13529 comments found.
Quiz question are loading slow. let me know how to fix the problem
Sorry for this case, we will have the update for LearnPress soon to improve your issue
how to change footer logo, phone number and email address
Please refer here https://docspress.thimpress.com/eduma/#customize-eduma
Hi agin. We just update WP to 5.6 adn WP Bakery stopped working.
Now pages are just broken.
Please we need assistance.
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Hi there, I need help wth translations.
Im trying to translate to the main language (Spanish) some texts from ‘My account’. Im translating the plugin Learnpress with Loco Translate, but I do not see the translations displayed on the website.
Hope you can help us out. thanks.
Hi, This is Pre-purchase questions
1- Is WPBakery Page Builder included because I don’t want Elementor? 2- For Events, is there a limited number of places? 3- Can we put videos as lessons and display their progress in the student profile?
Thank you. Best regards.
1. WPBakery have included in this theme 2. Only one places in the event 3. Yes, you can do it
Hi, Thank you for your prompt response.
What do you mean by “Only One places in the event” ?
What’s mean : Total Slots110 Booked Slots1
because I need the events to have a limited number of places.
Thanks for help. Best regards
I mean with each events created, you only can attach one places for this event but it unlimit the number people register
Unfortunately it is important for my client to limit events to 15 places. So I cannot buy your wonderful theme. Thanks a lot. Best regards.
Or can you customize this for me ?
I have marked the purchase option as a guest, but it keeps showing me the login box.
Please update WooCommerce add-on for LearnPress to version 3.2.6 then go to WooCommerce -> Settings -> Account & Privacy -> Guest checkout then enable 2 options -> Save or Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then guide you.
Please tick for two option or please create a ticket on our forums support, our support team will guide you.
Hi, is it possible to receive demo accesses to view the wordpress back office with the possibility of seeing how the course management works?
Sorry, we don’t provide the account to login dashboard of WordPress, you can see some demo account here https://educationwp.thimpress.com/demo-accounts/
Hi! I have a big issue. I’ve just setup theme. If i do any customization, all css go down. Can you help me?
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Good. I have created a ticket through support but have not received autoresponder mail. I would like to confirm that you have received it correctly. Thank you.
A greeting.
We are time zone +7, Different time zone so your ticket created at 10 PM, Our supporter has replied to you, please follow your ticket
Hello, this is a beautiful and elegant theme but I have two questions before I make the purchase…
1. Is it possible that a teacher can assign tasks to students and they receive them on their dashboard and can see them in a calendar?
2. Is it possible that a student can log in and upload that task for the teacher to see?
Sorry if I’m not clear and for my bad english 
1. Instructor can create the assignment in the course for students 2. Student can upload the answer for instructor
Hi,
There is an issue with product registration page. I’m getting this error when I trying to click “LOGIN WITH ENVATO” button on Eduma > Dashboard page.
Error: The link you followed has expired.
Can you please check?
Please open two tabs on your browser, first tabs logged-in Themeforest, second tabs click login Envato on your site Note: not use Incognito browser I see your license support expired, please renew to get support better than
Thank you for quick reply. I have tried as you described above. But, still I cannot complete the registration. Addition to that, I have cleared all cache / history… etc.
Can you please see this screen record. https://drive.google.com/file/d/1KRI_VtLwVk_JTCeTbDpgxeJhmO9GXHiP/view?usp=sharingAny updates about this activation problem?
Hi ThilinaSampath,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello, I saw on the demo I can add a quiz on the last lesson, but can I add a quiz or test on the beginning an another at the end to measure the happiness progress of the student (there will be no wrong answers) Also, I need a more complete profile of the student given the type of courses, I need under profile/settings/general, age, children, genre, city, civil status, etc. Can I make this registry form filling mandatory before anyone can start a course?This can be a second form after registry but need to be mandatory before start a course.
Thank you!
1. You can add a quiz to at the end of the last lesson if you use H5P plugin 2. If you need a more complete profile, you can use customer service of us, our developer will check your request. Please create request customize at here https://thimpress.com/wordpress-theme-customization-services/ 3. you can require your client fill registry form before starting a course
Is this theme have option of front-end course builder, if yes, how can i check before buying it? Any live demo page?
Yes, we have options of Frontend course builder, you can read here https://educationwp.thimpress.com/demo-accounts/ then login with instructor account to trial
The appearance customization is showing blank. I can’t customize the template. I am using Eduma Child New Education Child Theme and just did the update to Eduma 4.2.9.9. What can I do to correct this?
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you.
Hi there, is there any way to insert a video on the Course page instead the featured image?
We want to introduce the courses this way.
Thank you.
We don’t have the function you want but you can refer here https://www.wpbeginner.com/plugins/how-to-add-featured-video-thumbnails-in-wordpress/
I have installed the theme, but membership is not coming as demo link. https://educationwp.thimpress.com/membership-account/membership-levels/. how to create that page??
You can refer here https://thimpress.com/product/paid-memberships-pro-add-learnpress/
You need go to your dashboard -> LearnPress -> Settings -> Payment -> Enable Guest Checkout then user non login can buy course
But i have to restrict only sign up member can checkout. meaning, while those non member at the checkout page, they still can checkout and also need to create new account in the same page. you get what i mean? thanks
I understand, please be sure you have enabled option to allow registration in the checkout page, go to dashboard -> LearnPress -> Settings -> Payment -> Enable Registration In Checkout
Hello! Please, I need to know if it is possible to leave the main image (from the top) of blog posts fullwidth, occupying 100% of the screen width.
Yes, it is possible with some CSS code
Hello, How can i install the event manager by thimpress on my another website?
You need to install this plugin https://wordpress.org/plugins/wp-events-manager/
I did, but i am not able to locate it to my page where i want to
In our theme have shortcode allow you can add it to anywhere in your page, with another theme, you can’t do it. Your license support expired, please renew to get support better than
Hi
js composer doesn’t work, it shows only codes in the pages, I can’t see the elements or add new ones
my second issue, the revolution slider doesn’t show the sliders, only one I login as an admin
here is the website interactive.edu.my
the only problem is with slider revolution
I checked and see your site have a problem with jQuery. Please try to deactivate each plugin to find the cause. If your issue not resolve, let create a ticket on our forums support https://thimpress.com/forums/forum/eduma/, we will check it for you
I tried to deactivate the plugins, the same problem still there. I can’t create a ticket, it tells me the license already expired although I already renewed the license
is there any other way to send a ticket? it is urgent
Hi You can send an email to support@thimpress.com include info access your wp-admin, we will check for you
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