298 comments found.
Hi, when will the theme be updated and is it 5.8.2 compatible?
You can expect the update in 2 weeks.
btw: Theme is WordPress 5.8.2 compatible.
Great thanks
Thank you for the patience. Theme has been updated. Hope you’ve received an update notification.
Let me know if you’ve any other queries.
Hi, wondering when there will be a new update as the last one is from December last year. 
Sooner you can expect update. May be within 2 weeks.
Hope it helps.
Please update. Since my last post it’s almost 3 months ago. This is not the proper response in my opinion and an update is needed in terms of safety en compatibilty. Thank you.
Please forgive me! You can expect this weekend. I really appreciate your patience!
Thank you so much.
hello contact you here pls reply my email…maxlam05278
Hello, Can you contact me through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support
Also make sure that you’ve valid license & support period
Thank you
Hi! I need to update this plugging “WPBakery Visual Composer” for my website, but it looks like only the author can do it. Would you mind to update it? Thank you.
Yeah sure
Feel free to contact me through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support , i can give you a recent version as a quick fix.
Hope it helps.
Hi. Are there any examples of the Fortun theme being used as a video portfolio? I would like to see how it could look. Thanks.
Hello,
I have websites for showcase. Unfortunately, we didn’t have any websites url to show that particularly using for video portfolio.
Just contact me through official support if you want to see some showcase websites.
Thank you
Hi Support will you be providing an update to support wordpress 5.7 soon?
Hello, Theme is compatible with 5.7 feel free to update.
how to implement a video lightbox?
Hello, thanks for your great design. However I have always had a problem with it since purchase. Now unfortunately my support is expired and i dont want to have to pay again for support I should have had when I first expereinced the homepage not loading correctly on many devices… The site woirked for the intial support period. Can you please help me?? I dont want to pay twice for a design Im already having troubles with. I know its the design thats the problem as before some items were loading correctly in the homepage but not all. I have already emailled about this but the designer is asking I pay for support on a broken site which I am reluctant to do. If you could make exception to my exceptional case I would be greatful. My site for your records is: http://future-film.co.uk/
Hello, When i tried looking at your site, it seems good. Should i do anything to see the issue?
Thank you
Hello Agni, I emailed you a while ago about this and the email contains login details I created for you to login to my word press… As you can see not all projects load in the homepage… There are still large grey blocks showing the background where projects should go… My email was from kthapar01@outlook.com or hello@future-productions.com
Hello,
Sorry for the delay! I didn’t receive any email apart from this comment (checked for both mail address). Can you send me the details along with screenshot of your homepage? I can’t see any issue on my machine.
Thank you
Hello Agni, I have just emailled you.
I also messaged on Themforest and have attached screenshots of the issues. Basically you can see in the portfolio there are two missing projects that should be on the homepage. Also there are blank spaces as the page fails to load fully there are grey spaces (see pictures).
I created you a Wordpress Login. Please see my email… Thanks ever so much!
Hope you got a reply through mail
Hello thanks for the fix… They seem to load now but only if someone knows to resize the page after everything has finished loading… On a mobile phone everything loads fine… So I’m at a loss as to why on my browsers the content is missing still… I think the site is still broken… Which settings did you change so I know what to do? It’s a shame you have to resize the window as the files are loading in the window to see more all projects…
Hello,
Can you try disabling animation on portfolio and let me know if that helps.
Hi!
Does the menu seen on http://demo.agnidesigns.com/fortune/demo15/ works if the page is not a one-pager or does one has to build a one-pager?
Thanks in advance!
Hello,
It will work on normal page as well. You can combine all menu styles with any page.
Hope it helps.
Hi, I am having trouble getting visual composer load and cannot edit. The logo just keeps spinning. Please advise. Thanks site: coolafishbar.com wp 5.7 theme 1.0 visual composer 5.1
Hello,
Can you please contact me through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support from the account where you made a purchase?
