have a style.css file.
The theme installation failed.
Can you help me please?
Hi,
It seems you installed the wrong file. You should extract the package and install the file “sober.zip” inside. Please check this documentation for more information.
https://docs.uix.store/sober/#/installation/install-sober?id=troubleshootingThank you
Hi, I would be interested in buying your thema, I would need some information:
I have seen your thema as a base it uses WPBakery I have never used, is it possible to use Elementor Pro?
Is there a backend demo?
I would need a filter of the variables of the products, color, size, price, category.
I use a management software on my pc and with a plugin I can update products and categories on woocommerce, it creates custom fields (meta data) with the name of the Brand, is it possible to manage the field in the filter?
The license is valid for 1 domain only, is the fee annual?
Thanks
Hello,
Regarding your questions:
- Yes, this theme does support Elementor. You can use the theme with WPBakery or Elementor builders.
- Unfortunately, there is no backend demo yet.
- Yes, you can use the theme’s filter widget or default filter widgets of WooCommerce. It will help you filter variable products by color, size, price, category, etc.
- The filter can work with custom taxonomy only. If your brand data is metadata, it won’t be supported in the filter.
- The annual fee equal to one normal purchase (it is $59 if there is no discount). However, you are able to update the theme forever. So if you don’t need to extend support, you don’t need to purchase more. You just have to purchase other licenses when you want to install the theme to on other domains.
Kind regards
Hi, Ive noticed that after I downloaded the theme pack, in the zip files there are no HOME v16 available for a demo. May I know how can I get that?
Hello,
Please follow this documentation to import the home v16 demo.
https://docs.uix.store/sober/#/installation/import-demoThank you
Please check and update the plugin Sober Addons to get new demo options. Don’t forget to update the Soo Demo Importer too (Just download it again in the documentation to get the latest version).
Thank you
pre-sale question:
hello, great that Sober can be used with elementor! I have a question about the product page. Is it possible to get the product description in full screen on mobile? I see that it is possible in your Konte theme. it does that to this product page: https://konte.uix.store/product/stripe-crew-knit/
Hello,
Unfortunately, the Sober theme has a different design and doesn’t support fullscreen descriptions for products on mobile as the Konte does.
Ok. And will the Konte theme also support elementor in the short term?
Yes, our developers are working on it. We will try to update it soon.
and can you also give an estimate of when it will be delivered?
We’re sorry but we have no estimate time for this update.
I could not see the contract confirmation field while purchasing. With which plugin we can activate this area.
Hi,
By default, WooCommerce has a confirmation page before processing the order. It is an endpoint of the checkout page. You can see settings for endpint under WooCommerce > Settings > Advanced.
Please check this topic for more information.
https://wordpress.org/support/topic/url-for-confirmed-purchase/Thank you
I have the same problem, edit with WPBakery Page Builder only opens the blank page. My WP is updated to 5.6. Is this a known issue?
Hi,
This issue happen if your website don’t have WooCommerce plugin installed. You can remove the Sober Addons plugin then reinstall it to fix this issue.
Kind regards
Thanks, it works now. I had the plugin installed, but it wasn’t updated although it was set to automatic update
Thanks for your feedback. You will need to update plugins manually, they won’t be updated automatically when you update the theme.
Hi, I would like to use the Portfolio page as the homepage but unfortunately, then the portfolio is not loaded. Is this a limitation or do I need to adjust the configuration? I already have it set correctly in the Read settings. Also, if it’s not the initial page, the portfolio is shown. Thanks!
Hi,
Thank you for your feedback. As we tested, the portfolio page is not supported to be the homepage. We will check and improve it in coming updates.
Thank you
The padding on the table for ‘additional information’ is flush with the left and right and looks a bit odd:
https://demo.uix.store/sober-furniture/product/synnes-dining-chair/How do we indent these slightly?
Also, do we need to upgrade the bundled Slider Revolution in order get access to templates and add-ons?
