305 comments found.
From what I see at FB site, IG tokens are for 60 days max. Do you have any automatic way of refreshing them, or should I buy some IG plugin that iwll do it?
Hey there,
Sorry for the late reply.,
With respect to your question here, can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Photography WordPress Theme Support
Thank You,
Kind Regards,
John from Fox Themes
Support Team
Hi! I’ve been using Wiso for a long time and I’ve never had any problems. Now when publishing products I realized that the price is superimposed on the product title. How can I solve this? Social networks for sharing are also gone. I appreciate any help.
https://fabriciasoares.com.br/shop/album/album-fotografico-com-capa-em-couro-marfim/Hi there,
With respect to your query here, can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Photography WordPress Theme Support
Thank You,
Hello,
I have enjoyed your theme Wiso for a long time. I only need to change something on my front page and i don’t know how. How can I make the grid tiles fully clickable ? Thanks in advance.
Hi dvougas,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Photography WordPress Theme Support
Thank You,
Hello. There is a glitch with the portfolio layouts. I have it set to two columns but when you load the page sometimes it only shows up as one. Then if you adjust the browser width it will pop into two columns. Is there a code I can add to fix? https://kadamsfoto.com/portfolio/headshots/ Thank you!
Hey there,
With respect to your query here, please ensure that you update the theme and Wiso plugin to the latest version.
Kind Regards,
John from Fox Themes
Support Team
I have send e-mail with my problem, no response
Hey there,
We do not provide support over the weekend. We have however just replied to your ticket. Kindly check into it.
Kind Regards,
John from Fox Themes
Support Team
there is no support when email to support. waited for 4 weeks
Hey there,
We do not provide support over the weekend. I can also see that we replied to all your last week tickets. Did you have a look into our replies?
Kind Regards,
John from Fox Themes
Support Team
From past few days you guys are just sending me emails no solution received till date. I have already shared my credentials twice but still no response. If you can’t solve this issue kindly return my money. This is my last message to you guys.
Hey there,
We actually updated your ticket. Please check into it.
Kind Regards,
John from Fox Themes
Support Team
Hi, I will most likely buy this theme. The only question on my mind is about the content builder within this theme. I did not read or see anything about some UI based content/page builder. Is there any and is there a possibility to see it.. That will make my decision to buy this theme or not.
Hey there,
Thanks for writing in.
With respect to your question here, the theme uses the WpBakery page builder plugin. The plugin is bundled within the theme files.
I hope this information helps.
Kind Regards,
John from Fox Themes
Support Team
is this theme properly updated? I can see lots of issues related messages.
Purchased and hope everything will be fine.
Hey there,
Please feel free to raise a support ticket in case of any issues and we will be glad to assist you.
Kind Regards,
John from Fox Themes
Support Team
how to registger menu in Appearance>menus?
Hey there,
We have addressed your ticket on regards to this.
Kindly check it out.
Regards,
John from Fox Themes
Support Team
Good day, i would like to get this theme but i just want clarity on a few things. I see it says it’s compatible with WPbakery page builder, so im guessing Elementor does not work on this one, i can only edit it with WPBakery. So my question now is this, Does the WPBakery plugin come with the theme download zip or i have to purchase it separately?
Hey there,
In relation to your question here, yes the plugin comes bundled within the theme. You don’t need to purchase it separately.
I hope this answers your question.
Kind Regards,
John from Fox Themes
Support Team
Hi I am contact you here as I’m getting no response via your support. I’m trying to recreate the “the grid” section under the heading EXQUISITE ELEGANCE on your demo (https://w4.foxthemes.me/wiso/) with my images. Your demo shows a 3 column / masonry configuration? with the end image taking two rows. You initial response you gave me the grid theme – but this didn’t work (just displays in a standard box grid format and not like your demo) – I have responded back, but I have had no response. Please could you check your emails and get back to me on this?
Hey there,
Sorry for the late reply.
We just responded to the ticket. Kindly update us within the ticket.
Kind Regards,
John from Fox Themes
Support Team
Does this theme come with the booking plugin?
Hi newcrush,
Yes. The Booked plugin included in the theme package.
Here you can find documentation: https://boxystudio.ticksy.com/articles/7827/.
Have a great day!
Buongiorno,
come faccio ad importare le pagine demo da modificare?
The Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you:
Click Here To Get Wiso Photography WordPress Theme Support
Thank You!
The Wiso gallery type masonry deletes all alt attributes from the photos. Is that a bug? This is not good for SEO optimization… All my photos have alt attributes, but if I show it in the wiso gallery there are no alt attributes in there.
Hi Laudi_tl,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Photography WordPress Theme Support
Thanks,
Have a great day!
Regards,
Hello
Automatic photo resizing stopped working. Tell me why this could happen? What dependencies does this module have? Which way should I look?
Hi kassstudio,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Photography WordPress Theme Support
Thank You, Copilot-Support
I’ve been sending you emails for a month or more to help me record the products that come with Wiso. I try to contact the support but they don’t answer me. Please check the author’s emails, I cannot register the products that come with Wiso.
Hello Connye_Valverde,
We confirm that all your emails were received and replied to. It’s possible that your email provider is filtering out our responses.
Please double-check your spam/junk folders (I have just re-sent the last email to your email address). If you see none, please whitelist our email address support@wpcopilot.io and let us know about it. We will then resend the email again.
Alternatively, please submit another ticket and mention an alternative email address which should be added to cc for all our replies.
Regards,
Maria
Hello Maria: you could tell me how the email to which they communicate begins?, I do not have any email in inbox, nor in spam
Hello Connye_Valverde,
If you are asking about the possible email Subject, then it can ‘Support’ or ‘[ThemeForest] Item Support Message sent from’. Make sure to check your ticket activity inside your email.
All the best!
Maria
Hi Maria, I found the emails! I’ll get back to you right now. Apologies and thank you very much
Hello Connye_Valverde!
Thank you for the update! Glad to hear that this one has been resolved.
Looking forward to an email-reply from you.
Regards,
Maria
Hello, I am interested in this theme for a project and was wondering if the “Home Page” theme layouts can be used for regular pages? For example, having a featured product page that appears or loads up like your Classic Landing page. Thanks in advance!
Hi StarshipTokyo,
Yes, you can use the “Home Page” theme layouts for regular pages via WooCommerce shortcodes included in the theme package.
Regards,
Valentyna
Hi, I installed this theme on my domain but that domain is no longer in use. Would it be possible for me to install the theme on a new domain? (I asked the same question through my other account).
Yes. Thank you.
Hi, I installed this theme on my domain but that domain is no longer in use. Would it be possible for me to install the theme on a new domain?
Hello,
Unfortunately there’s no buyers badge in your profile…
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