Thank you
Hello, just noticed all of my header images aren’t displaying despite them being loaded into the builder/page editor. Not sure if there is an update I need to install?
Hope you got a reply through mail.
Hello, I got the message “Important notice: You have an outdated version of WPBakery Page Builder Design Options.” I cannot see the buttons when using the frontend editor. I have installed the latest fortun 1.2.3
Make sure that you’ve updated page builder (6.5.0) as well.
I have page builder 6.5.0
Hello,
Can you contact me through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support I can give you a latest version of page builder
Thank you
Hello, the page builder still doesn’t work with the portfolio items. I need to edit it urgently. So I ask for your soon support. Thank you.
Sorry for the delay! i just replied through mail.
hello, I bought this Fortun template a few days ago, there are a few things I want to customize but they don’t seem to be in the default settings. like one of the menu width settings if I choose the 5th header style, I can’t find the settings to adjust the width of the side menu. and also the content on the right, becomes disproportionate in size. or is there a demo page with the 5th header style? because I see that in all the default demos, no one uses the 5th header style.
Hope you got a reply through mail.
Hi, I have an issue with the portfolio items and the filter. If I disable navigation it only loads some items in the filter setting “all”. If I change the category in the filter it doesnt show any item anymore. Loogking forward to your help. Thanks
Hope you got a reply through mail.
Hello,
I have a problem: as soon as I activate the plugin “Agni Fortun”, I keep getting error messages, including this one:
Warning: ftp_pwd() expects parameter 1 to be resource, null given in /var/www/web61/htdocs/wp-admin/includes/class-wp-filesystem-ftpext.php on line 420/230/717
I have the problem on this page: https://www.spedition-schneider-gmbh.de
What can be the reason?
Thank you in advance for your effort.
Many greetings, Tamara
Hello,
Your might have set ftp username & password to access files through WordPress. Can you please contact me through official support tab? I can give you more information on this.
Thank you
So, I updated my site…
https://digitera.agency/And it’s MESSED UP beyond belief. I even tried to revert back to 1.2.2, and it’s STILL messed up. Please advise on a fix, because I am stressed out.
nevermind, I’m so stupid…...please ignore my request
No problem, let me know if you need anything else.
Hi guys my Agni Slider not appear in home please take a look i send the site in this short link: shorturl.at/aABVY : I have this config: Agni plugin Version 1.1.2 – BAkery Version 6.5.0 – WordPress 5.6 Fortune Theme Version: 1.2.2.1 Thanks a lot
Hope you got a reply through mail.
Hello,
My site is still not working properly after the latest update. please advise. pressplaydenver.com
Hello,
Can you contact me through official support tab, i will give you a fix. btw: We didn’t release the update yet, please double check that you’re using correct version of theme.
Thank you
I have already contacted you through the support portal and did not receive a reply. You mentioned the update would be released last week but have just replied saying it’s not available yet. Can you give us an accurate date on the update that is supposed to fix our site?
Hello,
You can expect the update within 12hrs.
Hope it helps
This update resolved the problem in safari but not in chrome, Firefox or IE. Please advise.
Hello, Make sure that you’re not viewing cached content on those browsers.
Thank you
Hello, We love the theme but it has recently stopped showing the main header image on our site. pressplaydenver.com How can we get this working again?
Hello,
This will be resolved on today’s update. Let me know if you need quick fix or anything else.
Thank you
Any news on an updated version of the theme with WPBakery. At the moment when i go to the fortun-theme-options I don’t see anything on the backend?
Hello, Can you please give me the complete screenshot of system status (Fortun/Welcome/System status) through official support tab?
Thank you
I can’t include screenshot on the form and I already send you email with no response yet.
Hello,
You can attach the screenshots on replies. Btw: I didn’t receive your email. For past few days we didn’t receive comments & few emails properly envato is looking on it (many authors facing this issue). Hope it will be sorted soon. Also you can reach me directly from thirumani02@gmail.com
Let me know if that helps.