Hi,
You can try this CSS to change the padding of that table:
.woocommerce table.shop_attributes td,
.woocommerce table.shop_attributes th {
padding: 15px 5px;
}
With the bundled version of Revolution Slider, you can not access to the template libarary unfortunately. It is the option for direct buyers only.
If you need more assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hello, your theme is not compatible with Ultimate Member I get multiple fatal errors as described in this post:
https://wordpress.org/support/topic/ultimate-member-2-1-6-theme-menus-breaking-changes/See screenshot here: https://www.awesomescreenshot.com/image/5822765/e4035632b0cf77830ebac4a810c3d38e
Can you advise please? Many thanks 
It seems it is not the same error I am receiving (as in the support topic) but this error (as shown in screenshot):
Warning: DOMDocument::loadHTML(): ID edit-menu-item-um_nav_roles-11062_author already defined in Entity, line: 96 in /home/omgitssm/gingerjarfurniture.com/wp-content/themes/sober/inc/admin/nav-menus.php on line 51
Hi,
Thank you for your feedback. We will check and update the code in the coming version.
Thank you
Thanks for your reply, is there any sort of patch I can do myself or that you can give temporarily as the menu page is pretty much unusable.
Or do you have an ETA for the update?
Many thanks.
Hi,
If you can provide the FTP account, our developer will update the code on your website first. We’re working on the next update and trying to relase it in asap.
Kind regards
That would be amazing! I have sent the FTP account details to the contact form on here: https://themeforest.net/user/uixthemes
Email: liamjamessiviter@gmail.com
Many thanks, Liam.
We’re checking it and will reply your email soon.
Thank you
Hello, when I add my image to[Sober] Banner Grid 5 (v2) it always fails like this, how can I fix it? https://sipholic.com/
Hi,
Your website in under coming soon mode, we can’t check it. Please share a screenshot of the problem, from the backend and frontend. It will be easier for us if you can open a ticket on the support site and share the admin login credentials. So our supporters can check your website deeper.
Thank you
Hi, I have some questions about custom fonts and icons…
1. Custom Fonts: couldn’t find anything in your docs about the implementation of custom fonts. I see you’re using Sofia Pro and Poppins so wondered how these are being set up?
We have the Pro version of Elementor which allows us to create & upload custom fonts. Should we take that solution?
Btw, is there any reason why in the demos you are using Poppins for the top nav, and Sofia Pro for the main content? Both are similar in style but Sofia Pro is superior quality.
2. Custom Icons: Similar to question above as we’d like to change the filter icon, for example, as its style doesn’t quite fit with the overall style of your theme.
Hi,
Regarding your questions.
1. Yes, you can use Elementor Pro if you have it. In the theme, there are options for typography in Customize > Typography, you can use them to change the fonts.
In this theme, Sofia Pro Light for headings, and Poppins as the main font. They are pretty similar, but Sofia Pro is better for headings.
2. This theme has no options for custom icons. You need to use a child theme to add custom icons to the theme. It requires you to have experience in WordPress developing. You can check this document for more details.
https://docs.uix.store/konte/#/customize/child-themeif you need more assistance, please open a ticket on the support site. Our supporters will be happy to help you.
https://uix.ticksy.com/Thank you
Excellent, thank you! We have Elementor Pro so we can upload our custom fonts.
As for custom icons, we use Nucleo App to generate & style our own so I was hoping we could change them in your theme via Elementor Pro too.
It would be great to have nicer icons like the ones used in Peak Shops & North Themes.
Thank you for your feedback. We will try to add more icons to the theme. Actually, we tend to not include too many custom icons, fonts to the theme for the best loading speed and performance. You should consider to load fonts, icons you use only. It will impact to your website performance grade.
Kind regards
hey i have pre-sale question in this theme related to images
Hi,
Thank you for you your attention for our theme. You can leave your questions here.
I installed the theme and imported the demo .now the wp-bakery plugin is not working it is asking for licence key
Hi,
The WPBakery is included in this theme is the extended version, you won’t need to license to use it. It’s already fully activated. You can check this document for more information.
https://docs.uix.store/sober/#/getting-started/plugins-licenseIf you need more assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
